Lala Salon & Spa

NOTE: I’ve only been to LaLa Salon twice and only for the haircut service.
Thus far, I’ve had an excellent experience. Both times, the front desk was attentive and immediately offered a beverage (wine, soda, etc.) as I waited for my turn (I arrived 15 min early). They have a typical sized hair product inventory, including travel sizes which I appreciate. The salon has been very clean each time. The décor is tasteful and products were neatly arranged.
Jess has listened to my wishes and talked me through a few ideas I was toying with regarding my cut. She offered suggestions but ultimately deferred to my preferences. Both times I have been very happy with my cut, which is amazing considering I’m OCD about my hair. She is both knowledgeable and skilled. I’m looking forward to trying out additional services in the near future.
As mentioned above, my experience isn’t comprehensive; however, I wanted to write this review early as I’ve been impressed. Updates will be posted as needed.

I’ve tried Lala Salon twice now. Once for a massage and once for a manicure. The people are very friendly and helpful. They offer a complimentary beverage which is nice.
The massage I had was ok but the masseuse was noisy when moving around the room. I would start to relax and then be startled by a chair rolling or her moving. She also left bruises on my arm because she kept pinching my skin between her hands and the table.
I also tried Lala for a shellac manicure. The shellac began to peel less than 48 hours later. Within 4 days, every nail had peeled off. The person who did my nails also kept telling me she was looking for a different job. Would not go back.