I recently moved to Ann Arbor and chose Dr. Cooke as my PCP based on Unilocal reviews, but this time Unilocal has let me down. I have a chronic condition that was being well-managed in my current treatment plan, which I developed with a sub-specialist in my previous city. I took the trouble of sending over my inch-thick medical record before my appointment with Dr. Cooke. It turned out that my appointment was with a resident, who hadn’t bothered to read my previous chart. She happily re-prescribed everything I asked for and sent me on my way. When I attempted to fill the prescriptions, they were all rejected by my insurance. Thus began my 6 month battle with Dr. Cooke and the insurance company. All the insurance company requested was a letter from Dr. Cooke justifying the prescriptions. My extensive medical record had all the information necessary, but Dr. Cooke refused to look at it and prescribed different medications, which I’d already failed. He prescribed what he described as a generic form of one of my medications which I knew to be currently under patent. He insisted that it would be the same and wouldn’t write the insurance letter until I tried and failed the«generic version». When I asked his nurse to explain how the generic version was equivalent when the drug was still under patent, she basically told me to quit being bothersome and trust my doctor. I went without my medications for 6 months and suffered intense pain because of his laziness and refusal to write a letter. Dr. Cooke, you are FIRED.
Liz W.
Évaluation du lieu : 5 Belleville, MI
It seems the staffing issues are no longer a problem. Thank goodness. Dr Cooke is a down to earth peach. I am glad I stuck it out.
David P.
Évaluation du lieu : 4 Westland, MI
Based on Unilocal’s recommendation I moved to Dr. Cooke being my primary care doctor. He has been timely in keeping his appointments, he listens, and he works with me to craft a health plan. Which are the three main criteria that drove me from my other doctor and I think they make a pretty good standard. U of M has some problems that are caused by their size so getting to see ‘your doctor’ on short notice can be hard. The up side(of being huge) is that their support system is awesome; all records are centralized so if you need to see someone in a hurry they can provide you excellent service. Also since they are so giant most lab work is done in house, I’m a grumpy cheap person so when I go to my primary doctor and 2 weeks later I get a bill from his lab for standard blood tests it makes me sad. All things considered for a helpful doctor it is hard to beat Dr. Cooke.
Sarah R.
Évaluation du lieu : 5 Ypsilanti, MI
I like the East Ann Arbor Health Center(part of the University of Michigan Health System) in general, and Dr. Cooke in particular. I started going to this health center based on a recommendation from someone I know who works there. I started off with one doctor, and ended up seeing Cooke on a subsequent visit. So far, though other doctors were good, Cooke is my favorite. I was diagnosed with an endocrine and autoimmune disorder a couple of years ago, and while I’m grateful to the doctor that caught it in my lab tests, she didn’t have much of a bedside manner, and didn’t explain things I needed to know about my condition very well. Dr. Cooke took time to answer my questions and seems to be aware of the latest protocols on treating my particular endocrine disorder. It’s also important to me that a doctor treat fat patients with dignity, and I’ve been consistently happy with him on this issue. In fact, I’ve recommended him to the«Fat Friendly Health Professionals» database that’s kept on the web(google it if you’re curious). While I will see another doctor in the practice if he’s all booked up, I would prefer to be seen by Cooke whenever possible.