iPhone Repair Home

They were very professional. They weren’t able to fix my phone, because it was severely damaged. I was not charged and I was directed to another company that fixed more serious problems.

I went to this place to get my Samsung G5 lcd screen fixed. I called a week before I showed up because they needed to order the parts and told me it would be no problem to fix. I arrived and I waited two hours, which is reasonable, but when I got back to the shop, Kort or Kurt (can’t read his handwriting) told me that there was a problem with my screen. He told me he was really sorry and told me he would ship the phone out next day because I had a deadline as it was a Christmas gift. I said «ok» because he seemed sincere, and went ahead and bought a warranty complete with a screen protector and case. Total-​$ 207.
A couple days went by and I still didn’t receive my phone. I left a voicemail and he texted me back asking if he could meet me somewhere close to me to drop my phone off. I agreed, and told him to bring my receipt, and we met at Starbucks later that night. He only brought my phone, and totally forgot about the case and screen protector and the receipt. Exact words– he «totally forgot».
I told him that I need that ASAP. Again, this was a Christmas gift and he had ample time to get this stupid phone ready for me.
I had the screen protector and case mailed to me, and I had to give the gift late which is so lame. Forgot to give me a receipt again.
Now, the recipient of the phone is complaining that the screen is lagging and stuff pops up on the screen without touching any buttons. There is also a small crack at the bottom right corner of the screen. This is such bullshit. I am so mad that this was such a hassle and the phone isn’t even fixed– the phone was in perfect cosmetic condition and now it looks and acts like a piece of shit.
Save your money and time and avoid this place.
Kurt or Kort– please mail me my receipt. I know you know who I am.

So the main guy that runs this store is so nice and goes out of his way to help you however he can. I’m giving 4 stars because a simple screen replacement turned into the phone not being able to connect to cellular service anymore. But, it’s unclear whether they did this, or if it would have happened anyway, but one thing is clear, the guy at the store spent literally days trying to fix it. When he couldn’t, he gave me an old iphone from the store, and when that didn’t work very well, he actually offered to give me HIS phone (which I declined)! So, I am using their old iphone replacement phone until I can get Verizon to send me a new replacement phone (mine was still under warranty).

Phone screen fixed within an hour same day. Can’t complain about that! $ 99 for iphone 6 screen.

These guys are pure awesome. Fixed my phone for a steal of price in about an hour. New phone screen had an issue, came back and they fixed the issue no charge and with a smile.

I don’t write a lot of Unilocal reviews but I just want to provide a public service announcement that this store really should be avoided. I took my iPhone there because my speaker was malfunctioning and needed to be replaced. At that time, this was the only issue I had with my phone. When I got the phone back the first time there was a clear new scratch on my screen that was somewhat subtle definitely something that was immediately noticeable to me as the owner of the phone and when I asked them about it they lied to my face and said «oh no that was there before» and tried to sell me some «screen cover» which I politely declined. I didn’t make a big fuss over it and just let it be.
Shortly thereafter (a couple of days), the vibration function of my phone broke. I took it back to the store and they fixed it, saying that it had something to do with the proximity of the vibrating motor to the speaker, which I accepted as a reasonable answer. They then «fixed» my phone again and approximately one week later, the screen of the phone began to detach from the phone the vibrating function broke again. I brought it to the store a second time, and it worked for about a month? Until the vibrating motor broke yet again. At this point I was fed up, brought it to the store for the third time and made my frustration clear, and they «fixed it», but in the process of «detaching the screen» to get inside of the phone, significantly damaged the corner of the phone I suspect wedging the screen free. There was also super glue all over my phone the day I got it back. The vibrating motor of my phone has continued to function since then, but unfortunately the screen is coming off again and the camera suddenly stopped functioning.
I can’t help but feel the significantly shortened lifespan of an otherwise great product is due to the fact that I made the error of bringing my phone to this business. I won’t make that mistake again, and neither should any of you. I know it’s not an apple issue because I have probably 10+ products between computers, iPhones, iPads and iPods and have never had this many issues with their stuff. I know it’s because I brought my phone to these people and I’ve regretted it ever since.

Took less than 10 minutes to replace shattered iPhone 6 screen. Highly recommend. Nice people, too.

Just terrific. They told me to drop in any time and, when I did, they diagnosed the problem, explained it clearly, including repair options, then simply texted when they were done. All seamless, and the entire repair was perhaps ¹⁄₃ what Apple would have charged, with a long wait to get my phone back. Would go there again in a heartbeat.

Took my iPhone in to have the lens cleaned out because it was covered with dust on the inside. The job was done in 15 minutes for only $ 10! Apple told me I needed to replace the screen for $ 120…

Kind service, but my phone after repair has some defect.

These guys are awesome. Never ever take your iPhone to the Apple Store for repairs. Cheap fast and effective service,

My iPhone 5S’s screen cracked a couple of months ago and I’ve been too lazy to fix it. So there were lots of dust inside the front camera/​speaker. And these guys not only fixed the screen perfectly but also cleaned up all components.
The fix wasn’t perfect for the first time, there were some bright spots on the screen. So they rescheduled an appointment two days later, and fixed it for free (they also put on an super thick screen film for free.)

These guys are great. Very professional and courteous and helpful overall. I had my phone repaired on two separate occasions and they had it fixed within an hour both times. Prices are fair and they participate in amazon local, Unilocal and groupon discounts. Highly recommend.

Fast. Affordable. Kind service. With the Unilocal discount I don’t know how you could do any better.

I CRUSHED my iphone 5 between my car and car door and John got my phone almost near perfect. Not only was my screen SHATTERED but there was a pretty serious bend from the car door damage. He straightened out the bend and repaired the screen with no issues. The turn around was fast and well worth the money spent.

I’ve had 2 iPhones repaired here. They do a great job!, I dropped off my phones at noon and got them back after 1 hour. They are very friendly and very professional here, oh, and they are trustworthy! I highly recommend them for getting your phone repaired at a reasonable price! And get the thin glass screen saver, it’s worth the extra 6 dollars and it makes your screen always look brand new! I love these folks!

Broken iPhone 5 screen twice since I’ve moved to Ann Arbor. The only thing I’m concerned about is that they don’t do walk-​ins and it’s by appointment only. Other than that, they do a beautiful job. Thank you!

Pretty impressed. Got my iphone 5 screen replaced during a sale for only $ 99; mention seeing them on Unilocal and they’ll knock off another $ 10!
Make sure to make an appointment if you want same day turn around. Only reason their not getting 5 stars is because of the creepy mannequin parked in front of their door: p

Great quality work! My iphone screen looks brand new! Cant beat the price! Its usually 150 and up at most spots but got it for $ 99! So happy

Very disappointed. Scheduled an appointment to fix a screen 1 week before I showed up. I arrive and am told «Oh someone was supposed to call you last night and tell you we didn’t get your part in». I have an iphone 5 black. Not exactly the rarest of parts for them to dig up.
Initially I was understanding but I am trying to go back today (2 days later) and now cannot even get someone on the phone during their business hours. Sadly I bought their Unilocal deal so I’m already in for 10 dollars.
If you want professional and timely service, clearly this is not the place to go (yet).