JCM Media Group

JCM just did it again. The first time we worked with them it was an e-​commerce website built on a Magento platform (see my previous review). This time it was a lead generation Wordpress website. After we had amazing results with JCM on Paragon Stairs we made the unanimous decision to proceed with JCM on a redesign for Paragon’s sister company, Salter Spiral Stair (
). In fact, after seeing the results of the new Paragon website, the Salter sales team practically begged us to use the same web design company for their website!
As the Marketing Manager of a medium sized business one of my responsibilities is to keep our brands ahead of the curve on the web. That responsibility covers everything from Google rankings, to sales lead qualification to making sure our website functions well across all devices (desktop, mobile and tablet). After the Paragon design we realized that Salter was in need of a fresh new web presence so we once again turned to JCM for the solution.
JCM literally brought the Salter Spiral Stair website out of the year 2011 and positioned it for 2015 and beyond. JCM created a new, deliciously responsive website that looks great on all devices.
This project was a lot of fun to work on. As I mentioned in my previous review, Jeff is the strongest Project Manager I have ever worked with. He’s talented across multiple web disciplines and his area of expertise isn’t limited to one area. Jeff made some excellent recommendations on website copy, design elements and more. In addition to Jeff, I was also introduced to Erik who is the new Design Director at JCM. This guy Erik. he’s very, very good. He has a sharp eye for great design and all you need to do is look at our new site to see how talented he is.
I know it sounds like I am just raving about these guys but our results have, once again, been amazing. If i were to convey three key things about JCM I would say the following:
1. They literally out-​care their competition.
Example: I made a mistake during the design process. I left out one CRUCIAL page of the new site that we used to have on our old site. The old site had a page that our Sales team used during their online web meetings with clients and I forgot to tell Jeff that we needed that page. I didn’t realize we left it out until literally an hour after launch. I called Jeff in a little bit of a panic and explained to him the problem. I think I called him as he was walking into the JCM office and within 5 minutes he had gone to our old website, ripped the old page content and images and then they literally added the new page to our site that night… Yeah, they care.
Second Example: So we launched the website and then the day after they were still making tweaks. These weren’t fixes, they were just tweaks to improve the design even more. I would refresh the page and see another improvement. Refresh the page and another improvement would pop up (without any suggestions from us). These guys make life easy for a Marketer!
2. JCM’s design serves a purpose. If it didn’t serve a purpose, then it’d just be art.
Example: JCM’s team has a nice mix of design savvy and business acumen. In both of our projects with JCM they were able to incorporate ecommerce elements (in the case of Paragon) and lead gen elements (in the case of Salter) into their design. We launched Salter mid-​week with JCM and set a new record in leads by end of week. The proof is in the results and metrics.
3. JCM is small enough that they were able to work intimately with us on the project, but ultimately talented enough to drive the results that we needed.
Example: I was able to work directly with their Design Director, Erik, on the Salter website (almost everyday). Enough said.
As you can tell, I’m drinking the JCM kool-​aid. These guys are the real deal. I’ll finish my review the same way that I finished my previous review, please feel free to contact me on the Salter line 1 (800) 368‑8280 or email me at
if you want anymore insight into how JCM operates and the results that we’ve had.