Main Street Motors

I was traveling through town and had a major problem with my car. They didn’t have time to see me that afternoon. That’s fine, I understand that, but the person I spoke to there was, well, a complete asshole to me. It was really weird. I asked if they had any time to check things over, and he went out of his way to be a real asshole– condescending, pointed speech, rude…
He could have just said «I’m
sorry, we’re swamped. We don’t have time.» Instead this guy just goes off on me for asking. It was like a Saturday night live skit.
If being rude wasn’t bad enough, he referred me to the mechanic across the street. That shop was horrible (barely had any tools even) and I can’t imagine that he didn’t know that already when he referred me. They managed to accidentally shut off my ABS system, which required a trip to a Toyota dealer. Nice.
Anyway, I just happened to be back in town today and was driving by Main St. on my way through town, a year later, and I’m still bitter about it, LOL.
I give them two stars because maybe they do great work, but wow that guy is an asshole.

THEY LIE! I brought my car in because I heard a creaking noise from the back when breaking and turning. They checked out my car and said I needed new rear brakes and that my front brakes would need replaced within 3000 miles. They recommended that I do both. I opted to do just the rear brakes. I waited a month and brought my car to another auto repair shop to get a second opinion on the front brakes (as they were working fine, no squeaking). The second opinion was that I had 60% of my brake pads left and that they were nowhere near to needing replaced. I will never bring my car here again and would highly recommend Ron’s Garage (my second opinion) for your auto needs.

My from axle broke in the middle of the road and this place was the closest place I could get it towed to. Not only did they let me keep the car there for a week while I figured out what to do but they checked my whole car and diagnosed the problem for a really reasonable price. Recall nice guys.

Main street motors charges a diagnostic fee. However, they do not waive this fee when they fix your car. In addition, they are extremely rude. The guy has some sort of attitude problem. He repeatedly ignored what I said, and did not apologize of give me any credit when I was right and he was wrong. I had an oil leak, like I said. It wouldn’t have been a bad price if the diagnostic fee was waived when they serviced the vehicle like every other shop under the sun. There was more to it than just not listening to me. It almost seemed like the guy had an agenda. It was as if he had some explanation to push for everything, even when I knew the exact explanation to begin with. I have no problem with a shop not taking my word for something, but these people will insult and ignore you while they do it.
In the end, I would avoid this place, even if it were a good deal. Just dealing with the rude people at this shop will make your bad day worse.

I’ve been taking my cars to Main St. Motors for 13 years now. The thing I like best about them is how they know my financial situation, and tell me flat out what NEEDS to be fixed for safety, what SHOULD be fixed to not leave me stranded on the side of the road, and what CAN be fixed to avoid more costly repairs in the future. Bottom line — they save me money.
They do their best to get my car back to me as soon as possible (I’ve only waited overnight twice in 13 years), and they have a shuttle service for when I need to get across town while my car is in the shop.
I do wish they’d bring back the lifetime oil change, which I utilized on my last two cars, but no such luck with my two newer cars.

Unless you have feet like Fred Flintstone, I would not recommend this place. I’ll say up front, these guys are really nice people, and I liked them at first, BUT it’s been over 2 years and hundreds and hundreds of dollars, and I am still dealing with nonfunctional brakes. For $ 1000 I got supposedly new brakes done on my car. They told me they used new brand-​specific parts, when they used old, after-​market parts. They put in multiple parts upside down and backwards. The few parts that they managed to install in the proper orientation were not fitted properly to the car, just slapped on right out of the box, (or junk pile I should say since they weren’t new, according to my new, competent mechanic). After coming in numerous times to get them to try to fix what they had done, I would realize that they hadn’t even test driven my car. When it’s making the same exact noise of a metal shovel being dragged on pavement as it was the last two times I’ve brought it in, you obviously didn’t do anything… After getting desperate enough to go to the dealership to get my brakes looked at, and having a mere $ 100 of work done, I contacted Main Street. To be fair, they apologized and reimbursed me that money, plus money for the drain plug seal that THEY LOST when changing my oil, (and putting in the wrong oil); and told me that the guy who did my brakes is no longer working there. All the other dudes that looked at my car and told me the brakes were ‘fine’ still are though, so big deal!

I honestly wanted to love these guys. The first time they found a problem on the van that we though twas taken care of at another mechanic, so we were suspicious if there was anything wrong. But they called our old mechanic and verified the problem and really did fix it right.
And then we went in for some routine maintenance, and that is when our experiences went downhill. The first oil change and tire rotation they found all sorts of problems, and when we got a second opinion the other mechanic and tire store said they were overestimating teh problems.
The second oil change we had to remind htem that their own package called for a tire rotation after we realized teh tires were not rotated. They protested but rotated the tires.
The third time, they not only didnt rotate the tires, even though their own promotional materials said they would but they stole my pile of change our of my car! In this visit they found a slew of critical problems I needed to take care of. When they called me, I decided to walk down. When I showed up, the guy was agitated that I showed up unannounced and had to «revise» my quote. I suspect he didnt want me verifying some of the problems with another mechanic, as some of the items he mentioned to me were not included on the quote.
I am not sure what is the culprit for the decline in service, but somethings up, and it smells very fishy.