Will not stay there again. Booked two rooms and needed to cancel one. My mother-in-law had planned to use the second room. A month before the visit, she fell and was not able to travel. I called 29 days before our stay and was told that we could only cancel outside of 30 days so there would not be a refund unless the room could be re rented. On that weekend, I asked twice and was told that the hotel was sold out and yet following the weekend, was told that we could not be issued a refund since the hotel was not sold out. I let the hotel know I would give a negative review and they did not seem to care. Bad public relations and not honest about a full house.
Karen K.
Évaluation du lieu : 5 Ossining, NY
Nicest Marriott Courtyard — lobby welcoming and great to just lounge in and do some work in between activities, rooms large and clean, staff very accommodating. Now if their breakfast selections could just be a bit healthier that would be great! One of my favorite hotels in Ann Arbor.