Noodles & Company

The food is okay. If you’re in the mood for some fast and rather cheaply made pasta it’s a good place to go, but it’s definitely not that great of quality. It’s a chain, what do you expect. The penne rosa and pad thai are what i like to get. don’t bother with a salad though, i don’t think thats what this place should be known for…
The service here is always very good though. Staff is very kind, helpful, and always gets my orders correct. I will keep coming back.

Loved the convince with the drive thru window, however the rice noodles were super undercooked and hard. I wouldn’t eat here again

My last time here was amazing I ordered the buttered noodles with steak added and I could not believe the flavor pouring out of each noodle! I asked the staff what they used in them and they said each bowl of buttered noodles gets two sticks of butter and 2 ounces of pesto powder, the perfect combo for a good buttered noodle dish! Also would definitely recommend adding steak it’s all organic and comes from a local Amish farm! Truly amazing!

I’m a fan! I’d never heard of Noodles & Co., but I happened to drive by Noodles & Co. on my lunch break, and didn’t have much time, but my noodles came out so quick and my bowl was a decent size for just $ 6. The penne rosa was pretty good, had a lot of shaved parmesan on top, and the Indonesian peanut sauté was even better. I was glad the noodle dishes weren’t bland but had a lot of flavor. And to top it all off, the staff was friendly and nice, and even came to check up on how we liked the food!
This place hits all the important points you’d look for in an affordable fast-​food joint.

First off, I absolutely love Noodles & Co. The employees here are always friendly and go out of their way to provide awesome service. However, I’ve experienced 2 problems over my last few visits.
Twice the noodles were basically stone cold and this was explained the first time as one of the machines being on the fritz. Fine, no problem they prepared a new pipping hot replacement. On that visit, there was no siracha sauce because they were waiting for a delivery. Today, once again it was missing, but a bottle was produced when asked.
Which brings me to the second problem. Again, my order of the Alfredo was cold, and additionally was missing the chicken this time. A new dish was quickly prepared. I can live with that, everyone makes mistakes. The problem is the portions seem to have really gotten smaller with no decrease in price.
And this wasn’t a one off, both the first and second bowl prepared were the same small size. When I asked, I was told that they had gotten larger bowls, but my stomach told me something different. Has anyone else noticed this?

I have wanted to try Noodle & Company since I heard about it, but the closest location to me is over 2 hours away. So when a work trip brought me to Michigan, I jumped at the chance! From the welcome when I walked in, to the last bite of my food, everything exceeded my expectations!!! It was a hard decision, but after some helpful feedback from the staff, I went with the Bangkok Curry, and oh my goodness am I glad I did! Sweet and spicy, the vegatables still had their crispness and the tofu was perfectly grilled!!! The cesar side salad was a nice size and was fresh. This topped with a free rice crispy treat when they heard it was my first time, and I can’t do anything but give 5 Stars. I hope they come to Philly!!!

Great food great atmosphere. Everyone that works here is happy and friendly. Come back and try everything on the menu. Lauren is great!

Food was okay. Service was okay. The one thing I hate is the freestyle coke machine. It makes getting soda super slow and I feel like everything has a faint taste of cherry.

This place is an Enigma, the food and the service always depends on who is working that day. I have had really good food from this place most times but a lot of times I’ve gotten the wrong order or food just wasn’t on point like it should be or was in previous visits. Overall good though

What really bumped up their score was the service. Everyone here, from the person who takes my order to the person that delivers it, are incredibly friendly and attentive. Everyone speaks with a smile which contributes to the relaxed atmosphere. What pulls the review down is the food. It tastes alright and they have decent variety but it’s pretty standard and sometimes tasteless. The Japanese pan noodles with steak are my go-​to as they seem to have the most robust flavor. I do like their gearing more towards using more farm friendly practices but they have a while to go!

I am usually a big fan of noodles and company but yesterdays experience really threw me. While the experience started off as only awkward, it got worse.
My friend and I went to grab a quick dinner, we each ordered and waited for our food.
Mine was delivered first, but when my friends was delivered the person serving us started up a conversation about the unique pairing of chicken and pasta my friend ordered. This would have been fine but she went on about how exotic the combination was (penne rosa and parm chicken are a featured item on the menu… not very exotic). She then turned to me and asked what I had paired up. I explained that I don’t eat meat so I just went with pasta. This is when she started accosting me. She asked me how long I hadn’t eaten meat and made a big show out of that I had at one point in my life eaten meat and that negated any vegetarianism I was to do in my future. She kept asking me how old I was and then saying «oh so all these years later you stop eating meat! What about those first 20-​somthing years». My friend and I were dumbfounded as to why she was talking to us in the first place. After berating me she then said that maybe one day she could get to the point where she too doesn’t eat meat, and then told me about how she is against eating pork. I never once asked for any of this information from her. She finally left us by saying she needed to find religion before anything else.
I have no words to describe how odd this situation was.
I also found chicken in my cucumber and tomato salad… gross.

I am trying to break up with these guys, but I keep going back hoping that it gets better and well — it’s not. I am sitting here eating a pretty lame serving of chicken pad thai. The noodles are burned and there is literally NO sauce, making this meal more of a burned noodles, NO pad thai sauce with sparse veggies and sparse chicken type of experience. I just spent over $ 9 on this exceptionally poor tasting meal. If this were the first or second time, I’d pass on writing a review. Sadly, poor quality food has become the norm at this location. :(

I really enjoy the food at Noodles & Co., so it disappoints me to have to give this place a low review score. But they completely… and I mean completely… screwed up my order on a recent visit. A simple mistake I expect once in a while — no biggie — but in this case it was pure carelessness from top to bottom. To provide a little more detail: our order included two side salads, neither of which was put in the to-​go bag (I discovered when I got home). Also, I ordered and paid for extra broccoli on both noodle dishes, but there were only a few meager pieces on both (in this case, Indonesian peanut sauté). Finally, I ordered mine «extra spicy» but they interpreted that as extra spicy for both, which resulted in my wife being dissatisfied at how hot hers ended up. Neither of us wanted to take the half hour to make the round trip back to the store to have the order corrected, so we ate what we had, and it was good. It just wasn’t what we ordered and it was less than what we paid for. Again, disappointed here because even though Noodles & Co. is a chain, to date my experiences there have been more positive and I had come to think of it in terms of quality as more like a «local place» where the employees actually take pride in what they’re doing. This night debunked that misplaced belief.

We ordered pad thai and pesto. Both were flavorless. The chicken was decent but other toppings were a little scant. My son had spaghetti, the meatballs looked dry and unappetizing. My salad wasn’t bad; the lettuce was fresh. There was one tiny cube of tomato. The restaurant wasn’t very busy but there were several un-​bussed tables. The staff were very friendly, the gal that took our order was very pleasant and the service (other than dirty tables) was the best part of the experience. I don’t think we will be back here. Noodle dishes are too fast and easy to make at home; with a little more flavor.

First time I’ve been to Noodles and I was pleasantly surprised. I had the Indonesian Peanut Sauté with grilled chicken. I also ordered some pot stickers as well. The service was fast and friendly for my take out order. When I got home everything was hot and tasty. The pot sticker dip had a nice spicy kick to it as did the noodle bowl. And there was enough left over for lunch the next day. I’ll be back sometime to try something else!

Okay, the last two times my fella’s gone and fetched us food has resulted in hot mac and cheese, even after bringing it home in the cold. So I gotta give them props for finally improving on that.

The service made this visit to Noodles and Company! I hadn’t been to a Noodles in quite awhile and was excited when they opened one on my side of AA. Yesterday I went to redeem my free birthday pasta bowl. The gentleman behind the counter said to the girl checking me out «we should sing to her». She said no, but he went ahead and did an acapella version of «Happy Birthday». He was outstanding! Wish I knew his name so I could recognize him on here…
I ended up reheating my birthday bowl today and it wasn’t nearly as good as if I had eaten it there, but I am still excited there is a Noodles on this side of town… It was clean, has great food options (vegetarian, meat, spicy, not spicy), etc… and has fantastic customer service!!! I’ll be back!!!
P. S. Their soda machine looks awesome!!!

Food had absolutely no flavor. Soups were abysmal. My first time at this place and I was very disappointed. We had ordered a noodle salad, a sandwich and a couple of soups.

Well first visit didn’t go quite as planned; we order ahead by phone at 6 PM. We were told it would be 15 minutes. Arrived at 6:19pm and was told they could not find our order. I was asked 4 or 5 times, «What did you order again?». Finally the girl at the drive up window said, well I remember you calling, but it just disappeared, It will take about 5 seconds to get you another order. I ordered 2 square bowls one Japan fried noodle, one Indonesian peanut (really big, feeds 3 to 5 people each) and had a BOGO coupon from the mail. I went to pay and she said it would be $ 11, which did not seem right, but I thought she was comping me for losing my order. After about 5 minutes, she came back and said, this coupon will not work for the regular bowl size sir… then I explained, for the fifth or sixth time that I wanted 2 square bowls to go. At this point it is 6:30 — she finally gave me my credit card back and instructed me to go park and someone would bring it out. Six minutes later, it arrived. Far from «5 seconds.» So I called at 6, was told to pick up my food at 6:15, arrived at 6:19 and sat until 6:36 with an 11 month old, 3 year old and 5 year old in the car… Not sure I will be trying the take out again.
The food was good — nothing a foodie would shout about, but tasty.

This new location hosted a private tasting from ⁷⁄₁₀ to ⁷⁄₁₄. Open to the public MONDAY ⁷⁄₁₅! The food is a lot fresher and better prepared than their State St and Washtenaw location. This location boosts better parking and a more neighborhood vibe. They also feature drive through pick up service which is wonderful when you don’t feel like cooking.
Food at Noodles and CO is always underseasoned but they have fresh salt/​pepper grinders so you can season to taste. Overall, I’m excited for this new edition to the West Side!