On The Mark Mechanical

I have had them come true my house three different times and their work has been fine and reasonably priced. My biggest complaint is that two of the three times they called me during my appointment window and asked if they could come the next day because they got hung up on a big job. The last time they came out I saw the van circling on my street as if he was lost. I flagged him down and he had been given the wrong address and phone number for me. He said, «This happens all the time. If you hadn’t come out, I would have left.»

«On The Mark Mechanical» is the decent and ethical business I have encountered. My furnace was broken, and I had a free consultation right after the call. They did not charge a penny, and honestly told me that there is no need to replace with a new one (though my furnace is 12-​yr-​old). The mechanic even helped find out the issue «the igniter problem» RIGHT AWAY”.
While other big company (so called serving the area over 75 years), told me 2 days ago that I needed to replace the control board AGAIN (just last year I paid $ 500 for the control board plus $ 280 for labor cost) later I found out that Lennox control board just sold from $ 80 – 150 on both
and Ebay. I complained to the «Big Company» and they didn’t refund me.
Back to «On the Mark Mechnical», they are very honest business. He told me that «Igniter problem» and didn’t even charge me and clearly gave me options, no need to buy new control board, no need to buy new furnace. He even taught me how to «avoid being scammed». When Mark (the boss) said «I dare not rob money out of people, Im worried that my blessings would be taken away» …I know that his mind/​company’s ethic is being self-​monitored. Based on my experience, think twice before choosing local business. I highly recommend «On the Mark Mechanical». I hope their honesty, diligence, excellent service will make their business thrive very well.