Two Wheel Tango

I moved to A2 recently with my partner from Seattle and started hunting around for my local bike shop. These folks were friendly and maintained a tidy shop, and gave some great recommendations for winter-​friendly tires for my bikes and the best places to ride around here. Looking forward to stopping in again in the future.

I brought my bike to Two Wheel after FOUR visits to another shop to fix a problem with skipping gears. In 20 minutes Jeff diagnosed and repaired the issue. I cannot express how happy I am with the fix. And all for the outrageous sum of $ 10. Thank you Jeff!

I can’t give this place a good enough review! Amazing customer service. It made buying a bike a pleasure. I’m a first time buyer of a nice bike and I decided to try Two Wheel Tango from a suggestion of a friend. Right away when I walked in I received one on one attention and found exactly a bike that I was looking for. The worker explained about bikes in a simple way that I could understand but also in a way that clearly showed he knew what he was talking about.

I’ve always heard good things from my cycling friends about Two Wheel Tango, so when my Bontrager bike pump fell apart today, I decided to take the pieces over to see if there was anything to be done about it. The rep from Two Wheel took one look at it and fixed it quickly without any charge. Very happy that I didn’t need to purchase another pump and appreciated that there was no pressure to buy something in the store. Hard to find that kind of customer service.
They will be getting future business and referrals from me in the future, whether I’m in Ann Arbor or further afield!

Two Wheel Tango is my go to for bike accessories. I have never purchased a bike there because they carry mainly Specialized and I usually ride Trek frames. However, I did purchase an upgraded Specialized seat for my Trek 1.5. They fit for the right sized seat, made sure it was installed properly, and ensured everything was in good shape by having my test ride it a bit outside. Overall, that type of service is reassuring and simply excellent to experience. The store itself is a bit older and seems a little unorganized at times (cluttered). The location is convenient on Packard Road. This and Wheels and Motion on Washtenaw Road are the two best bike shops in Ann Arbor.

As a triathlete, I have been working on a budget to upgrade my road bike to make it as «try friendly» as possible. After ordering a set of aero bars online, I came in to get my bike re-​fit.
Jess who is the certified «fitter» at the store was an amazing help. She worked with me to get the best fit possible for what I was looking for. She is extremely knowledgeable, friendly, and has been fitting bikes for a while now. Overall my experience at this bike shop was fantastic, and they even matched the fit-​price that one of their sales people accidentally quoted me for.
Great bike shop, I would highly recommend them as your go to LBS here in Ann Arbor.

Really great bike shop. First of all, while all four of us ride «bikes with straight handlebars», we’ve never gotten the sniffy attitude from the staff that I’ve gotten in other places. Very attentive and responsive.
More importantly, when we walked in today with one bike with a flat, and another with a crooked wheel, they fixed them then and there — even though it’s a really busy service season for them, and they easily could have told us it was going to be a couple of weeks before they could help us. They took care of our problems, gave us a quick tune-​up on our brakes and derailleurs, and got us right back out. Exactly what you would hope for in an awesome local bike shop.

Excellent bike shop. Come on cinco de ao for the bike sale. Very knowledgable and friendly staff!

Awesome bike shop. Last summer I decided I wanted a road bike. As a lot of you are aware this can get pretty expensive. So I shopped around for literally months. I drove as far as fraiser, mi looking for the best bike shop. I found a handful I liked and a lot more I didn’t like.
Two Wheel Tango is as good as it gets. I ended up buying my bike near the end of summer and got a killer deal. Jess, this certified fitter, is awesome and was recently featured on the Specialized website. Jess gave me a free fit (when other bikes shops tried to charge me as much as $ 250). A couple months later I scheduled a cleat fit appointment, expecting to pay, she did measurements, added shims to my shoes, and it was free.
Would recommend this store to anyone.

Really Great service from Jess and Ken. I bought a new Cervelo road bike here this spring and Jess did a great job fitting me. She took her time, gave me lots of time, and we ended up with a good fit. I liked it so much, I brought in my tri bike for a re-​fit. Jess recommended Ken do that one since he has more experience with tri bikes and fits. Ken did same; a thorough and thoughtful fit. I highly recommend them both. Jim

I take my crappy old commuter trek here for maintenance, and though I’m new to biking, they aren’t condescending. I had a fit with Jess, who is great. When I came in for tools, the owner directed me to exactly what I needed.
The prices are moderate for bikes and accessories, though there are some great sales on bikes if you catch them. The prices for maintenance services are very good, as well as fittings.
One caveat: you may have to wait a bit for help during peak times after 5 on weekdays and midday on weekends, but the great customer service is worth the wait.

I think I’ve been to just about every bicycle shop in town.
Some places have good deals, some have a friendly and knowledgeable staff, and others have a good service department.
This is the only place I’ve been to that nails all three.
I’ve purchased a couple of bikes here and used the service department both for basic maintenance and actual repairs.
The people here are great. They know how to sell you the right bike for your body, riding style, and budget. The service department gets things done quick and right. They even have trained bike fitters on site to make sure you get the right sized bike and that everything is properly adjusted to your body type.
This place sells higher end bikes. So, if you’re trying to compare it to what you see at a sporting goods store, the quality of the bikes here will be much higher and so will the prices. If you come here at the right time though, you can snag a pretty good deal.

I’ve been on the prowl for a good entry-​level road bike and have been searching far and wide for a store that has a decent stock of Specialized and Trek bikes. Why I decided to start cycling in Toledo after living in Orange county all my life, I have no idea.
Two Wheel Tango has a large selection of high end bikes and the expertise to go with it. We were assisted by a friendly man who’s had a lifetime of cycling experience, and he spent a lot of time explaining the bike components and differences between all of them. We were even custom fitted for bicycles even though we were still shopping around and checking out other stores. The prices are fair, about 10−15% less than MSRP. They have free maintenance and tune-​ups if you buy the bike there for the life of the bike, along with trade-​ins. Great place!

I was looking for a gently-​used bike last year, & Two Wheel Tango is one of the few stores in the area that will take bikes they originally sold new in trade. When I called they had 2 bikes to choose from, & I was absolutely dumbfounded that 1 of the bikes was EXACTLY the make/​model/​size I had been looking for for months! I was so excited I bought the bike over the phone sight-​unseen, and picked it up later that day. The bike was in immaculate condition and cost less than half the price of a new bike, & I even got a free tune-​up within 30 days of purchase.
When I’m ready to upgrade to a new bike, I’ll definitely be going back to Two Wheel Tango to view their wide selection, and hope they still offer free lifetime adjustments on new bikes purchased from their store.

I can’t really rate this as a bicycle store, really, because all I use it for is the service area. The guys down there always hook me up with the parts and tools I need. They have custom-​ground bicycle cables for use on my mopeds at least 3 times. They’ve let me come in and use their expensive tools on my projects. They never make me wait around or come back later, even if they are working on something at that moment.
Maybe they can tell my greasy hands and sweaty brow mean I’ve been working on a project, and they respect that. Maybe that’s how they treat everybody. I’m willing to believe it’s the latter.
If I were buying a new bike, it would be the first place I’d go. They have a huge selection of gorgeous bikes from some of the best brands out there. I have no doubt they know what they are doing, and will take great care of you.

I just moved here from NH and have been comparing bikes for awhile online and took the leap to go purchase. I was set on a Specialized. When I arrived at Two Wheel Tango I was welcomed by Jess. She took the time to ask what I was looking for in a bike then gave me her opinion and then she took the time to fit me for a bike. I was disappointed at first that I did not fit the Specialized but then when I saw the Trek (on sale 15% off!) pure happiness set in. Then I was 2-​D fitted for my bike (included in my bike purchase) and then the bike was sent downstairs for final tune-​up! They give you a folder w/​your manuel and some coupons good for a year. I took my bike on it’s first ride that very same day and was more than impressed w/​how it handled on the bumpy roads of Ann Arbor. Thanks so much Two Wheel Tango for your knowledge, pleasant attitudes and making me feel welcome :) I’m VERY happy with my purchase and would recommend this place to those looking to purchase a bicycle.

I just moved here from San Francisco and got my chain fixed becasue the movers got my chain stuck in between my crank and frame. They took care of me right away, also they clean it up my bike. I was shocked, they didn’t even charge me. The bike specialist just asked if I could come back for a tune up.
I also looked around, they have some pretty cool gear. I’m so happy to find a local bike shop that is professional and friendly in Ann Arbor. This is the place to shop!

I’ve visited this store a small number of occasions to seek out 1) a special repair service, 2) a special purchase, 3) some professional information, and 4) just to see different bikes and parts in town. On points (1) and (2) the shop failed miserably; I was not able to purchase anything there or get any of the work I needed done (Great Lakes could do both on those occasions). The information I got was great, the people there seem to be a cut above the other stores in terms of the number of people who have good info… especially fitting (although they push that fitting service so much it started to agitate me). And although there are many cool bikes there that I hadn’t seen elsewhere in town, or elsewhere at all even, I didn’t spend a lot of time there checking them out… nicer and cooler bikes than other places, but not extra special or particularly interesting.
So if you were going to buy a bike from a store then this is probably a good place around Ann Arbor to go, but it’s not better than most of the other places around Ann Arbor you might pick either. And since it fits the pattern of everything in Ann Arbor being worse then the equivalent thing in any other place I’ve lived, it’s definitely a mediocre store on the national level. The fact that I’ve attempted and failed to spend money there four times is partly a sign that it’s not great, but the fact that I’ll very likely try again is a sign that’s it’s not bad either.

After comparison shopping at several local bike stores, this is where I bought my bike last year. At a couple other shops, most of the bikes were out of my price range. I asked it they had anything under $ 500 at one other shop, and they weren’t particularly helpful.
I know that serious cyclists will spend thousands of dollars for a really nice bike, but I was on a budget. I wanted something a little nicer than I could get from Toys R Us, but yet I couldn’t spend a fortune.
The folks at Two Wheel Tango were really nice. They asked me questions about what kind of riding I’d be doing (mostly in the city on pavement) and recommended a bike to fit, and gave me a discount on it. I ended up walking out of there spending just over $ 300 for a bicycle that I absolutely love.
When you buy a bike there, they give you a folder with the owner’s manual as well as a bunch of coupons for goods and services good for the next year.
I’d definitely go back here for repairs and future purchases.

first off, let me say how nice it is to go to a bike store and see people who know what the hell they are doing. it is REALLY nice.
when you talk to someone and they KNOW what you are talking about and they dont talk to you like an elitist snob its nice.
jessica helped me purchase a bike that in the entire time of riding bikes on the planet i have NEVER seen someone who knew more about bikes when it comes to sizing than her.
have you ever been fitted for a bike? yeah, i didnt think something like that even existed because i am apparently the dummy here.
well, let me tell you this. get fitted for the bike you are going to purchase. why? it will help your «bike riding experiance» a thousand times.
i feel like i am getting more out of my bike experience since i have been «fitted.» so, on that note: get fitted for a bike. if you want it done by an EXPERT go see jessica. she rules. big time. if you cant make it to ann harbor, search out a professional. you will be glad you did.