Goodwill

The best organized goodwill I’ve been too. so far in NOVA. Great selection, though a little thin on electronics. Way overpriced. Otherwise I would give it 5 stars.

Eh, definitely not my favorite Goodwill… I am a frequent thrift shopper and I sell clothing online, so I can spend hours in thrift stores and find tons of amazing bargains; however, I found this Goodwill to be way overpriced (compared to other ones in the area) and the customer service sucked. This store has a large «designer section» of the store and it is SOOOO overpriced. When I am thrifting, I am not going to pay $ 20 for Lucky Brand Jeans when I can get them for $ 4 at other thrifts very close by.
It was clean and huge, so that was a plus, Some of the items I wanted didn’t have price tags, so when I asked the manager about pricing, he basically accused me of taking the tags off and was super condescending and rude. He told that he «guessed I would have to just come back and hope that the item I wanted wasn’t sold» b/​c he wouldn’t sell it to me that day and it had to be «researched again and priced accordingly.» It was a pair of jeans for the love of life. Calm down. I don’t need to remove price tags at Goodwill, and if he had just been polite and apologetic about it, I probably would have gone back a few days later.
I found very few things I was excited about and ended up spending way more than I wanted to and the manager really rubbed me the wrong way. I don’t think I will be going back anytime soon which is unfortunate because it has a lot of potential to be a great Goodwill!
I’ll stick to Fairfax Goodwill!!!

Way overpriced! Wandered into this store after lunch the other day. My daughter and I both picked up shoulder bags, hers new with tags ($ 7.99), mine looked good but not brand new ($ 14.99). They were the same size, similar pockets, neither were a brand name, but very different in price. When we reached the register, I inquired about the double price on the one I picked up. I was given a runaround about «professional pricers» that determine the price of each bag, etc. There was no common sense used in looking at the bags and seeing the pricing error. I was told the «professional pricers» would have to look at the bag again, determine if there needed to be a price adjustment (which would take 24 to 48 hours), and then it would be returned to the floor for sale. This obviously meant I could not purchase the bag. RIDICULOUS! The manager also told me this is a company wide policy.
Second problem was the overpriced goods. They had a dress that I had recently purchased from Kohls for less than $ 10. They were asking $ 19.99 for the same dress — FOR A USED DRESS! When I mentioned this to the manager, he stated that GOODWILL is raising money for the disabled. What he left out of the company talking points is that GOODWILL is also there to fill a void for people who may not be able to afford new clothing. It angers me to think of college kids, single parents, etc. who need clothing, not being able to buy them from GOODWILL of all places. GOODWILL is getting that merchandise for free!
One of the reasons I have given money and merchandise to GOODWILL is to keep things out of the landfill, get used items into the hands of individuals that need them, and THEN that the money from the sales could be used to help disabled people.
I will no longer give merchandise to GOODWILL, at least in this part of the country. (The GOODWILLs in St. Louis, MO were not like this.) I will identify thrift shops that are not overcharging people for used goods and will donate my things to them.

Today was my first time at this Goodwill. I primarily came to make a donation, but ended up leaving with about 15 tops and 4 books. For $ 45 I think I fared well.
My only issue was actually with trying to make the donation. As this was my first time at this location I didn’t know where I was going but I know in general the donation centers are usually around the back of the building. I finally noticed a few signs pointing toward the back right side of the building, but that led no where. I found it was around the back left side. I think that could be better indicated (for future newbs).
This location has a large books and media section and I liked that. I also found the quality of donated goods to be better than I’ve seen at other locations. Hopefully I’ll get lucky again next time I stop in.
Also worth mentioning (and again this was my first time so not sure if normal or not) they had flash sales going on while I was there. For about 30 minutes they had 35% off of your total purchase! Can’t beat that at a thrift store

This is one of the larger Goodwills in the area. Well organized. This particular store has tons of videos, dvd’s, books, artwork, all located in a room towards the front.
Kitchen gadgets, pots, clothes, furniture, Christmas supplies all year long.

I had my first shopping experience inside Goodwill yesterday and I must admit I was pleasantly surprised. It was open and clean. I noticed someone complaining about the grouping by colors within each category but with so many different brands and sizing scales the color grouping made sense. Frankly I was impressed materials were organized as well as they were. Along those same lines, the clothing pricing is general to keep things simple (sleeveless items, short sleeves, and long-​sleeves are each grouped on different racks with the one price covering all items on that rack). Once again, I appreciate Goodwill’s effort to keep things relatively organized and as simple and as organized as possible. Good job.
It is also worth noting that donating is safe and easy at this location. You pull around back and there is a covered area where you pull up. Each time I have made a donation someone came out to take the items relatively quickly and they were always nice. There is enough room behind the building to easily turn your vehicle around.

This is my favorite Goodwill hands down. They have the best prices on all their stuff. They run the best deals. On top of all that all the employees there are all extremely nice. And when I mean all employees I mean all employees. If you are a second hand shopper you need to check this place out.

Clean and friendly, we found several treasures at this Goodwill location. The prices seemed fairly equal to those at other Goodwill locations in the area. One thing I did notice and appreciate was that clothing was clearly marked «small, medium, large and extra large» with color coded tags, easily visible without having to search through the racks. I’ve not seen this before at any other Goodwill. Definitely worth a triip.

Great finds, great service! This is the cleanest Goodwill or thrift store I’ve ever seen and it is huge! Lots to find and good prices. Enjoy your shopping!

Good service with a smile. You can find little electronics items for a fraction of the regular cost. Most items are not that old and easy to find and it’s clean. I highly recommend this store for good shopping.

I don’t know what everyone’s gripe is about this store. It’s decent. Had no problems with staff. I didn’t really find much though. Or anything I thought was worth the price. I don’t really like how everything was the same price (all sweaters $ 5). I guess it’s good if you find something that was really worth more than $ 5. I saw some good brands (banana republic, express, the limited). Didn’t find anything I wanted though. Maybe I’ll be back to find something worth the money.

I usually hit the Goodwill stores in Arlington and Falls Church, but heard an announcement about the opening and decided to check this place out since it’s so big.
My GENERAL complaint with Goodwill is I don’t understand the logic of organizing items by color, except that it makes life easier for the employees versus the customers. The Goodwill stores in So. Arlington on Columbia Pike and Glebe Rd organize in the same manner.
My SPECIFIC issues with this store were: #1. At 8:30pm, they knocked loudly on every dressing room door to get a jump on closing– time protocols. I’ve worked retail and I understand both sides of the coin. Industry standard is an overhead announcement at 20 minutes prior to closing and another at 10 minutes prior to closing. #2. Inconsistent pricing. There was a pair of lightly worn Banana Republic pants priced at $ 19.98. Why not price them as the other brands of pants? They’re not new with tags and they are not designer.
The better Goodwill stores are on Rte 50 near Patrick Henry and Rte 50 and Annandale Rd.

EXTREMELY RUDE/​CRAZY employees! Yesterday a guy with cornrows/​braids pushing a small cart yells at me, «MOVE OUT OF THE WAY» the STRANGE part is that I saw him coming and was already moved out of his way BEFORE he yelled. Then his second personality says in a much calmer voice, «I wondered if I can get this through here.» Nuts, just nuts. I tried to find him so I could get his name to complain but he disappeared in the back. When I went to leave up front the employees had the NERVE to be talking about HOW RUDE the customers were «all day today, what the heck’s wrong with our customers?» Maybe they are sick of being yelled at by your crazy employees. There is always a line and it’s never moving at all. They are SLOW as molasses and the guy had to go to work so he asked if they can speed it up a little and they freaked out on him. Everyone felt the same and was happy someone finally said something you can see it on their faces. How these people have jobs is beyond me. If I moved that slow at my job I’d be FIRED.
As far as their stock goes most of this store should be in a dumpsters. They don’t have anything good here at all. It’s all the picked through stuff from other stores that nobody wanted. A lot of it is damaged and broken and over priced. I actually picked up a few items that were priced higher than they were before! Instead of marking things DOWN they mark then up!!! A water bottle was .98 cents then marked UP to $ 1.98. A bunch of kitchen items where the same MARKED up.
Good grief this place is messed up.