Lovesac

We bought a Supersac today! Selena was very nice. I loved that she wasn’t pushy, yet very knowledgeable & helpful.
The furniture is pricey but after watching videos about the sacs/​sactionals, the price is worth it.
Edit for disappointment: We were told our cover would only take 2 weeks to be delivered. Two weeks come and go so we call, only to be informed it’s actually 8 – 10. We just moved so lots of people coming to visit and all love the sac. But it’s naked and the sheets/​comforter never want to stay on.

Our new coach is awesome and the staff was fantastic! The interior designer helped my wife choose the fabric for the throw pillows that would match the couch that we wanted. He was very friendly and had good taste. The store’s manager was very friendly and talkative. He gave us the rundown about the store and helped us through the whole process.
We got a standard couch with 4 bases made with rhinoplush and its super comfy. It was pretty expensive, but you honestly get what you pay for and we love it.

Great furniture! And very help customer service.

The employes (and especially the store manager) are rude and completely unprofessional.
I recommend going to any other store but this Annapolis Mall one.

The customer service SUCKS on all levels only at this Lovesac store in Annapolis. It’s much better at the other Lovesac’s but when I came into this store checking on an item which was already purchase the sales rep use of words and body language was very inappropreate. In short they are very rude. This isn’t the first time either because I made a few purchases or product estimating here a few times and most the time met with poor customer service. I do like the lovesac furniture which I brought a 4 bases and 5 side sectional six series after looking at it for sometime. The only thing is that Lovesac is pretty expensive and its better to wait until some type of holiday when they have a special on the sectionals. Even with whatever special they have the furniture is still expensive in my eyes. Another thing is that they can offer deals to go along with your purchase of any sectional like free pillows, free side or cup holders. So if they haven’t offered you anything make sure you ask, if they don’t just got to another store until you get the best offer.