McDonald’s

This place sucks — horrible customer service — never get your order right through the drive-​through. Alway missing something from order or even you ask for condiment such as ketchup or butter you don’t get it. Idiots

Update: Someone from McDonalds actually called to apologize. Bonus points! So we decided to stop there again today… BUT once again, they give us an incomplete Happy Meal… no juice box. Why can’t they seem to get it together?
Horrible customer service. Only reason I stopped in because my kid wanted a minion. While ordering, we even mentioned this. There were minion signs throughout the McDonalds. Did they give him a minion in his happy meal? Nope. Cashier said they don’t have minions. So why didn’t you tell me this while I was paying and my kid was talking about the minions, or at least take down your minion signs?

Where do I start, after going in the drive-​through and reading that a medium chocolate shake cost $ 2.49 the nice young lady quoted me $ 2.59 plus tax. Explained to her that the sign stated $ 2.49, she told me to drive up to the window. Got up to the drive through and she said $ 2.65 then proceeded to short change me back to the original $ 2.75 that she had quoted me in the past.
This is not the first time I have had problems with this McDonald’s and price changing. They’re outside menu is always a different price than the price they quote so be careful they don’t seem to care that they are charging different prices than advertised. On top of that I did an experiment where I ate at this McDonald’s for five days in a row having the exact same breakfast and drink each morning. After the fifth day I had three different prices that I was charged for the same meal. I tried to contact management but they we always too busy. So from now on I have pledge that I will do what I can to make sure no one wastes time or money eating the inferior food that these professionals seem to be trying to sell. They do not care about you, they do not care about the food, all they care about is the paycheck. Managers are the worst I’ve ever met and most of them have to work the drive-​through window due to the employees not showing up for the great job the McDonald’s offers. This place should be shut down.
Unilocal, please change your policy on zero stars, this place has officially earned zero stars.

So when reviewing a fast food joint, I take into consideration the «I’m not making crap for salary» and non-​motivation factor for employees.
This particular Mickey D’s can be a little rough around the edges some days. But they do try their best and I have never personally had any major issues with them during my many visits. They do have Redbox which is a plus for me. The drive-​thru can be a nightmare here that’s for sure.
It’s funny, I read the previous reviews and all three of them give this place 1 star. If you come here expecting perfection, you will be sorely disappointed. If you come expecting «fast» food and decent service, then you probably won’t pitch a bitch. Here’s a tip: check your food order BEFORE you leave, it’s as much the obligation of the customer as it is the employee.
Note to the previous Unilocalers: take it easy on fast food workers, they are overworked and extremely underpaid. I personally know a 86 year old worker here!

20 minutes drive through and food is wrong

I had just gotten off a plane at BWI, after traveling from 9:00 am the previous morning and was facing another 2.5 hours of drive-​time. It was 3 am, so I was relieved that there was a 24 hr McDonald’s. I eat McDonald’s about once a year, but had been thinking about a mcd’s cheeseburger the whole time I was vacationing in Mexico. My boyfriend joked that McDonald’s is a little treat for me. I agree. We take the exit and have to drive for a mile or two off the highway. I miss the first turn, so I took the next, went behind the McDonald’s, and took a u-​turn to come into the drivethru. We pull up to order, and the girl says, «Ma’am, your going to have to come back around the front and come into the drivethru the correct way.» I looked at my boyfriend and said, «Are you hearing this?» The lady repeated herself. It was 2:59 in the morning, and the girl refused to take our order if we didn’t pull back around. I said, «I’ll pull around the building, but I’m not coming back.» No cheeseburger and McDouble for us! The girl should have been a little more courteous, served her only customers of the night, and mentioned that «next time» please come into the drivethru the «correct» way. All I wanted was my annual cheeseburger.

They’re open 24 hours and the service is good. Still– it’s McDonald’s and it makes me sick but I need cheap protein off the dollar menu sometimes.