The Cheesecake Factory

I know that Cheesecake Factory is already popular, but I haven’t been to one since high school homecoming. My husband and I came here on a Tuesday night when we were on our way home. We LOVED it! We kind of expected the food to be mediocre for a chain restaurant and that all the hubub was about the cheesecake/​deserts. We were wrong. My husband got the shrimp tacos and I got the Chicken Parm Sandwich and both were delicious! Not to mention that we got so much food for a good decent price and both had leftovers.
The service was also pretty decent compared to places we have been lately, although we didn’t even realize we were supposed to get bread until my husband looked at the table next to us, and we had to ask.

Seated next to the kitchen and server table and the BANGING of dishes and SLAMMING of silverware is BEYOND ridiculous! It is making this visit VERY unpleasant. If you are going to have tables near the kitchen make sure your employees are respectful and TRY to be as quiet as possible. Smh.

We went here on a Sunday afternoon, around 12:30ish. We waited about 10 minutes for a table, which wasn’t bad at all.
Once we got seated is when it all went downhill. Our server was friendly enough, but very inattentive. Drinks came out one by one and then sat empty for long periods of time. It was close to 15 minutes after we sat down before he finally stopped at the table long enough to take our lunch order.
After putting in our order, we waited for our food for around 45 minutes. Why we sat there that long I will never know. Our waiter rarely checked in on us, again, drinks remained empty. Bread basket, empty.
When the food finally arrived, it was absolutely not worth the wait. My better half ordered an omelette, toast and potatoes. The toast was burnt, the omelette was tiny and horrible tasting. My son got the mini corn dogs and he seemed to enjoy them.
I ordered the Mac n cheese burger. Which was awful. The Mac n cheese was basically flavorless mush. I asked for my burger to be done (a risky move, I know). What I got was a burnt, shriveled chunk of meat. Inedible without loads of ketchup. I also ordered sweet potato fries in place of regular fries. Initially they sent out the wrong fries. The waiter was apologetic however it took another 10 – 15 minutes for the correct fries to come out, and they were overdone.
Not impressed, and we probably won’t ever go back.

Like most, this Cheesecake Factory is EXTREMELY packed, especially on Saturday evening. I went with a party of 6; after an hour of wait time, we were seated.
When we got to the table, we ordered but then noticed our silverware. SUPER DIRTY! There was actually a piece of food attached to my «clean» silverware. Unacceptable! We ordered boiling water and placed all of our silverware in the hot water. We spoke to the waitress about the dirty silverware and she said she would talk to her manager but nothing ever happened.
Our waitress wasn’t the best but she was far from the worst. Food was good!
My advice… Make sure your silverware is clean!!!

Bottom Line: Huge menu, big restaurant and frequently long wait times.
There are very few chain restaurants that I really enjoy but The Cheesecake Factory is one of them. What I appreciate about this restaurant is despite having a ridiculously huge menu book with something like 20 pages, everything seems to taste good. I’d love to watch the action in the kitchen because the kitchen must be quite sizable with a large staff. Also large are the portions whether it be a salad, iced tea, pasta dish or slice of cheesecake.
The atmosphere here is ok. I’ve never understood the décor that Cheesecake factory uses and how it relates to the restaurant but that isn’t an issue. I do wish the tables were a little farther apart because sometimes the high density of people, coupled with many hard services, can make it very loud in here. Unless you have an empty table next to you, there isn’t an opportunity for private conversation here.
The cheesecake here is good, but some flavors are certainly better than others.

Went to celebrate my grandson’s 7^th birthday. Told the server twice and she acknowledged. Never saw anything for his Birthday!!! A real disgrace watching a 7 year old waiting patiently for nothing! When brought to her attention, no apology, no anything! Never again!

Food’s okay. Service sucks. It doesn’t take reservations on the weekends. Not worth the wait.

My birthday lunch was terrific. The factory Grande Burrito lives up to its name, plus it’s delicious. The chicken and shrimp gumbo was outstanding — spicy and flavorful.
Our waitor, Gabby, was the best!

Ahhh… the Cheesecake Factory! Easily my top 5 restaurants period. This was my first time visiting the Annapolis location. Like all the others (I’ve been to 8 locations in 3 states) the service was Standard Setting (like Chic-​fil-​A), the food delicious, the portions too much, and the experience amazing.

I’ve always heard about the portion size nut today they might have just bee stingy… although the atmosphere provided a nice spot for my date and myself, I just thought things to be a little pricey… The waiter was great and the drinks (alcoholic) were small, I wouldn’t go back but I know a lot of people who seem to enjoy the place so to each is own…

Always a fun atmosphere, we actually prefer to come for a late lunch and not suffer the crowds and wait for a table. Today we had a nice lunch with another couple from DC. Service was great, and our burgers and pastas were spot on.
Our only beef, why so cold with the ac every time we come here?
–Enjoy

Stopped by this location in Annapolis pretty late in the evening so the wait time was a non-​factor. Decided to sit at the bar and to my surprise there was no one minding the bar. So I scooted off to wash my hands and came back and still no one there. I’m guessing since it was a thin crowd and one of the servers had enough time to watch at least ten minutes of the game that eventually someone would surface.
The bartender came back (I guess from a break) and she was pleasant and helpful in her suggestions for late night noshing. I wanted fish but didn’t want to be overly full since it was after 8p. I got the catfish, mashed red potatoes, corn and green beans. I immediately knew that I’d be eating the other half of this for lunch the next day. One thing about Cheesecake Factory is that the portions are generous.
My food was delivered without any complaints and the bartender was spot on in her customer service. I know for sure I’ll be back for some more cheesecake and to try to navigate through their vast menu.

For some odd reason, I’ve never been a big fan of The Cheesecake Factory. I don’t eat cheesecake, so coming here never really impressed me. Other than the star, cheesecake, I never knew what they specialize in. The menu is 20 pages long and usually when I order something, I never come out satisfied with the food I ordered. That’s probably why I haven’t been here in years. Well, this time was different, I came with a party of 4 and we had stellar service. Our server, Elizabeth, went well above the call of duty for us. She even brought us to-​go cups of strawberry lemonade when we were leaving, without us even thinking to ask her. She threw out a few suggestions for us and gave us her personal opinion on a couple of food options. We couldn’t have asked for a better server.
We ordered the fried mac and cheese for an appetizer and they were phenomenal! I’m upset it was only four on the plate, so I only ate one. SIGH! I ordered a basil and chicken pasta dish that was really good. Everyone else ordered cheesecake and I ordered a few slices to take home to my parents and they enjoyed it. Apparently, it’s the best cheesecake around.
Finally! I was able to order a few dishes that I actually enjoyed enough to come back. I even peeped several other dishes that were new to me, that I wouldn’t mind trying in the future. Excellent visit!

Went for lunch and enjoyed the salmon roll on top of purple cabbage. It was very good. The Alfredo was okay. I especially love their cheesecakes. I like their strawberry lemonade! My fav is the strawberry cheesecake and pineapple upside down. We always order them for birthdays.

So the Cheesecake Factory will always be a nice place to go. But this was my daughter’s first time where she could make her own choices. We went in on a Friday evening before 5 pm. There was about a 15 minute wait to be seated and it seemed to fly right by.
We were seated and greeted by a very nice server. She took our orders and even recommended a few items for my very picky 5 year old. My daughter went with her go to chicken tenders and french fries. I on the other hand had the catfish platter. All of which were very good! I enjoyed every morsel of my food.
This place is nice as always; you know what to expect when you go here. I will definitely venture again. Besides, I didn’t get an cheesecake this time, so I will definitely go back.

This is my least favorite CF location. It’s too small and nobody can get phone service. Waitstaff is kind, but always seems to have too many table to keep up.
The cheescake is always amazing! Most of the time so is the food. that is until they took my favorite dish off the menu :-(i live for the bbq salmon with succotash and mashed potatoes. My entire heart was broken when i found it gone.
Do better Cheesecake Factory… do better.

Great Service! Great Food! I always enjoy my trips to Annapolis so I can visit this Cheesecake Factory. The meals are huge, so plan on coming hungry or taking some leftovers home. Remember to save room for the Cheesecake! Perfect spot to meet friends for lunch or dinner.

I ended up here after craving Oreo Cheesecake. Initially I planned to sit down and have dinner but my timing was horrible. I went on a weekend in the evening and it was packed to wall with people. The wait was 40 minutes long so I decided to order to go. Of course I ordered my cheesecake and I decided to get the herb crusted salmon. Waited about a good 20 min and my food was ready. My cashier was very friendly and even shared a fun fact about Cheesecake Factory that I didn’t know which is they change there menu every 6 months based upon how the dishes do. If people don’t like certain dishes they take it off the menu. They also have seasonal dishes which I think is always a plus for restaurant.
I have been going to cheesecake factory for years and the salmon is ALWAYS on point! Mashed Potatoes and Spinach was yummy too. My spinach wasn’t overcooked and was cooked to perfection. Mashed Potatoes were good as usual; not to «whippy», not to «chunky». Next time I go I will be prepared to wait for a table or call ahead and pick up. Either way it’s worth it!

I love this place I have a great server every time I come and I have zero complaints at all the server was so nice he can’t wait for us to come back for somebody else’s birthday we also treat him pretty good
They do tend to get a little busy at times and your server will have a lot of tables but the person we had today tried his best and was so friendly and that matters a lot to me I definitely recommend this place and will keep coming back

I am not sure what’s happening to the Cheesecake Factory. We dined here at noon on Friday and again tonight Tuesday at the bar at 6:30. The décor still nice the food as expected and the servers, if you can get one, nice. There seems to be such a cut back in staff that dining there is not only painful for the patron but for the servers as well.
Tonight one lone very sweet girl bartender could just not keep up, and no single person could. Clearly under staffed I don’t know how she could keep a smile as the tickets eventually drowned her. At 7 the manager finally helped out. It was a painful unnecessary example of poor staffing. Our Friday lunch, another mistake took well over an hour from ordering to getting the check. Hope they don’t dock me at work.