Bel Air

Love this Bel Air! Super clean. Great people. Great variety and if your ever in a 80’s music mode this is the store to come to! I’m wondering around looking for groceries and naming all the songs. Drives my wife nuts!

Considering the other options for groceries in this area, this place is 5 star worthy. Great meat department great freaking department the fruit fresh and colorful the employees are very kind and helpful.

I’ve shopping here for years, especially due to the quality of meat and produce; but for months now the produce is horrible! The organic produce is even worse and I eat organic. It’s never fresh and in fact most of it is going bad. Plus it’s all overpriced. Anyway I’m not going to shop there anymore. Really sad.

Expensive – but they have good deals on baked goods. Disappointed with the produce and meat selections. Better choices on produce at food max and meat is better at foodmaxx and winco. (Surprise!).
Staff always very friendly.

The last thing I wanted to do was stand in line, especially after a long day at work. I happened to stop by to purchase flowers for a family member, that by chance was getting surgery. The flower shop was closed for the night, after waiting in line for over five minites to check out, the customer in front of me coincidently, happened to be an employee that came in on his day off. After waiting, he took the initiative to walk to another isle and get another emploeyee to help out. I might have misspelled his name, after being ifnormed multiple times the correct way to spell his name was Shaun. (Sorry if I misspelled it). Thank you for making my visit to Belair a lot quicker than requesting a speedy service!

Love this store. The employees are always helpful and nice. They always remember us when we go in. I had surgery and couldn’t lift items. The staff went out of the way to help me. Great selection of meat & produce. The sushi is actually very good. Bel Air is my go to place.

If it wasn’t for the convenience, I’d never shop here. Employees are usually young, dumb kids who dont know where anything is, or mess up my sandwich or destroy my daughter’s Frozen theme birthday cake. Customer service is awful, and the guy with the dry mop REALLY needs to quit following me. How irritating!

I will go out of my way to go to Bel Air. They always have kind, helpful employees. The grocery store is clean, which is a must!!! The florist department is the BEST! Kathy one of the gals there does the best job on all arrangements!

Their produce department is less than desirable. Their fresh basil is put in the middle island next to the tomatoes where it sits and welts throughout the day; instead of being put in the refrigerated wall area where it can retain its freshness. Their heirloom tomatoes are 9 times out of 10 weeping and oozy. Their apples are about 7 out of 10 have bruise marks on them. Their water timers need to be redone because all of their herbs are water logged. Their cilantro is always soaked with too much water to the point where it’s mush. I’m almost thinking of driving 15 minutes more out of my way just to shop at the Nugget in Roseville and buy their produce.

I love this store except I’m less than impressed with service at the HotWok counter. 11:05 and only 3 trays in warming case. When I asked about the ribs and chow mien, I was told 5 – 10 minutes. Ok, then I was told «people are in the way, 5 more minutes», ok. Two customers come and order and still I wait for chow mien. It took 37 minutes! If I hadn’t promised family I wouldn’t wait. It became principle. The sign says open at 11… so why aren’t you stocked and ready? 3 steam pans is not open and ready. VERY disappointed in their «customer service». I was actually told by a store manager that the HotWok is not technically part of their store, really? Then why do they wear BelAir uniforms? I will continue to shop this store but never again the HotWok!

What a great store, so many caring individuals and families coming together to provide excellent service and food. If you need any advice for a recipe find Robbie she is Bel-Air’s very own Martha Stewart she wont steer you wrong. In every department you can get loads of information and tips, just ask. This store is always reaching out to the community when asked, and doing what ever they can to go the extra mile for you. From Grace and Amber in the bakery putting massive amounts of time into that special cake of yours, to Carrie in the meat department cutting that awesome New York for dinner, And up front Janine and Robbie insure that all of your needs are met and that your treated like family. The 519 crew is a great bunch, they have you covered.
–Nathanael Palafax

Years ago we use to purchase all our groceries at Win-​Co but in last several years started to shop at Bel-​Air and other stores that carry lots of organic food. It’s much more pleasant to shop at Bel Air than in Win-​Co. But vegetable section defiantly has much more organic chooses!

This is the store I buy all my groceries since the 80’s and 90’s when they first opened! The service is always top notch. It gets a tad bit stressful every few years when they remodel, but there are always plenty of workers there to kindly help me find my way. I wont shop at any other store.

Great remodeled store! Everything is brand new inside! They also have place to eat and Peet’s coffee bar. Kind of neat!

PLEASE READ IT ALL: I’ve been going to Bel-​Air for years! Until my last visit! I went to buy crab from the seafood department and a man with a goatee helped me, I asked him for 2 pounds of crab and he said are you sure you’re going to eat it this time? I was confused and said yes, he said last time you bought crab you left it in the store and didn’t buy it, I said the last time I bought crab was 2 months ago that wasn’t me! He said I’m pretty good with faces and I’m pretty sure it was you. I was so offended he blamed me for something I didn’t do and I felt like he discriminated against me because I’m Asian and he thinks all Asians look alike. Why would you blame a customer without being certain it was the person who committed that act? I felt embarrassed and I WILL NEVER SHOP HERE AGAIN! I do not feel comfortable walking into this store! DONT SHOP HERE THEY DISCRIMINATE!

This location is under remodel but still open for business. Things are a little disheveled and lighting is dim, all to be expected during an overhaul.
Unfortunately, the quality of produce and dairy products are being overlooked. Today I stopped in for bananas and found black mold on them. I was ecstatic to find Blue Bottle coffee but the excitement went away when I saw that all of them were expired, ONE WEEK past the expiration date today. One day past expiration, I wouldn’t think much of it, minor oversight. Whole display, one week past expiration? Problem.
Prior to the remodel, expired items on shelves and moldy produce wasn’t an issue. It seems that this is the new normal during the remodel. Hope they get it together soon.

Bel air is normally the grocery store I go to when I just need to pick up a few things and want to get in and out as quick as possible. Their prices are more expensive than winco and trader joes, but the past couple months I have noticed the quality of their food has declined.
I usually buy most of my fruits and vegetables here. Lately, they have been going bad within one to two days after buying them.
Yesterday, I came in to buy ingredients for dinner. I bought a bag of shredded Italian cheese. I came home and started cooking. I opened up the cheese and took a handful and put it on top of my chicken and it had CHUNKS of mold on it! I put it in the fridge as soon as I got home, and the use by date was August 2014.
After this incident, I am nervous to buy anything perishable here. I’m not happy about that since it’s close to my home, but I don’t want to risk getting sick or coming home with moldy cheese.
I hope they start being more careful about the quality of their food.

This is my neighborhood grocery store, and I prefer it to others in the area. I will occasionally go to Winco (I’ve been a handful of times over the years), but for most of grocery needs, I come here. It’s cleaner, the staff are very friendly (and many have been there for years) and it’s just a nicer shopping experience. They are doing some construction and moving things around right now, but I’m confident when it’s all done, it will look wonderful and continue to be my favorite grocery store in this neighborhood.
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The store is nice. This review is NOT about the store in its entirety but rather the Chinese food.
I like to stop by here for a very americanized (which I always found odd considering every one of these bel air chinese counters i’ve been to has been staffed by chinese folks) bite of chinese food every now and again. I don’t know why, it’s not particularly good and definitely not authentic but for some reason I get a hankering here and there. Maybe I’m pregnant (god i hope not, i’m too young… and a dude) or it’s some sort of childhood nostalgia thing (I suspect this is why I still eat raw ramen noodles from time to time)
In any case, there’s a ho-​hum collection of courses (broccoli beef, kung pao chicken, sweet-​n-​sour chicken, etc) but I always get a container of the chicken chow mein. This stuff is greasy and somehow still in need of a whole packet of soy sauce. But for some reason I really like it. They use the big honkin yellow egg noodles and there’s a weird bit of chicken here and there with some green cabbage here and there.
It ain’t the best but it’s cheap and consistently ‘sorta’ good.
You’ll probably find me here again, I just don’t think I’d ever TELL someone who was looking for some chinese food to drive to their closest Bel Air :)

Tried the Chinese Hot Food family dinner last night for $ 14.99 we got:
4 spring rolls: greasy and soggy, try to exchange these for something else
4 pieces of brandy fried chicken: the thighs were delicious and crispy however the legs were no longer crispy probably from sitting to long
2 pints of boneless peking pork: tender sweet yummy pork :)
1 pint chicken chow mein: decent flavor nothing special
1 pint chicken fried rice: needed soy sauce
Overall if your in a hurry and or on a budget at $ 14.99 this meal beasts fast food joints hands down.