Safeway

Safeway has been a nice store to have in Anthem for the 13 years we have lived here. It has changed over the years and having Fry’s and Walmart I town now makes it difficult to stay competitive. We always appreciate the friendly staff and consistent service. If I need the convenience or a grocery store but a quick stop I always choose Safeway. The have a nice produce department and the meat counter is always helpful.

Poor customer service. I’ve hesitated writing this as everyone has bad days, so this review is based on experiences the last year.
I’m done shopping here. I will check them out when they make the transition to Haggen, but until then I’m going to Fry’s.
Very unprofessional customer service. Only two check outs open on Sundays; with long lines in each. This is a consistent issue. No one really seems to care or take pride in the store or job. I can’t count how many times I’ve been charged wrong. I’d complain but after waiting in line, then bagging my own groceries. Waiting again to get reimbursed 1.00 here or there isn’t worth it, sadly.

They always have the fewest customers and longest/​slowest lines of any of the local grocery stores. Enough said.

I still love Safeway. I know the prices are not the most competitive, but this location is so bright and airy and clean. The staff are wonderful and always call you by name when you checkout and offer to help you with your groceries to your car. I guess I like it because I still feel they offer excellent customer service. Thanks and keep up the great work.

Unbelievable. It makes me cry every time I walk in and out of this store. For one, the service is very slow and un-​professional. No one seems trained at all. Secondly, the prices on most of the things are very over over-​priced. For instance, the mixed variety candy bags are wayyyy to pricey, at least for the one type that they have. Also, the miniature dog bed prices are out of this world. I am overall just disappointed with the overall experience of this trashy supermarket. Smh.

I got fired for being Asian by a spoiled little white girl named alley she was very rude to me and the management didn’t do a dam thing about it and I was fired for that. They are the worst people there don’t ever work there

Last year I went shopping after flag football with my 2 boys. I was missing one ingredient for my dinner so I ran in to grab it. When I was putting my groceries in the car, one of my boys got out of the car. It was dusk & I was worried a car wouldn’t see him. I got home, put our groceries away thinking my older son brought in my purse, but he didn’t. I had left it in the cart. I ran over to Safeway & the bagger Zack had found it & brought it inside. I had over 300 in it, credit cards =, 2 check books, etc. Everything was there safe & sound. Although I was told he couldn’t take a tip I forced him to take one. I really appreciated their honesty & integrity!

If they werent located around the corner, I would never use this store. I have taken back produce MULTIPLE times due to expiration so watch the dates when buying!

I miss shopping at my local grocery store-​but what I miss the most is the outstanding customer service. Robert and Susan were always friendly enough to help me out with my groceries. We always had small talk and we always found something in common to chat about.
The store always had all of my favorite items like lemon scones in the bakery and the olive bread was always on the list. The baker always sliced up the bread for me too.
The best thing was there was always someone available to help you. Every employee that saw you was sweet, smiling and fabulous.
The best part was during the holiday rush when the store was busy with customers, the managers made an effort to go down each aisle to make sure you were finding that tricky ingredient that you only buy once a year.
I really miss shopping here but have wonderful memories of the small town feeling you got when you were a guest in their store.

Something is very wrong with the management of this store.
In a handful of visits about 40% of the items I shopped for were extraordinarily over-​expired. Canned food that expired 2 – 3 years ago… Ice cream that has sublimated down to about 80% of its original volume (this takes a very, very long time), etc… And it’s not just a few of each item that is long expired. I have often had to sift through most of the inventory of a product to find a single non-​expired item.
Either the management is trying to cut losses and boost profits by unloading expired products on unsuspecting customers or the stocking staff at this store is phenomenally incompetent. Or both. Either way, the high volume of expired groceries at this store is not merely incidental.