Tru Burger Co.

My wife and son and I went for dinner. Very busy place so be willing to wait. I had the Elk burger great! down side is everything is extra… cheese. extra…fries extra get my point?
But by far the best place to sit down and eat in Anthem!

The staff is very friendly and nice. They have a lot of different meats for burgers. The elk burger was just ok not much flavor. The buns need to be grilled and was not vet fresh

Ok so a burger is a big contender when getting a review. So many different flavors in the meat alone can make or break a burger joint. Well Tru-​Burger hits the mark perfectly on flavor, price, and toppings. My usual is a burger topped with cheese, egg, bacon, and some minimal fixings. And on the side, their amazing Garlic Parma fries. When I go for holidays in Az from Canada… this is my Burger go too place. Great food, amazing drinks and a friendly staff allows me to give it 5 stars. But like I said… when it comes to burgers, every palate is different. For me, this is the burger.

Worst experience I have had in a long time. My friend from Texas was in the mood for a burger and didn’t want to go to a national chain so she could experience the local food. I had been to Tru Burger once for Happy hour and had a good experience so she went there to get some take out. She got the Bison burger and also got a veggie burger topped like the California burger for me. Fries and truffle fries were added to the order. She waited at least 30 minutes to get her food while the server/​bartender — Davin — was chatting with a friend of his. She sat at the bar waiting for service and he shouted at her from across the bar what she would like to drink. Didn’t come over and greet her or anything. Once she got her tea, he never checked on her or offered to refill her drink. He was too busy chatting with his friend (the restaurant was not busy).
When the food was brought to her she tried to open the bag to make sure everything was in there but it was tied shut. DJ, the manager, snapped at her and said she packed it herself and that everything was there. When she got back to my house the food was cold. The fries were soggy and inedible. We had to reheat the burgers to even choke them down. When we called to complain we were told to bring the food back and they would refund our money. Bottom line: my friend is going home with a bad taste in her mouth (literally) and my husband and I will never go to to Tru burger again. BTW, my husband says the best bison burgers are at Tonto and Cartwright’s in Cave Creek.

The ambience is great with it open concept and heater blazing I was enjoying my meal while watching the sunset and water fountain, nice to wind down and reflect on a Sunday Twilight evening…
The wonderful meal & refreshment at Tru Burger are awesome… I go to high end restaurants like maestro or ocean prime and always feel like geeeshhh a burger cost what??? Now I go to tru burger all the time and truly believe anthem has a special place, it’s about darn time! Davin was my waiter/​bartender great service, attentive, friendly and awesome at making one of the best bloody marry I’ve every consumed. It was a wonderful cocktail, a true alchemist with the spirits Davin.

First experience here was a good one. I got a turkey burger which I thought was excellent. Our waitress was great and didn’t have any delays or issues with any service. I’d definitely go back.

I liked the CA burger and sweet Potatoe fries. My date liked his whiskey burger and cheesy bacon fries. Best of all, a full bar.

I just eat the best burger I have ever had in my life. Out of all the steak houses I’ve had a burger at Ruth’s Chris included none compare to this joint. The bacon the bun and the Truffle fries amazing! And they have a patio with a full bar. I wish I lived closer.

Well, the first time we ate at Tru Burger it was wonderful and I was excited to return. Now, I don’t know if I will ever return. First of all, no one waited on us when we came in the door and there were very few people in the restaurant. My husband had to find someone so we could be seated because the sign said, «wait to be seated”-another gentleman had the same issue. It was difficult to get refills on drinks because the waitstaff seemed to be in the kitchen all the time-​not sure what they were doing in there.
The worst thing is that the booth we were in was filled with dead flies – on the floor, seats, and windowsills. It was so disgusting to try and eat while looking at how gross these decaying flies were. when we brought it to the attention of the waitstaff, the answers were interesting: «we don’t use this booth much» «hardly anyone sits here» «we have a fly problem» and when we inquired about not cleaning this booth, «it gets cleaned… sometime, but the cleaner booths are to the back of the restaurant» wow!
There were no apologies, no offers to clean the windowsills (top and bottom), nothing. I would imagine that the owner must live in another state because surely he or she would not want a restaurant filled with dead flies! I mean, it cannot be sanitary and it cannot be good for business! The lack of concern on the part of the waitstaff is also very concerning to me as I wonder what the state of the kitchen is and what dead things may have been laying on my food before I ate it. I sure hope we don’t get sick.

We have been here before and the food is awesome. Service excellent. However we went to this location on Veterans Day and not only was our server wonderful but as veterans without question they comped our whole meal. Thank you so much for this and for appreciating those who have given so much for our country.

Great casual atmosphere. There’s as much outdoor seating as indoors. Windows are really roll up garage doors. Open on this awesome night… Breeze blowing through. Ordered the Green Chili Burger… cooked exactly as ordered. Onion rings are real… Hand battered. Great meal.

Asked some people in a parking lot and they highly recommended this place. And it was fantastic. Started with one of the best Bloody Marys I’ve had. Then got the homemade potato chips with blue cheese, blue cheese dressing and buffalo hot sauce. (We asked for them on the side for dipping).
We both ordered the custom burger with exactly what we wanted on it and cooked to our preference. Every restaurant should do that.

We went back when they opened and were greeted with a 45 minute wait so we went over to Robertos (can never go wrong there). After waiting a few months we came back.
I don’t know why, but the entrance feels weird, like its cluttered or just too confined. If you sit near the entrance which we did you stare at a TV but the blank wall doesn’t do much for the ambiance. The rest of the place looks different and nicer than the front entrance… there is beautiful tile in the rest of the restaurant yet from where I was sitting just looking at a TV and below it was a ton of space and a blank wall with basic looking paint. Possibly a tad boring and uninspiring from that vantage point. Perhaps next time we’ll sit somewhere else.
On to the food. We had burgers with lettuce wraps, a Moscow Mule that was served in a glass (kinda weird instead of the tin cups they usually serve) and a draft beer. The food came out within maybe 8 – 10 minutes, really fast and was quite good. I think the price of Sweet Potato Fries was a little high but felt the rest was decent. My last comment is that they tout antibiotic and hormone free meat and then they serve it with Ketchup on the table that has high fructose corn syrup. Shame. There are a lot of Ketchup’s out there without HFCS.
In all, Good place for Happy Hour and hope they continue to do well. We would try and get the same server again as she was great.

We have been to Tru Burger 3 times now and each visit has gotten progressively better. The burgers are tasty, sweet potato fries are good & they have a buffalo chip appetizer that is yummy. Service is the biggest issue, as the food seems to take longer than it should to come out. Our servers have been great & always apologize for the wait. We will be back & I will hopefully be able to update my stars!

So I thought I’d pay another visit to Tru Burger to see how they’ve evolved from their debut in April.
Only 6 other parties here on a Monday during the lunch hour. I was greeted courteously and immediately seated. My server took my order and I held my breath to see if I would endure a lengthy wait like my first visit in April.
Happily my order was up in less than 10 minutes. My Blue cheese burger arrived medium rare as ordered. It was topped with carmelized onions and applewood smoked bacon. I decided to skip the usual mustard and ketchup to savor the menage of flavor of the Angus beef, the bite of the blue cheese and the smoked bacon. It was superb.
I also ordered the garlic parmesan fries. They were hot, not greasy and full of a lightly spiced kick which stood on its own without any high fructose sweetened ketchup needed.
Tru Burger appears to have turned the corner with speed of meal prep and service (I hope the ramped up service translates to peak evening and weekend meal times).
Keep up the quality and speedy service and Tru Burger will have a legion of fans in Anthem and the North Valley.

My mom and I stopped here for lunch en route from PHX to the mountains. What a great spot! The food was great, but the service was even better! My palette and appetite tends to be better satisfied by a kid’s menu. Seriously! IOW, a monster burger isn’t on my list of must-​haves. That said, our waitress (Christine?) was so accommodating and understanding and offered sliders as an alternative to the mega burgers on the menu. Sliders and fries and a beer and a Diet Coke: yes please! My mom had the turkey burger and loved it as well! We also tried the fried pickles, which were awesome as well. Many thanks for warmly welcoming road-​weary travelers! We’ll definitely be back when we can stay a while (read: have another round or two!).

This place has some issues. I’m not sure where to start, but let’s try the confusion regarding where we wanted to sit. The two hostesses couldn’t decide which was going to seat us; inside or out, booth or a table (we’d asked for a booth).
When we sat, there was this parade of people bringing us things that the table needed; flatware, water, condiments. Why not have the table set? It seemed like there were so many people running around; back and forth to the tables, the bar, the kitchen… This place isn’t big enough for this.
We both ordered burgers and fries. It took about 25 minutes for the order to come out. The burgers were ok, but it took way too long. We also didn’t appreciate «medium» and «well» as the only choices for doneness. Some people are going to want rare, I would take medium well.
I don’t really know anything about running a restaurant, but I have some suggestions for the owners, if they read this:
First: have one hostess. You don’t need two. If you are trying to give young people jobs, have one of them expedite orders.
You don’t need so many servers on duty at one time. They are tripping over each other when its busy. Unless there something weird going on in the kitchen, that’s where the help is needed.
Several other reviews complain about the time it takes for food to come out. Maybe you can’t speed up the kitchen, but people come in hungry. Maybe offer to bring out the sides first? Figure out a way to have an inexpensive app, like potato chips and a dip or tortilla chips and salsa? How is it that a place like Zinburger can be so much more efficient?

Visited Tru Burger on Saturday, May 2^nd. Arrived at 11:30 and we were greeted by an unfriendly hostess that by her attitude obviously expected and or hoped we’d leave when we were told there was a 30 minute wait.
We stood near the doorway to wait for a table. This gave me a great amount of time to look over the newly opened restaurant. The entry way leads you right to the bathrooms. The Hostess stand is off a small entry way that leads to the dining area. Not the most inviting entrance as you witness people coming and going from the bathroom as you try to enter.
After about 10 minutes of waiting, two young gentlemen arrived and were also told that there was a wait. However, the hostess decided to flirt with them and was much more friendly and even advised them that they could wait at the bar for a table. We had no idea that there was even a bar (you can’t see it because of the ridiculous entry way). A manager soon came up and asked the hostess if she was letting people know they could wait at the bar, to which she replied «Yes, of course»…prompting me to ask the Manager if there was a bar? Would it be okay if waited there?
As we made our way back to the bar area, we noticed quickly that they weren’t full or even at 60% capacity, with multiple empty, clean tables. We walked outside on the patio and sat at the bar area that is attached to the inner bar through a huge window. We then noticed the young guys that came in after us already seated with beers and food. Upon sitting at the bar, the bar tender literally rolled his eyes and walked off. We sat and waited another 8 – 10 minutes (now right at 30 minutes total) and he came back to the bar and never once asked if he could get us something to drink. As he stopped to chit chat with young girls sitting at the bar, we realized it was time to leave.
We overheard two of the waitresses tell the manager and hostess that they could seat more in their section. However, the manager did not. There were probably a good 40% of the inside tables available and only one table seated on the outside patio.
It is quite evident that rude and unprofessional hostess’s and bartenders are employed by this establishment. Not sure why a hostess is even needed, an extra waiter or two might be a good idea especially if a manager is going to only allow servers 3 tables at a time. The manager walked right by us as we left the establishment without ever ordering a thing.
The food looked okay. I overheard a lady at the bar complain about the patty being overcooked and dry. However, in the service industry you can have the best food in the world — but if your customer service is awful you will lose more customers than you gain.

Gave is another shot this is my second review… RUN, RUN FOR THE HILLS. bartenders suck they have an attitude, listen tru burger, your not in Scottsdale, LA or NY. its not going to work in Anthem, over priced and under value. Place can have open tables and you wait for 40mins, I will never go back and the rep your getting locally in just a month of being open is going to be irreversible if you don’t sort out your staff, attitudes and quality of the garbage you currently offer.
This time next May you’ll be gone if you don’t get it right…

A new place, only opened yesterday.
My Chicken Pear Salad had a generous serving of chicken. The rest of the ingredients were very fresh with nicely balanced flavors.
C’s burger was very tall with all the extras she ordered. Tastey but ordered medium and one side was definitely rare. Gluten free bun ($ 1 extra) was excellent for GF.
The owner compensated for the partly rare burger with a gift card. Fair enough.
We will definitely try again!