Goodwill

I drop off stuff at this location pretty frequently. Recently, I thought the woman working at drop-​off was rude, but maybe she hates everyone, not just me? Then, my husband went to drop stuff off and had the same experience, with a woman fitting the same description. She directed us both to move and organize the stuff for her, while grumpily pointing and asking what we had to donate. Not a problem, but don’t be a jerk about it, «lady.»
So, yeah, the drop off woman may be salty and rude, but I think she is the exception, not the rule. Each time I have interacted on prior drop offs, the staff was great, helpful, and friendly. The same has been true when I have gone into the shop. So, if you are going to drop off stuff, know that it’s not you, it’s her. You are still doing a good deed and don’t let her demeanor discourage you from doing that. Maybe just imagine her as grumpy cat personified. :)

I have been to this location many times and the managment is cruel to the staff and the staff don’t seem motivated to have good customer service, it’s a shame a company would let management treat employee’s so badly. I’m surprised goodwill is still in business with there high prices. Company’s that claim to be non profit but don’t help our community should be shut down for good. I really feel like the community that surrounds thrift stores who are over priced, should stop donations and giving these people are money for the corporate pockets.

Wtf?!? Seriously? After a very rude experience dropping off goods. Woman wanted to go through every single box and wanted me to sort it for them. It turns out everything metal goes to «the scrap yard». She said most stuff goes in the trash and only the best stuff actually goes to a store. After a quick look around it looked to be true. After I had hauled everything out of my suburban she asked me if I would move the boxes (we’re already to the side next to their scrap metal piles). I said can I have a receipt to which the reply was «that’s all you have to donate? That’s it?» It was a suburban full. I’ll never donate to you again. F#*k you goodwill!

Goodwill thrift stores used to be pretty good I don’t know if you guys have noticed or not but the prices man the prices have gone up they totally took the word thrift out of thrift store everything is damn near priced at retail or higher now I see a lot of the same items at the dollar store for a buck and they have them priced at $ 3 it’s just crazy but this antioch location has got to be the worst seems like management lets employees do what they want like play offensive music really loud over the radio and I’m talking about songs that have f bombs and you name it and this wasn’t the first time I have heard it on many occasions it’s really unacceptable because I bring my small children in here sometimes and I don’t want them to hear that stuff I even have video recorded and saved on my phone to prove it management better crack down on this or I can see a law suit in goodwills future

Parking lot is fairly small, fills up rather quickly.
As you walk in, it smells stale. Almost like walking into your great aunt’s long forgotten closet. Well organized, I can always something in the kitchen area for cheap or reasonable.
Some clothes are overpriced and stained. The top of the racks are a heap of purses and randoms.

They have an ever changing, big selection of gently used books at great prices. Most of the books are in «like new» condition. Deifinitely worth a look on at least a semi-​regular basis to find gems that you may be looking for and want for your home library.

Smells funny inside. Selection of clothes was pretty weak. Also, why doesn’t Goodwill offer gift certificates?!

I frequent this location fairly often. I have no complaints about the organization of everything, it seems fairly neat most of the time.
The employees are usually friendly. Although, my most recent visit, I walked in the door around 7:20pm, the employee announced to me they were closing in 10 minutes… and upon entry to the store, I looked at the store hours that stated they close at 8. I shopped for a few minutes, and it seemed every couple minutes, she kept announcing that they were closing. Even customers that just walked in, technically had 15 – 20 minutes to shop, but the employee told them they had only a few minutes to look around. So, at about 7:45, she asked everyone to bring their purchases to the front. Ok, seriously, there’s still 15 minutes. I thought that was pretty rude. Besides, does the manager know that you are trying to close the store early? Is that even legal?
Another time, I walked in, and two employees were mouthing off about a customer they recently had. Seriously «F-​bombing» all over the place. Now, you don’t have to have worked in customer service before to know that this type of talk isn’t appealing when you have customers around. I was ready to call the manager at that moment. That was ridiculous.
The Pittsburg and Brentwood locations have friendlier employees and they don’t rush you out 30 minutes before closing.
And, FYI there are TWO fitting rooms.

I support local business but I tried to get an appointment for a pick up of some furniture and all I got was full messages. Sad

This is by far, the cleanest and well-​organized Goodwill store I’ve ever been to. I was pleasantly surprised to see the clothes color coordinated by style, which makes it easier for those who are looking for something specific by color and/​or style (how redundant!) I also noticed that this store carries more modern/​up-​to date styles, which is a big plus for me since I’m still in my late teens (I’m not too fond of «vintage» clothing). But what won me over was the shoe rack! I rarely ever find something in my size, more so, in style but I did here. I bought 2 pairs for $ 5 each which was a steal since one of the shoes were brand new.
The (minor) downsides that I can think of is that:
— the parking lot is fairly small and fills up quick.
— their handbags/​wallets are placed on top of the racks, which is difficult for me to reach since I’m 5 feet tall.
— there’s just one fitting room available and I’m pretty sure during peak hours — expect to be in line!
Other than that, I really enjoyed my visit and I plan to come here often.

There are times when I am in the mood to do some heavy duty thriftn’. When I am I make the rounds in some of the local stores. Some stores I have some awesome luck… some I have good luck and somevare a totalhit and miss. This one is a total hit and miss.
The store is not the cleanest (yes, I am aware it’s a thrift store) but I get tired of walking through a parking lot with at least one dirty diaper to greet me as I walk through the parking lot!
Employees are fairly nice, parking can be a bit of a challenge though… fills up quick. Huge store and well lit.
Watch for their sales… can get even better deals!

Still on my quest for that perfect Winter Wonderland gown I was forced to travel far and wide in my pursuit.
My mom told me that this place had a «Wall» of wedding gowns. As she said this she swiped her hand up in the air in an arching motion.
Once I got here I didn’t see a «Wall» of anything except everything being in amazing rainbow color order. Color coded to the T!
This location is also the job training center for the East Bay Goodwill Industries. And apparently organizing and cleanliness is a major focal point in training. This Goodwill is probably the most organized I have ever seen.
Unfortunately they had only one wedding dress that the early 80’s puked up. Complete with pale pink ruffles and roses. Not exactly Winter Wonderland apparel.
My quest continues.
P. S. The mustard yellow paint on the exterior of the building is probably one of the most horrifying exterior colors I have ever seen.