Hampton Inn

This property is a MUST AVOID! I have never been received so poorly from the booking, to the check in, to the stay. Their front staff was so rude! Hilton has always been good to me. However, the staff here was atrocious. They had an attitude immediately and it continued throughout the stay. The maintenance of the hotel is acceptable. The cleaning staff does a good job. The hospitality is a NEGATIVE 5. I was appalled from the initial contact. I blew it off that maybe the front staff was having a bad day. In my three day stay they staff only continued to get more RUDE and offensive. I have never been so mistreated by any of the hotel chains I stay at for business. I travel 45 weeks a year on average and in Tennessee frequently. I will NEVER stay here again. I guarantee the staff at motel 6 is better trained in hospitality than these people. I will bite my tongue on the details of their incompetence and disrespect, however I will say that Hilton corporate needs to get their act together and address the issues here immediately. So disappointing. What a waste of life these people are. Good luck if you choose this hole. Who cares how clean the place is if the staff is a bunch of jerk offs that have ZERO hospitality training or care of repeat business. By the way we had 8 rooms in our group, unbeknownst to the staff, and they were as rude and disrespectful to each and every one of us. We won’t be staying here again. We would all rather drive an hour away to avoid this heap. Get some desk staff that know what customer service is.

Second stay during a business trip. Not to far from Nashville. Clean and a great place for a quick stay. Has a good exercise room and pool. Hot breakfast in the mornings. They had warm cookies when I checked in.

I highly recommend this Hampton Inn! The staff was very friendly and helpful, the room was clean and inviting, and the breakfast was excellent.
Kevin, the general manager, was in the breakfast area the entire time we were eating. He kept everything full and clean, and was asking the guests if they had everything they needed. It was one of the best hotel continental breakfasts I have ever experienced.
The room was beautiful, the bed comfortable, and the thermostat was very responsive when the temperature needed adjusting. Everything was clean and tidy, there were more than enough towels provided (which is always a gamble in hotel rooms).
All the staff was wonderfully inviting and friendly, making sure we had everything we needed. There was a youth hockey team staying at the hotel, and without being asked the checkin clerk changed our room to one that was far away from the team so we would be comfortable and quiet. All the staff went above and beyond. I didn’t meet one staff member who didn’t smile when we passed and say «good morning.»
I highly recommend this Hampton Inn to anyone needing a place to stay in the area.
I’ve stayed at other Hamptons and never had a bad experience… But this was by far the best. Thank you for a great night and morning!

A solid stay for a Hampton Inn. This was oddly the most affordable hotel in the greater Nashville area so booked it. Nashville hotel prices are getting ridiculously high and staying out if center can save you some money.
With this Hampton you know what your getting. A great bed, clean and decent pillows. However, pillows were getting worn out so not a great night sleep. I am not one to complain to try and squeeze out a free stay. But they need and upgrade on the lumpy ones I had.
Breakfast was nothing great. Smaller selection than I have seen at others.

Coming into Nashville without hotel reservations isn’t always a good idea! But found this Hampton Inn at the Hickory Hollow area. Better pricing but may had been due to pool being closed… Fine for us!
Front desk was friendly and easy check in service.
Our room had no view and no tub, just a shower only! Very clean but need to update the night stands to have usb outlets so you can charge your phones next to your bed!
As usual, a very comfortable bed as only Hilton properties promise!
The breakfast buffet seemed not as appetizing as others I have had before. However, many other guests were eating without complaint.

Convenient location right off the Interstate and in an area where there is a bit of shopping and dining nearby. The parking lot tends to fill up during the week in the evenings, but that’s how it goes. Get in early and you’ll be fine.
I skipped the breakfast, pool and workout room. The wifi worked quite well.
Comfortable bed, clean bathroom other than the shower being a little small. In the morning, there was a strong stink of cigarette stink in the bathroom that came in through the exhaust vent from nearby.

I stayed here last night on a business trip. No complaints. Everything went well with check in and the room. AC worked well. Breakfast was good. Good location. I thought my cost was high for this far out of Nashville but I heard that all hotel rates are high this week due to demand. This is a 4 story property.
I wound stay here again.

The Hampton Inn in Antioch, TN is a great place to stay if you are ever visiting Nashville. I was spending a couple days visiting Nashville, and this hotel is conveniently located right off the highway, with easy access, just a few minutes away from the city, but comfortably in an uncluttered suburb.
The hotel itself is in great condition, with free cookies, apples, and coffee all day. The staff was very helpful. The front desk attendant, Simone, was an extremely personable and knowledgeable person to help us check-​in. There was a slight mixup with the reservation, but Simone helped us take care of it with in a few minutes.
The whole staff was great. I got downstairs a little after breakfast had finished being served, but another staff member opened up the kitchen and got me a nice morning snack.
This hotel is extremely clean and feels very safe, with plenty of parking and all the amenities one would hope for during a hotel stay. I visit Nashville often, and this was the best value for lodging, which I will be using again.

Very nice, clean, spacious rooms, computer center, exterior pool, flat screen TV, awesome fitness room, real nice desk person, the whole place looks newer…

We just stayed one night here but were very pleased with our stay. The staff were pleasant, the room was clean and updated, minimal room noise even with a bunch of youth sports teams staying there. It was a reasonable cost for Nashville, much cheaper than downtown.

The staff was pleasant, breakfast was pretty good, and the room was clean. It wasn’t amazing but it accomplished it’s mission. The only reason I’m not giving it five stars was because we had a bad case of bed bugs. I didn’t know it while we were there as the bites don’t flare up until a few days later but sure enough, along they came. It’s a problem that could easily have been overlooked and I’m not overly sensitive but I guarantee if they don’t fix the problem, someone’s gonna throw a fit.

A very good experience. Hampton Inn is pretty consistent– this hotel is no exception. I did experience excellent service at Check-​in and throughout my stay. My room was clean and quiet enough. If you’re a walker or runner, there’s an outstanding Greenbelt about 5 minutes away (Look up Antioch Park on Blue Hole Road). Breakfast was good (one of the main reasons I’m loyal to Hampton Inn). I felt welcome, I felt valued, I would stay here again.

Stayed her overnight traveling back from Orlando. The gentleman working the front desk was very friendly, and even found my Hilton honors account. Our family found the room to be very clean and family friendly. There was a microwave and fridge in the room. There were multiple outlets available to charge our electronics. The bathroom was updated, very clean, and had plenty of towels.
In the morning we enjoyed the complimentary breakfast, that offered a variety of choices. We would definitely stay at this hotel again during our travels!

I stayed at this Hampton recently for work. It was not bad and I would probably stay here again. This was, in my experience, a run of the mill Hampton Inn. When I walked in I was greeted by the person at the front desk. They were booked so I only had rooms available on the first floor. My room was okay. It seemed like an older property which has that older hotel feel. Decent place. Very vanilla. Also, I’m not sure if they had a sundry store.
Not bad. I was not wowed but I would probably stay here again if for business. It gets the job done.
The thing I like best was the price.