I would give this zero stars if it was an option. I finally reached my breaking point the other night and will never return to this location again. Here’s why: For one, the customer service is a joke. No one has ever been friendly. I realize you’re working a fast food job, but slap a smile on and fake it or go to work somewhere else. My biggest reason for hating this place is that they consistently get my order wrong every time I am there. This last time was the worst. I ordered a bacon cheeseburger ½lb burger… they gave me a 1/3lb WITHOUT bacon. I turned around and went back and explained to the manager how they can never seem to get my order right and how frustrating that is and she showed no remorse and didn’t offer to comp anything. All she said was that she told them to put bacon on the burger and that they will remake it. STAYAWAY from this location. They’re incompetent and deserve to be shut down.
Anthony C.
Évaluation du lieu : 4 Memphis, TN
Who knew, Hardees has Mexican food? Purchased a taco salad which is on par with what I’d get at Taco Bell. Tasted a friend of mine’s crispy hot regular fries which were delish as well!
Joy S.
Évaluation du lieu : 1 Antioch, TN
Came to Hardee’s today waited fifteen minutes in car line with only two cars in front of us. We ordered a #3 and a #8 listed on the menu, total was $ 14 and some odd cents. We were not given a receipt nor offered a receipt. Our food order was wrong and when we got Crystal’s attention and told her about the missing food she said«I didn’t take your order». We didn’t get the fries we ordered and we had food in the bag that wasn’t even ours which is why the food was priced more then we thought it should be. Then we were told after waiting now 20 minutes to pull forward and wait as they would have to fry potatoes. By that time we were so frustrated we told them forget it and drove away. The window cashier was so very rude and never once said I’m sorry or even smiled. She looked like she hated being there. So we did not get our full meal. I tell you customer service in restaurants is becoming deplorable and I can say that having worked in restaurants over 20+ years ago when customer service was important because the customer was important.