So this is sadly the third time I have tried to eat at this Dairy Queen, and all three times, they have completely struck out. The first time I ate here, my food was cold, the condiments on my burger were overflowing, and I honestly couldn’t even finish anything I ordered. Thinking I just caught them on a bad day, I went there again several months later for dinner. The fries were UNDERCOOKED to the point that they were nearly raw and cold and the gravy they gave me in the chicken strip basket had barely anything in the container and was watery. At that point, I had resigned myself to the fact that this store just didn’t care about the quality of their food and I would never try to eat there again. Well, today, my fiancé was really craving some chicken strips so we went through the drive thru and I begrudgingly decided to give them one more chance. They were rude from the get go, starting with the fact that they refused to add BBQ sauce to a bacon cheeseburger only 10 minutes after their lunch ended. So I settled for a regular bacon cheeseburger. Then my fiancé went to order his food, including a blizzard. They rudely stated they don’t carry the kind of blizzard he was ordering, then stated the total of $ 6 at the window, which didn’t even include his chicken strip basket and they didn’t give him a chance to order a different blizzard or a drink! My fiancé then asked to speak to the manager and got the name of the manager and the store number to call and file a complaint. She didn’t ask what was wrong, and when he tried to explain it to her, an employee came up and interrupted while he was explaining and tried to put the blame on him. Instead of even trying to correct it, the manager agreed and put the blame on my fiancé. So unless you want nasty, undercooked food and rude customer service, you are better off at the McDonalds across the street.
S I.
Évaluation du lieu : 5 Los Angeles, CA
These guys are so accomodating! I ordered a crazy combo of toppings for my blizzard and they were just as happy to make it for me as I was eating it. My road trips are that much better thanks to these folks.
Patricia G.
Évaluation du lieu : 1 Apache Junction, AZ
If you are looking for slow and rude service this is for you! Don’t add anything that costs you extra because although you’ll pay for it you won’t get it! Complained to the manager the next visit and was told she couldn’t do anything about it. She was defensive and ready to argue with me. Even after she was told I wasn’t asking for anything she was still nasty. Don’t waste your money here! I’d give the place a minus 5 stars if I could!
Brenda C.
Évaluation du lieu : 5 Gilbert, AZ
Gotta try the mud pie blizzard it’s amazing! It’s blend of oreos, cocoa fudge, and coffee syrup is perfect. I’ve also noticed this Dq is a but more generous when it comes to toppings in a blizzard.