Sonora Quest Laboratories

I unfortunately need to do yearly blood work. This is the most convenient Sonora Quest. You may make an appointment, or choose to fly by the seat of your pants and come in appointment free.
Let me first talk about the location. The suite is in a primarily medical complex with an urgent care and Banner Ironwood, among other things. This makes for a convenient location. The parking is ok, but be prepared to be shot by a random rogue sprinkler head at any given time. The waiting room and draw rooms are always clean. The staff is normally very kind. The desk staff is usually a bit more grumpy than the phlebotomists. I suppose it is because they have to deal with snowbirds and impatient people.
With that, I segway into the need to be extremely patient. There are always a hundred million hacking, sneezing oxygen tank-​using Minnesotans waiting here at any given time. I do make online appointments each time, and am always exuberant that I did after 5 minutes of sharing air with the people in there. Sometimes I wait longer than my appointment time, which stinks. I think that they either need more staff, or something with paperwork and administrative functions are not done efficiently. For a two second blood draw, the process seems to take an exorbitant amount of time, leaving the quantity of people in the waiting room seemingly never-​ending.

This place is horrible, been waiting almost 2 hours for a urine test and I told them I really needed to pee and they told me we only have two people working and that I just need to hold it.

Mixed review on this one. First time I went there with my Dad, we didn’t have an appointment and waited an hour and a half. When I finally checked on why it was taking so long (they said it would be at least an hour wait), they had already passed over his name, claiming they called it. I was in the chair closest to the receptionist calling names and I didn’t hear it.
Second time, I set up a profile on line, tried to make an appointment unsuccessfully so we went when there was an opening (according to the appointment schedule). I just sat down and they called his name. It took less than 5 minutes in and out.
So I don’t know what to think. Good luck if you go here.
Over the last few months, my family has had numerous mix ups with this lab and my Dad’s records and need for lab work. It’s the most convenient for him so don’t really want to go somewhere else but something has changed with this lab in the last 1 – 3 years and it’s not for the better!