Massage Envy – Apex Beaver Creek

I’ve been going here for a few years now. And the staff up front is always very nice. And the massage staff is great. From experience my favorite therapist is Karen (hands down)!! She knows what she is doing! Yes, it might be pricy for some and you do have to find your own therapist that is right for you (it took me a couple times). But the overall outcome when you leave you feel like a whole new person. And in the line of work I do, it is much appreciated. Thank you to all for what you do!

My boyfriend and I went for our 3^rd massage today. Previously we had gone to the morrisville location since it’s closer to home. The past 2 massages were ok, not exactly what we were looking for. Today’s experience was great. Therapists Tiffany and Pat did an awesome job. We left feeling relaxed. Money and time well spent. We will return to this location.

I had an awful experience at this Massage Envy. I got a gift card and went to use it for a massage. I told the massage therapist the type of massage I wanted and the areas I need focused on and she did not do any of it. She never explained the areas to be massaged, she started my legs without notice and it was very uncomfortable. When I was leaving the lady at the front desk tried to get me to do a membership, she told me about it and not until the end of our conversation she told me it had to paid in full. That would have been nice to start off with instead of trying to hide it After I told her I did not want the membership she gave me the rudest look and hardly spoke to me while checking out. I emailed the manager about the situation and she emailed me back with a very bland response, pretty much insinuating that she did not care. It was very disappointing. People spend money on places like this to relax and it was the total opposite.

aha u know this is massage envy and it is a big chain massage store. you realized it is so expensive. Thats what i thought

My review is based solely on the therapist I see regularly, Rob Serio. He is a truly talented therapist who has helped me tremendously with several issues I’ve had resulting from sports injuries and strain. The only reason I did not give this place 5 stars is because I often have a difficult time getting appointments when I need them, which is sometimes short notice — Rob is so popular that he’s often booked weeks or even over a month in advance for the times I can get there. I can’t really speak for the other therapists there.

If you want a message that feels like it was given to you by your awkward teenage next door neighbor than i recommend this chain. Don’t forget the used car salesman pitch at the end for you to sign up for monthly bad messages. They act like 49 $ for a message is the biggest deal ever. Well it isn’t. Oh and the message person acts like she was a doctor. I am sorry this is just a bad opinion and a bad message.

If you enjoy having horrible, over-​priced massages and then having a used car salesmen try to pressure-​sell you a membership, this is the place for you! 1^st time massage is $ 49 and after that it’s $ 79 unless you get the $ 40−60/month membership (I don’t recall the exact price), then it’s $ 39 for 1 hour.
Hands down (no pun intended), this was the very worst massage I have ever had. I asked for one type of massage and the therapist told me pretty much that wasn’t what I wanted. I tried to go with the flow (this is supposed to be relaxing, no?) and the result is that I’m in even more pain after the massage than I was in before. I was willing to think that this problem was isolated to this one therapist, but my husband also had a massage and he had the exact same issues — the therapist didn’t listen to him and the massage was extremely bad. And then to top things off, the receptionist tries to pressure-​sell us a membership while we’re checking out.
My recommendation — stay away from this chain and find yourself a nice local therapist to work with.