Most fake people. Do not explain their policy well. I bought treatment for my arms, legs, and Brazilian. I only had 3 or 4 treatments. On my second treatment, they said I had to come back because I had taken an Advil before coming for my headache. and on my 4th treatment, they cancelled it because I had shaved one day before my treatment. So THEY had canceled my 2sessions, but they refused to do the rest of my treatments(7 treatments total) because they said I had missed two of my treatment session which THEY had cancelled and no one had mentioned their policy to me and the secretary was such a b***h and kelpt lying that I have signed these rules before I did my treatment which my practitioner corrected her and said«no they do not sign, it’s just a policy, but they do not sign. If you miss 2 sessions before saying 24hours in advance The system will drop your automatically» This policy makes sense but they have to let you know before you started treatment or at least after the first session that Missed have to let you know. And after three or four sessions of my treatment only 1⁄5 of myair hair is gone.