Xtreme Air

I admit my niece and nephew had fun, but this place desperately needs more staff and some changes to their policies. When we showed up there was a line almost out the door and mass confusion. There was signage stating that waivers needed to be signed before you could buy wristbands. We proceeded to the waiver computers and found 2 of the 4 computers broken causing long lines and rude people oblivious to the lines trying the broken computers and then cutting into line for the working computers.
After the waiver wait we proceeded back to the line that by this time stretched out the door. Again mass chaos! More cash registers than employees caused people to cut the line and stand at an unoccupied register. After realizing their mistake they again would cut the line and stand in front of a working register. The staff seemed overwhelmed and even commented that they didn’t have enough help.
Twenty minutes later, which is an extremely long wait with children who are ready to jump, we were all set to go. We proceeded inside and found a total Lord of the Flies situation.
There was no seating available. Mind you very few people were seated but people «saved» tables by leaving their crates of shoes on them even though there are shelves and lockers for this purpose.
When the kids started jumping they had a lot of fun but I wish that there was more staff working. There was a lot of 17 – 18 year old kids jumping and being reckless on the same trampolines as 5 – 6 year olds. It’s an accident waiting to happen. There are fun side activities to do, but again the high school students were ruining it for the small children. There were not employees at all these activities and the older kids kept cutting the lines. There needs to be staff policing this.
They have a special time for 3 and under, but they need to take it farther. High-​school students (and some college freshman!) should not be allowed in the same areas as kindergarten/​elementary aged children. They need separate times for these age groups. Also more staff!!!

My son and I both liked this place. It’s good for slightly older kids, definitely not for under 3 on regular days. My only gripe would be if the staff kept a better look out for smaller kids. I get it, parents have responsibility, and I am one of the parents that make sure my kid is safe. However, quite large high school kids are often bouncing and flipping as high as they can in the air right beside smaller kids, which they could seriously injure if they landed on them. Staff at times seems to concerned with looking cool than watching out for this.
Suggestion, instead of having 2 dodge ball arenas, why not designate one of those for the bigger kids that want to flip and jump super high as they can? Someone is going to die if the staff isn’t better at monitoring, and I’m betting a good attorney could work around their waver…

It’s a great place for kids to let off steam. You play by the hour so 20 dollars for 120 minutes plus 2 dollars for socks you have to buy theirs. 60 minutes for 12 dollars and you can free fall and rock climb for 2 dollars more.
It is worth it in my opinion to let them play for ages 3 and up.