So disappointed. I dropped off a wedding dress for Dena to hem. Quick turn around– only one week. When I went to pick it up, the hem was so short. My shoes were showing fully in the front and she left no train in the back, which I specially instructed her to leave the train on. She said she would be able to add back length with the extra material she cut off. I picked up the dress a second time and length was added back on, however there is a large line in the back where she added back length. I took it to another tailor and she said there was nothing she could do– and then pointed out a bright blue pen mark at the bottom of the back of my dress. I just hope it’s not too noticeable. Not to mention the first time I went to pick it up, she asked if she could keep my sash. Um, no. Then when I brought the dress back for her to fix, she said she still had the lace, but then couldn’t find it. She mysteriously found an identical piece of lace, but she said it wasn’t from my dress(but tried to be a savior and think she saved the day). Brides stay away!!! Definitely too stressful of an experience and ruined my gown.
Louis L.
Évaluation du lieu : 1 Oakland, CA
Please make sure you get Denas price up front and INWRITING!!! What a complete rip off !!!
Melissa G.
Évaluation du lieu : 5 Aptos, CA
Dena did a great job altering four dresses and a pair of jeans for me. Everything fit perfectly when she was done. Thank you so much Dena, I will be back!
Michelle N.
Évaluation du lieu : 5 Aptos, CA
Over the years I have tried numerous people that do alterations and Dena is the BEST! Everything is always perfect and her finish work is wonderful. I would not hesitate to recommend her to friends. Michelle N.
Jessica T.
Évaluation du lieu : 1 Santa Cruz, CA
After leaving some things with Dena, I was surprised to have them returned to me all chewed up and sewn together sloppily. Apparently, she had a rodent infestation and the mice ate some of my items!!! When she called to tell me they were ready(after about a month) she didn’t even mention it! I had to ask HER what the heck happened!!!