Tod C Anderson, DDS

I have been going to Dr. Postle –Dr. Anderson’s predecessor_​since 1979. I was a bit worried when Dr. Postle announced his retirement, as he had been great. Happily, I am also very pleased with Dr. Anderson. I am also very confident in the whole staff too.

I broke a tooth and Dr. Anderson came to my rescue. On a Sunday. When the office was closed and he should have spending time with his family. It was a front tooth so I looked like a bit of a freak, but he was there for me and fixed it. Quickly and efficiently, but he explained everything. I have a phobia about dentists but felt very comfortable and relaxed in his chair. I have been searching for a dentist for a long time and finally found someone I trust that can take care of me. And his office staff is wonderful!

I have been going here since I was a child, and it has changed hands a couple times through the years. I have continued to go here because this office is fantastic! They are always so nice and friendly. They remember everything I tell them about what is going on in my life each visit (that’s 6 months in between each visit!) and seem genuinely invested in what is going on with me outside of my dental needs. They have never pushed any services on me and instead have gone the extra mile to make sure that I am able to pay for the necessities and working out payment plans when needed.
Dr. Anderson may not spend the majority of your cleaning visit with you but that is because he has a highly capable staff working for him and he knows what he is doing. He determined that one of my molars could be saved by a root canal while another «specialist» said it needed to be pulled. I have recently inquired about doing Invisalign one day and they answered my questions without making me feel any pressure what so ever to get them.
I truly cannot say enough good things about every person that works in this office, from the hygienists to the front desk to the billing to Dr. Anderson. I always recommend this office to my friends and every one of them has had a great experience. In fact, many have come to Dr. Anderson because they were having such terrible experiences at their own dentist.

Their billing practices seemed underhanded and tricky. I do not appreciate being told my insurance will reimburse me, and then finding that I paid twice what I would be reimbursed for. A 1-​minute fluoride foam treatment for my kids should not cost $ 40.00 for each of them (reimbursed at $ 20.00 for each of them). Seriously, isn’t $ 20.00 enough? Greedy, and not up front about it… we will be going somewhere else.
I appreciate that the office and dentist offered to make this right with a refund, but it shouldn’t have happened in the first place. Billing should be totally up front, and I should not have been given the impression that I’d be reimbursed when they knew they charged twice what the insurance would pay.

I moved to Santa Cruz 3 years ago and needed a dentist for my husband and I. I had been having issues with an implanted retainer and some movement of my teeth. Instead of recommending expensive braces, he suggested I try a short trial of Invisalign which worked perfectly at minimal cost. Dr. Anderson and his staff have been wonderful! They have worked with my busy schedule and even watched my daughter once during a whitening as my sitter fell through. I have been to a lot of dentists and Dr. Anderson has an excellent bedside manner. He is also technically precise, efficient and gentle at the same time.
If you need a new dentist, I recommend Dr. Anderson whole-​heartedly!

Dr. Tod and his staff are accommodating and skillful. I wouldn’t hesitate to recommend. He took over for Dr. Postle — that’s how long I’ve been going.

I’ve been coming to this office for years now, since back when it was Dr. Gill and Dr. Postle. I was nervous, just like everyone else, when the ownership changed. However, I’m pleased to say that the new owners have kept up the high standards of quality and service that Dr. Postle and Dr. Gill left behind.
In 2009 I made the decision to get braces. This was right around the time that the ownership changed. I went to two other dental offices to consult with orthodontists about my teeth. One of them (who shall remain nameless) recommended that I wear braces for two and a half years, which was going to cost $ 6,000. He also told me that I had an «extreme overbite» which Invisalign would not be able to fix. In my entire life, nobody had ever told me about this overbite that I apparently had! I felt like I was being taken advantage of and went over to Dr. Anderson’s, since I knew their office now offered orthodontic services.
I’m SO GLAD I didn’t listen to that first orthodontist!!! Dr. Anderson explained the different options I had (Invisalign vs. old school braces), and recommended only a year of the Invisalign. He assured me that this would fix the few crooked teeth I had, and was confident that a year was all I needed. In not a year, but only 10 months, my teeth were perfectly straight! I went once a month for those 10 months to get my new Invisalign sets as my teeth changed over time, and every time I went in was a good experience (as enjoyable as a dentists office can be). The office staff, most of who stayed after Dr. Gill and Dr. Postle left, was always friendly and chatty. I hate doctors who seem rushed and are constantly hopping from one room to the next, making you feel unimportant. Dr. Anderson was never that way! He always sat down patiently and answered all the questions I had, and gave me all the time I needed.
I still choose to come here every 6 months for my cleaning. Also, if anyone is considering orthodontics, I’d say come to this place! Don’t let some other office rip you off like I almost did. These guys will be honest about what you really need. I highly recommend them :)

I too am a lifer from Dr. Postle. I scheduled an appointment and was told over the phone that dr Postle is no longer in practice, but come on in to see Dr. Anderson. My experience really wasn’t as horrible as the other reviews on here, but I must say that Dr. Anderson is really not very personable. I came in for a routine cleaning, which the hygienist did, and then Dr. Anderson peeked in my mouth fr less than two minutes. I told him that I knew I was overdue for a cleaning, and that I REALLY wanted (really came in just for) a referral to a good periodontist, because of my recessive gums. His response was «well, come on back for some fillings and we’ll see if we can’t get you that referral.» Really? So in essence (what I absorbed from this, was) come on back and give me some more cash and maybe I can refer you to someone, AFTER THAT. This really turned me off of ever returning to him. Anyone have a good referral for a new dentist for me? I’m still looking. So in terms of being a patient of Dr. Anderson’s: «another one bites the dust». Oh and also, I can’t find it in my ledger, but I remember this «routine cleaning» being RIDICULOUSLY over prices and my mom’s shock when I told her how much I had paid (considering what we were used to with Dr. Postle.) It was at least triple fold. And lastly, I want to disagree with the person who said «people are much more likely to write a bad review.» I make it a point to write reviews for my positive experiences.

Dr. Anderson took over from Dr. Postle, our family had been patients of Dr Postle for over 20 years, and loved him! Once Anderson came in things changed. He tried to sell us deep cleaning, orthodontic, and other money earning schemes! The last straw was when he sent out letter saying he would no longer except our insurance, then tried to explain that it was no big deal we just had to pay a little more and fill out a few forms! We have had it, I guess he doesn’t need the work because we went somewhere else! He lacked the personal touch that makes you feel welcome, or appreciated, we felt like last weeks papers that went out with the recycling!

I had a bad experience with this dentist and DO NOT recommend him. He charged me a lot, did very little, in my opinion didn’t finish up well, and my teeth hurt for months where they had not hurt when I initially went to him. BOOOOO!

I had 2 other dentist in the San Jose area before moving to Aptos. I have seen Dr. Anderson twice now and am impressed. I am always on edge while evaluating a new dentist. His great staff and easy going approachable personality was comforting. I was easily able relax while he was working on me (and the massaging dental chairs didn’t hurt either).
My second visit included some work which was quickly and easily completed without any pain or bleeding.
I’m looking forward to (well not really, hate going to any dentist) using his services in the future.

I originally wrote a highly negative review after a bad experience at Dr. Anderson’s practice. After I posted my review on Unilocal,Dr. Anderson made contact with me and we engaged in some private discourse over Unilocal.Pursuant to this discourse, I am updating my earlier review of Dr. Tod Anderson. I have two primary reasons:
First, statistically speaking, people are MUCH more likely to report a bad experience than a good one — which can result in unfair stacking of the cards for service providers. In this information age, however, it’s hard for the medical community to respond due to HIPAA and federal privacy legislation… The truth is – none of us are perfect, everyone makes mistakes — we all have bad days — sometimes people just don’t get along — and it takes humility to try to make things right.
Second, after our online dialog, Dr. Anderson did apologize for my experience and as a courtesy, issued a substantial refund for the service in question. I believe this was the right thing to do and I very much appreciated his effort to rectify a bad situation.
As I stated in my initial review that his staff is really terrific. They are kind, professional, welcoming and well trained — having been in practice for many years. I never waited more than five minutes to get in for a visit and my encounters with them have never left room for criticism. While I did not return to Dr. Anderson after this experience, and would not recommend Dr. Anderson after this experience, I do believe he is interested in building a successful practice and realizes the importance of good communication and customer satisfaction. He also has a very nice staff.
In the interest of peace and fairness, I did feel it would be fair to update my review and raise my rating to honor Dr. Tod’s heartfelt efforts in making things right. Thank you, Dr. Anderson.

There is no doubt that all the amenities in this office are impressive. Unfortunately, what I want to walk away with is good dental service. I recently had a crown prep on a misshapen tooth — no pain, no hot/​cold sensitivity — just discomfort from trapped food after eating. I have had 12 crowns, an implant and a bridge… not unaccustomed to dental work of this nature.
Dr. Anderson did a crown prep and put on the temporary and all seemed fine until the anesthesia began to wear off. The pain was extreme — radiating up past my ear and down my neck. It took Tylenol and Advil and ice packs to relieve it. Although better the next day, there was always a constant ache, if not shooting and radiating pain. I called his office a few times during business hours when I could talk, but never got through to a person. My job does not allow for personal calls while working and their limited hours made calling before or after work difficult.
I returned last Friday to the office for installation of the permanent crown. I called twice in the AM to bring them up to date on the pain issue before I got there, but once again, no one answered.
When I was in the chair, I explained to the assistant what my experience had been, requested to not be numbed as I didn’t want the permanent installed in the event a root canal would be necessary. She was very attentive and relayed all that I had said to the DDS. When he entered, I gave him a brief summary of this unusual result of a crown prep. He informed me that ‘he had done a perfectly sound crown prep’. I told him we would see. He put a topical anesthesia jell on the remaining tooth, which hurt alot but assured me that the cement for the permanent crown also had a soothing effect. When he put on the permanent crown, it hurt like h***. I immediately told him to take it off. He was obviously angry and told me, «I have to step back». When he returned he explained he was not accustomed to people questioning his work. I told him I was unaccustomed to pain in the dentist chair. He continued to defend his work and I pretty much said his work spoke for itself. He then reset the temporary crown as I told him I would be going to an endodontist for evaluation for a root canal. (Which I did yesterday and a root canal is scheduled for next week as the depth of the crown prep left no barrier or buffer for the root.)
The following day, I received a letter basically ‘firing’ me as his patient. Unfortunately for him, I am taking my husband and daughter with me. Too bad… some other dentist will be doing the 6 veneers that my husband had planned to do next month.
All Dr Anderson cares about is his delusional sense of perfection and how much money he can make off his patients. He never once asked about my pain or discomfort… all he did was try and convince me he had done a great job. Stay away from all the gimmicks and gadgets that make your body comfortable, because your teeth will suffer… and so will you. I am not the first… and won’t be the last of the patients of the previous dentist whose heart, wisdom, experience and skill kept us at this office. I do disagree with a previous post. Other than unavailable by phone, his staff has always been stellar… very considerate and professional. Going the extra mile to help with appointments, billing and referrals. Anderson should learn from them.
October 20, 2012 Update in reference to the comment from Todd Anderson: Once again you discount my discomfort and pain and refuse to own your unwillingness to accommodate the needs of your patient. Yes, I loved Dr. Postle but both my husband, daughter and I accepted the change and continued patronize your practice. You have only yourself to blame for losing 3 members of our family. Your blatant discounting of all dissatisfied patients who have posted here further reveals your inability to accept the fact that you have room for improvement in patient care and dentistry.

I have to say Lisa, the hygienist, is wonderful. However, the office staff is horrible! They are snotty, sassy and uncooperative. Once I went to get my cleaning and Dr Anderson wasn’t even there, so I was not examined by the dentist. No apology. Another time my 16 year old called to reschedule his appt and they wouldn’t do it. Then they canceled our 19 year olds appt, without telling us, AFTER we received a postcard reminder. Our son didn’t find out it has been canceled until he showed up at 8am. I called to find out why and they lady who answered the phone was rude, beyond belief. Dr. Anderson took over this office site from the dentist I had been seeing since I was 6 years old. I stayed only for that reason. Now, I intend to find a new dentist office with customer service skills and a polite staff. I DO NOT recommend.