Dong L. Chang, MD

I have been seeing Connie Chang for laser hair removal. She is very professional and caring, Dr. Dong Chang came to check the laser to ensure the dose was correct before she started the treatment, I feel safe and been well taken care of. I have full confidence in the service the office provided.

I called today to make an appt wirh Dr. Dong. I hear from many many people extremely highly recommend his Son. Unfortunately the Son doesn’t accept my Insurance.
So I call and tell the Receptionist what my Insurance is, she says they don’t accept Covered California… What does that have to do with me? She shouldn’t assume. Lots of Business could be lost to this. Well that’s too bad for someone who has CC BUT I do NOT. I tell her I’ve had my Insurance for YEAR’S, way before Obama was even a Democratic Nominee Hopeful. She asks for my Group # and Says in FACT that IS CC. I hang up and immediately call my Insurance who in FACT says there is no way I have CC and that unless your Group # ends in 4 you’re not under CC so home girl was wrong. So I call back and speak to a Guy Rick or Ray? Love him! Made an appt and I ask how old is Dong and specifically how is his English? I have had many horror stories dealing and going to older Asian Doctors like atrocious experiences. Suffice to say I will be going to someone else but Ray/​Rick couldn’t be any nicer!!! Also, if multiple people have the same complaints with staff why has no one done anything. I understand the Son Carl is a rockstar but still. Get good front staff.

The doctor’s office staff here is incompetent and unknowledgeable when it comes to administrative work. They do not know when they are supposed to apply for insurance referrals and cannot keep track of patient files, not that they mind because they continue to pad up their checkbooks with my useless repeated visits to see the nurse practitioner (not even Dr. Chang himself) for less than five minutes.

I did not do my research before going in to see Dr. Dong Chang…
MY EXPERIENCE _​— — - — — – — —- — — — — — — — — — — — - — - — —- —- — — - — — — - — - — - –
Receptionists, not warm or welcoming.
The wait felt like 1.5 hours in the waiting room, 1 more hour in the doctor’s room.
When Dr. Dong Chang came in, he did not do any dermatology work. Did not provide me with any information about my skin type or diagnosis. Asked me what happened and began to write prescriptions for medicine that, through my research, was much too strong.
Minocycline (100mg) — a tetracycline antibiotic oral pill that treats infections, however may cause staining of teeth and skin
Prednisone (20mg) — a very strong oral pill that works by decreasing your immune system to decrease inflammation –_​-​. This medicine is typically prescribed for CANCER and SKIN DISEASE. I did not have skin disease, simply acne…
Sulfacet — Sulfur 10 Face Wash 5% — May cause burning, rash, hives…
Clindamycin 1% lotion — i decided to not use any of it at this point and didn’t check throughly. but its a sort of corticosteroid lotion. Hormones.
Then he said, if it gets worse come back to see me. Hell yeah its gonna get worse if I put all this shit on my face bruh !!!
INSTEAD OF OVER-​The-​COUNTER Drugs — — — - — - — - — - — - — - — — — — - — - — - — -
Anyway, I decided to not use any of it and instead use some natural remedies that I had lying around the house.
1. Organic Raw 100% Pure Honey — apply topically and leave on for at least 10 minutes. Has anti-​bacterial and moisturizing effects
2. Green Tea Face Wash — Seep like you would if you drink it… cool it. then just splash on face. Or you can wet the tea bag, cool it and rub it on your face. The caffeine has a skin tightening effect, and also reduces redness. Also effective for eye bags
3. Tea Tree Oil 100% Pure — drop on Q tip or cotton ball and apply ONLY to pimple. Used as Acne Treatment.
4. Coconut Oil — I’ve heard mixed reviews with this one so I didn’t use it everyday. Apply it as a moisturizer.
Get Plenty of rest
Drink Lots of Water
Use Humidifier (Ideal Humidity 40−50%) if heater is on, or you feel dry, dry throat, dry skin.
Change pillow case every few days
BAM 7 days later, Pimples shrunk/​went away.

Not even deserve a star. When I have my procedure done, I was told that it’s a cosmetic so insurance won’t cover it, so I paid cash. However, I also request them to try to claim insurance and see if they will pay. My insurance paid partials, and now this office is asking me to pay the remaining balance that my insurance didn’t pay for. They are actually got paid twice

I went to see Dr Dong L Chang today. This is my second visit to him, both visits were positive. He is a very nice person. He is a great doctor with a great sense of humor. He diagnosed me right away and took care of my ailment. The entire office is very clean and sanitary. The receptionist was pleasant and so was the nursing staff. Dr Chang clearly knows what he is doing. If I need a dermatologist in the future I will return to him as a I really trust him. Thank you Dr Chang.

Staff in the front are rather hostile. I was not greeted nor acknowledged upon entering which is strange considering that I would be paying $ 120 for this visit with the «discount» they claim to give. I waited well over 30 minutes after my appointment time to see Dr. Dong Chang who did not seem very compassionate. His tone seemed as if he was mad. As I was waiting in one of the rooms, I could not help but overhear Dr. Dong screaming at someone on the phone– I LITERALLY COULD NOT HELP IT HE WAS PRETTY LOUD. Then he ended with «I cannot talk to you» which seems rather rude and that was a weird first impression he gave me. The actual consultation with Dr. Dong took about a grand total of 5 minutes where he basically told me not to eat sweets and nuts. Also, acne is caused by hormones or something. Basically, he told me everything I already knew. He prescribed 3 medications and when i asked him how much it would cost he said it would be a couple hundred dollars and loudly said that he could not control the prices. Ummm ok. His attitude overall was not very nice and he only responded when I asked him questions. So yeahh I paid $ 120 for about 5 minutes of his time!

Expect to wait more than an hour after ur appt time. It’s sooo bad and nobody cares about the time u wait.

Very bad service from dr dong Chang. There was a misunderstanding about what I wanted to get done. Instead of trying to fix my problem he just stood there and yelled at me saying I should know how his business works. So my copay was to be yelled at about his practice. He is rude and extremely unprofessional. And as seems to be a common thread he also told me if I don’t like it I can leave. I’m sorry I don’t work in his field to know all the process. At least I got my copay back. After reading several of the other reviews it’s the best thing he did for me. I will never go back or recommend a doctor with a Napoleon complex.

Unsanitary, very poor customer service, Dr. dong is extremely unsanitary during the visit he not only scratches his head over and over again and his nose, immediately after trys to touch my daughters face .
When I mentioned to him about sanitation his deminor became angry and upset and suggested if we did not like it to not come back.

Not a good dermatologist at all. I was referred by my primary doctor to do a biospy. While I was there during my first visit, I asked Dong Chang about my face which I have several black dots on my left side and my face not smooth with little tiny pimples. He said he could give me something for that, so I scheduled another appointment for next visit because he didn’t prescribe me anything for my face. i figured one item per visit as most doctors would say that to their patients. I paid another $ 25 for next visit thinking he would prescribe me something. He said those black dots won’t come off unless I get laser treatment and those tiny lumps are not pimples. He said I have this type of skin condtiion which he couldn’t even prononce the name so he had to write it in a piece of paper to show me. His handwriting was so bad I couldn’t even read it. I asked this dermatologist Dong Chang how come he told me last time he could prescibe me something for my face. He just said I will need laser treatment to burn off the black dots. He also said he could prescible me acne crème to try if it work or not. I felt like I wasted $ 25 for the co-​payment.

I’ve been seeing Dr. Dong Chang for the past 2 months or so. I found him through a referral from my primary care doctor. Here’s my review.
I won’t go into specifics with my medical problem; let’s just say that it’s more than just cosmetic, and that doctors of various specialties in the past few years have given me the runaround. Dr. Chang pretty much figured it out within a few minutes. He’s been very helpful and straightforward in his answers.
I can see why some patients have their reservations over some of the nursing staff, particularly the older nurses. They can come across as a bit crude sometimes, but I’ve witnessed worse in other places so it doesn’t phase me.
I have used them with both Blue Shield and Assurant Health. My initial visit they did charge me the cash rate (I believe it was $ 120), but that may have been an issue with my BS insurance (pun intended?). Currently with Assurant Health, I pay the specialist rate of $ 65 per visit.
I do not believe they take walk-​ins, but have not had any problems scheduling an appointment.
Looking through medical facilities reviews can be tough, as people are more judgmental when it comes to their well-​being/​payment. From my experience, this doctor’s office is certainly not the worst nor the best, but has a competent doctor that thus far is treating me without the runaround.

If you want an aggressive treatment with fuss, Dr. Dong is the best. He work’s faster than he talks. If you want someone who meticulous and explains in depth what you are going to get yourself into, schedule an appointment with his son Dr. Carl. Dr. Dong has many year’s experience so he’s very good at determining what kind of skin problem you have. Treatment plan may not be what you expect, but it work’s. May be a little pricey, but you pay for the expertise. Which is reliable experience.

Dr. Chang is the only dermatologist I go to & my mom & I have been his client for over a decade.
This is probably the only doctor’s office I don’t dread going to.
He’s a very smart man, don’t be fooled by the looks for this cute little old Chinese man… he’s HILARIOUS and very blunt. He’s no afraid to tell you if you did something stupid, like removing a mole without his approval O_​_​_​o I got an earful the other day… but I am grateful that he really does care.
DON’T EVER RETIRE DR CHANG!!!
The other doctors, Chang’s son & Dr Kang are just as great.
His office staff is alright, sometimes they’re rude and sometimes they’re nice.

Dr. Chang is your typical Asian doctor. Nothing special. Upon entrance, you’ll notice his modernized office with seating spread out. Magazine, informational brochures, and a before/​after binder of various dermatological procedures to keep you occupied. However, his staff does not greet you upon entrance. As stated before, Dr. Chang’s is a bit old school with the treatment of acne and/​or scars. My acne has gotten better after seeing Dr. Chang. Would see another dermatologist if given another chance.

Like most of other reviewers’ saying, Doctor Chang is not patient and a little bit old school, conservative.
the office outside guarden was so nice! And also when I entered the office, it’s clean and nice. Everything seemed good before I saw Doctor Chang.
The nurse took me into a room, and she asked why I come visit. I said a lot and she took notes. I also filled the forms with all I concerned. OK, by later Doctor Chang didn’t see these notes.
I waited for almost 1 hour to see Doctor Chang, but the consultation with him was only 5 mins long.
He told me to do this, do that, blahblahblah before he saw my skin. I believed his old eyes couldn’t really see my skin in 1 meter’s far. In the final minute, he finally wanted to see my skin. He didn’t wash his hands, and didn’t wear gloves, but he touched me!!! errh, everything on him was so different from the clean office environment. His treatment was to do nothing, just to wait self recovery. I thought this was old school. He acted like he’s a big boss and professional doctor, he asked 2 nurses for assisting, taking notes about what he’s talking. We didn’t do anything, so why he needed 2 nurses to take notes? And the worst thing was when we went out of the room, he and the nurses didn’t give me the copy of the notes. After this 5 mins’ consultation, he rushed out of the room and disappeared in the lounge. The nurses also disappeared, and didn’t do any follow-​up stuff, left me with «???». The reception called me out and aked me to pay $ 125! My skin was fine, but I wanted it to be perfect. That I went visit a dermalogist is to ask how to take care my skin, and whether the med spa and skin care store’s treatment was right for my need. But he always stopped my talking, my asking. I didn’t really get the answer to my concerned about in this visit. My $ 125 IS PAY FOR WHAT?!

Dr Dong Dong Chang & his staffs r great. But his approach to my acne scar is a bit old school, almost laughable.
He told me to sit around and wait for the nature to take it’s course. The marks and SCARS will be gone eventually. I am using Proactiv Dark spot treatment, the marks lighten up a bit after 3 weeks. Thought Dr. Dong Dong will have something stronger. WRONG.
Then I asked for his fraxel laser machine. The look on his face reminds me of someone with a toothache. He started complaining how expensive the machine cost him. (He bitches so much I started to get a tightness behind my left eye.)
I have oozing blisters on my face due to allergy, I took my last prednisone pill before braving out of the house to see Dong Dong. I took a picture on my iphone to show him a before picture. He made a «eew» noise but yet he didn’t offer me any allergy test nor give me a refill on prednisone.
Since I sensed that Dong Dong is fucking me around, I teased him saying did he forced his son to become a «GOOD» dermatologist like him. I think I really pushed his wrong button, he looks very very unhappy.
Grandpa did give me something to take home as souvenir. (I am not seeing him again. R u kidding me?)
1. A makeup to cover my marks and scars.
(I told him I can’t wear make up during allergy season)
2. A lotion to kill acne which I have none.
(I am going to use it to clean between my toes)
3. A retinoid for wrinkle which I have none.
(Who still use cream? Just zap it. So old school.)
May be he was just staring at my boobs and not really using his brain.

Waste of time and money.
Came in for a check up and removal of my mole. Waited FOREVER because the lady at the front desk couldn’t figure out whether my health insurance covered the visit, even though I had given her the info at the time I called to make the appt, which was a week in advance. Obviously she didn’t do her job, but I was the one to suffer the long wait.
Finally after she figured it out she gestured me to a room where I waited even longer.
Finally Dr. Dong Chang came in, looked at my face, drew some circles on my face without telling me first, said, «ok, you can do nothing (oh, really?), or you can laser them, but it might leave scars.» then walked out of the room. Upon his return 20 minutes later, I tried asking questions, but only got smart ass remarks in response. Whatever!
Bad service, terrible advice (or a lack thereof), waste of time!

I been seeing Dr. Chang for as long as I can remember. Seriously! When I was young tiny little child, I was pretty much allergic or too sensitive to almost everything. No joke.
I would see Dr. Chang every other month for follow ups, refill on crème or taking medications if things gotten worst. It is safe to say, that Dr. Chang has always been there for not only me but my family as well. Everyone else at home who has a bit of a skin issues would come see him.
Recently I have been seeing him for my acne issues. I don’t know why, towards the end of last year, my skins been acting up. Fortunately, Dr. Chang was there to help resolve the issue. My skin has improved. Thanks Dr. Chang! :)

I have been seeing this doctor on and off for the past 8 years.
At first he seemed okay, but he seemed negligent. He has the attitude of «i’m a doctor, you’re not. you don’t know anything so shut up». He prescribed accutane to me, and I was aware of how serious a medication this is so I asked him a few questions about it and he was VERY irritated and eventually refused to answer any questions. Not what I would expect from a good doctor.
On my next visit, he was supposed to prescribe some cream for scars and he forgot to include it with my regular prescription. When I returned to him, he became VERY angry and started yelling at me and calling his nurse stupid. Pretty much a tantrum you would expect from a child. He blamed the pharmacy i went to, and asked what ethnicity the pharmacist was because apparently that is relevant to the level of competence she must have had.
Sure enough, I have changed dermatologists even though this office is so close to my house.