Eshom James L MD

The Best… the bomb. Been our family Doc forever, when he started as a wee lad MD.
A Doctor who really cares and gives time to his patients!!!

So dissappointed in the staff and Doctor if the staff is in fact being truthful. I got bloodwork done 10 months ago. They sent me a postcard telling me the results were normal only after I called and requested my results a month later. I figure sometimes no news is good news, but I did not feel 100% so I needed to hear it. After receiving a simple post card stating «normal» I decided to be proactive and request the actual lab report in two separate occassions to finally get a copy. I have not been feeling well at all, had other tests done allergy tests, MRI. All of this to find out once I finally got my bloodwork that all symptoms could be explained with the not so normal bloodwork and I could have been working on correcting the issue had they called me to let me know that the results were not normal.
The office manager just informed me that if they sent me that postcard it meant that the doctor reviewed it and it was normal this explanation came after she said she personally reviews the results herself to make sure patients do not need a follow up appointment, but she is «not a doctor and cannot determine what is normal» not legally at least. I am not sure which is it — or who dropped the ball but instead of being apolegetic, she was rude, condescening, and contradicted herself in this long drawn out unnecessary explanation.
I will not go back even after this has been my primary care office for 10 years. Doctor Eshom and the female PA and back office girls were great — the front office staff needs to learn humanize patients. We are all human and make mistakes but you can have a bedside manner or just work on your customer service skills and help a patient/​client instead of acting like it is their fault.
I am glad I requested a copy of my labwork and doubled checked it myself, apparently I will not need medication if I can take preventive measure, because my labwork was NOT normal. The lab bolds and indicates all abnormalities, and you do not need to be a doctor to read it and interpret this yourself.
I guess if you don’t need medication there is no reason for preventive care. Let you walk around thinking everything is «normal»

Displease with Dr. Eshom and his staff. Dr. Will let you leave the office after being diagnosed with an illness without any advice on what to do. Staff is rude and condescending.

Oh my. I finally met my dream primary care office. Today was my first visit with nurse practitioner Mindy Troop NP. I have admit I am not one see PA or NP ever. I am never gonna leave Mindy. She is so on top of things. Very thorough. Excellent bedside manner. I had traumatic accident and due insurance had switch doctors. My appt too major of time as I was new patient plus dealing w bad accident. Susie her back office medical assistant was super nice helpful friendly and welcoming as well. Front desk girl nice n friendly too. Only the check out girl was not my idea of someone I would want working for me not overly friendly not smiling and comes across bit rude.
I would Definately highly recommend office.

UGH! That nurse practitioner and one of the ladies that answers the phone. OUT PLEASE.

horibble, horrble, horrible, Dr. Why he decided to become a doctor is beyone me. He doesnt make eye contact you. he doesnt listen when you talk, and hes so quick to get you out of the office. Oh ad dont bother to get our results he’ll never call you youll just receive a very short impersonal post card in the mail. I cant believe i wasnt any money at this doctors office, I would not recommend ANYONE to go there,

The service was good and staff was friendly. So why the 2 stars. Well first off I went to have some blood work done and they will not give you results over the phone good or bad. So you have pay another co-​pay to come In and here everything is fine. Second I choose Dr Eshom a male doctor to be my physician Not his nurse practitioner or physicians assistant, and that’s who I ever see. I had to have a very uncomfortable conversation with the physicians assistant that I would of much rather had with the doctor. Also I just canceled an appointment because I made the appointment to see Dr Eshom and again the wanted me to meet with the nurse practitioner.

Esmeralda Y. is a NUT!
Dr. Eshom is a great doctor and always covers all my concerns.

I see so many great reviews, yet Dr. Eshom and his staff have been a complete disappointment. When it comes to paperwork aka: Insurance information they only have one person in the billing department. I saw Dr. Eshom 3 times in one week. I came in all 3 times with fever over 104.0. I had a feeling I had a UTI. During the first visit Dr. Eshom assured me it was a flu that was going around. 2^nd time I stopped a nurse in the hallway and asked her if I could submit a urine sample before seeing the Doctor. That same day I saw Dr. Eshom, he once again said it was a flu. I had to go home and self medicate. Honestly I still had a fever of over 104. I came back in the 3^rd time. Dr. Eshom was going to dismiss it once again as the common flu yet I asked him to see my lab work. Behold I had a UTI. I obviously was upset. He said to speak to the front office to refund my Copay for the past 2 visits. Keep in mind my copay is $ 30 dollars a visit (since he did nothing at all to help out with my situation) His billing dept. called me/​hung up on me and I gave up on recovering my copays. 9 months later… Today I go in for an ear infection with lots of pain. I am told his billing dept. said not to see me because I have an outstanding debt. In front of Dr. Eshom I was upset and still he would not see me. Dr. Eshom would rather loose a patient over $ 50 dollars. The front office could not explain why I had a debt. Instead they referred me to the ER. I am the kind of person that avoids doctors for common cold, In this situation I was feeling really bad. I rarely go to Dr. Eshom yet on other occasions I have only gone for a Physical = meaning he gives me paper work to go to a lab. He does not even go over the results. Just prints it out and expect you to call back with any questions. I dont know what kind of Technology the previous review is referring to. A patient is only in his office for a minute. Anything further than that he sends you to an outside source.
I am not a Nut. I am only sharring my experience. I expect more from a doctor and office. As a matter of fact his billing department called me once againg once I faxed in my copies of EOB stating that I had paid all my copays. The lady apologized so many time. She explained how she must of done something wrong and was going to give me a refund. I refused the refund and explained to her how Dr. Eshom has lost me as a patient. Please Ana P. for the benefit of future patients. Give us a detailed explenation of one of your great experiences.

Great knowledgeable doctor that uses technology to make visits efficient. Spends time with you and makes sure to cover all concerns. Great office.