Arcata Photo Studios

HORRIBLE EXPERIENCE!
I will NEVER go to Arcata Photo ever again! The owner Terrence is a nice person but his conscientiousness is non-​existent. I needed portraits of myself by a certain deadline for a job application and he never came through with them and the worst part is that he is such a pain in the ass to get a hold of. Almost never answers his phone and never replies to e-​mails when I wanted to know where my photos were. I even went down to the studio several times, knocked on the door and no answer. Now I just want a refund because I have no use for the photos and he is taking forever to give me that. I should’ve waited for the photos to come to me and then paid instead of doing it in advance because I’m starting to think this is a shady business where they take your money and run because its been about two weeks now and still no photos or refund.
Very unacceptable, and I have no idea how this guy is still in business.
NEVER EVER GO TO ARCATA PHOTO FOR ANYTHING! This is not how you have repeat customers and this is definitely NOT how you run a business!
PLEASE LISTEN TO ME AND DON’T GO HERE!

Terrence took my wedding photos and my little sister’s senior portraits. He did stunning work on both. He’s great to work with and the results are beautiful.

Terrence McNally is a highly skilled photographer! He knows how to capture beauty, energy and feeling in his photographs whether he’s working with individuals, groups or community events. He’s timely and trustworthy and we will hire him again.

Terrance is a decent photographer who does well with composition and not-​so-​well with people. He missed several important timelines and was hard to communicate with.

Terrence is a photo artist. He can even make engineers look like rock stars. He is funny and personable. Great photos and easy to work with.