If I could give this subway 0 stars, I would. The only reason I’m not overcome with guilt of misleading people with the extra star is because once in a while, once you suffer through the ordering experience, the food is somewhat tasty. Sometimes. I am surprised to see more reviewers didn’t comment specifically on the chain smoking, smug, openly mocking rude sandwich maker that seems to always be the only employee. A few did, but not all. This man COMPLETELY ruins the subway experience. He laughs at you the whole time you order, moves so slow, doesn’t respond when spoken to, and gives the most disturbing looks. I do not understand how he keeps his job, unless he’s also the owner, and in that case I don’t understand how he runs the business. Go to the wawa up the street if you need a fresh hoagie.
Khanh V.
Évaluation du lieu : 3 Philadelphia, PA
I stopped by here for a quick bite and got a cold cut combo on Italian herb and cheese bread toasted with cheese. It tastes the same as other subway locations. The service was slow but the people were ok. Location is clean and organized.
Harry E.
Évaluation du lieu : 2 Philadelphia, PA
Listen, I understand that this location has its ups and downs… mostly downs but I will go easy on them. First off, subway needs to rename FebuANY to Febu-MOST because not all of their subs are 5 $ footlongs. Ham 5 $ Turkey 5 $ Turkey and Ham well that will be $ 7.50 What? we aren’t talking double meat here people. This obviously isn’t this subways fault but it upsets me none the less. The owner could have tried a little more to keep his eyes off my girl, but why should I care? His wife standing right next to him didn’t seem too. Also — going into the cookie box without a glove for your own personal snack was a bad idea. I have been here several times and have always had sub par service but seeing as they are looking to hire more people clearly they are doing enough business. This place could focus on a few small issues to really turn this establishment into a 4 – 5 star subway, but sadly I am not sure that the want or the will is present. I give them one extra star for making a tasty sandwich.
Cypress P.
Évaluation du lieu : 1 Philadelphia, PA
I’m really not sure why I keep going back here-maybe because it’s the only subway I know of between City Ave and Wayne, but I should stop. The customer service is worse each time I go back. The woman who works there is incredibly slow and the younger man is slow & rude. I’m not sure why making a sandwich for me is such a burden for someone who works in a sandwich store. But maybe it’s because I’m interrupting his chainsmoking. This morning the man decided that he should take his time to finish preparing his coffee before he got around to making my sandwich. And apparently he isn’t clear on the fact that you should wash your hands before you prepare food– gloves or not! Even though it was only about 9:30am when I went there, they were somehow already out of some ingredients. Dont go.
Lily S.
Évaluation du lieu : 1 Pittsburgh, PA
If I could give this place 0 stars I would. I have never experienced such rude and beligerent customer service in my life. I understand working at Subway may not have been this man’s dream job, but when a customer is polite and trying to make your life easier it is absolutely unacceptable to treat them like garbage. I went in to this Subway at 5:00pm on a Monday after work to grab a quick sub for dinner because of a hectic schedule. There were two other customers in front of me, one of whom the man working openly mocked. When it came to my term, he began making a sub I DIDNOT order, and became very angry when I tried to explain I had said italian BREAD not an italian sub. Okay, that I could deal with, but that’s not even the beginning of this ordeal of rudeness. The entire time I was telling him what veggie, etc. I would liek on my sub, he kept looking at me as if he really wished I’d drop dead on the spot. He gave me FOUR pieces of turkey for a footlong sub. Four. I’ve been to places that put that many on a 6 inch. Next came four tomatoes. Four cucumbers. Four green pepper slices. But I did not complain. I figured he’d had a long day dealing with Mainliners. As he was wrapping up my sub, I told him I had also grabbed a water(which I had been drinking the entire time, so I wanted to make sure he knew I hadn’t brought it in with me). He glared at me, then sneered and said«Won’t you just wait a minute.» I’m sorry, I wasn’t telling you to ring it up on the spot, I was trying to make sure you didn’t miss the water bottle. This delightful visit ended with the clerk(Desai according to my receipt) actually THROWING my receipt at me and walking away. I’m sorry, but this place needs new management. Especially in this economy, there is no room for this kind of treatment of customers. I’m sure there’s a 16 year-old kid that would do a 20x better job than this middle aged man. AVOIDAVOIDAVOID
P L.
Évaluation du lieu : 2 Ardmore, PA
I really am not sure how Subway maintains restaurants in the Philadelphia area when there are so many good hoagie places out there. Everyone knows what a Subway sandwich tastes like — meh.
Goretti C.
Évaluation du lieu : 1 Los Angeles, CA
Customer service was non-existent. The manager charged me the price for a more expensive 6inch and did not give me a receipt, I had to ask for it. I ordered a veggie patty and he charged me for a philly cheesesteak. I did not say anything to him because it was a fifty cent difference, but overcharging customers is barbaric. I know it was on purpose because the female employee started saying something in a foreign language and the cashier shushed her immediately. They charged the next customer for a philly cheesesteak too; she had ordered the buffalo chicken. I also ordered two cookies, and while I was too busy checking over my receipt I noticed when I sat down that they did not ask me what kind of cookies I wanted and simply gave me two chocolate chip cookies. There were only two customers including me in the restaurant and it was filthy. After we ordered, both employees sat down at a table and began chatting while there was food and debris all over the restaurant — floor and tables. There were no condiments or napkins available, and the employee had a bad attitude when I asked for some napkins. They used one serving of meat for a footlong when it should have been two. This is my second and last time here. CHECKYOURRECEIPTBEFOREYOULEAVE if you decide to go to this place.
J C.
Évaluation du lieu : 4 Havertown, PA
Another Saturday afternoon in the books, and I can honestly say it ended up satisfactory, primarily because of the meatball sub I received. It was pleasant to rub elbows with of the local college co-eds as well. When i was young and was at Muhlenberg U. we didn’t have talent like that. Anyhow, I am getting side tracked. Pretty great feature about this place, it has a great self-serve soda and condiment area. I left with over 14 straws, Was pleasantly surprised to see both RC Cola and Birchbeer as soda options. I panicked and got Sprite. Sandwich was really good, 2nd best meatball sub I have had since I saw the Toomey debate. Out by Willow Grove I saw a Toomey debate, and by pure luck, a top notch subway close by. Funny thing about that night was I lost my belt again. So, overall, good times.
Jackie D.
Évaluation du lieu : 4 Ardmore, PA
Don’t listen to the other review! They are totally WRONG! I was pleasantly surprised with the service at this Subway. It looks like it’s owned by an Indian family, and they were so sweet! Made good small talk and said that they look forward to seeing me in the future. My sandwich was good too! No complaints. The only reason I didn’t give it five stars is because they didn’t have banana peppers today.
Jenn H. H.
Évaluation du lieu : 1 Philadelphia, PA
I avoided this subway in all my time in ardmore… but I had a crazy hankering for a $ 5 foot long that would not go away. I should have avoided. The portions were paltry, the veggie fixins looked not fresh, and the lady who made my sandwich was just unfriendly. I’d never had such a sad and thin unstuffed foot long ever. And it tasted sad too. Avoid like the plague!