Chili’s

We had the absolute worst service on a Sunday night. The restaurant was slow, not many patrons and we were seated in an area with a waitress who forgot our food, forgot different parts of our order and acted like we were a burden. She was nowhere to be found for a good majority of our meal. As we left the restaurant, we found her hanging out with her co-​workers in the bar area. We are sad as this is not a true representation of Chili’s. It is unfortunate that this location has this issue.

I don’t understand what’s up with all the negative reviews. My husband and I came here tonight for a dinner and we ordered the tripple dipper and chicken fajitas. The food was so delicious. Best part of our experience was our server, Joe! He is the best server we have ever had! Joe was very attentive and had just a great and positive attitude. He gave us updates on our order and was always around to check on us. Thank you Joe and the chef for making our Saturday date night amazing! We are definitely returning very soon for some more delicious food.

Service Jose, was meh… Server never came back to refresh drinks until we were done eating. The ribs were lukewarm, actually looked and tasted like they had been warmed up. Not fresh. This is the second time I have had their ribs. The first time they were very dry. Horrible. $ 47.45 dinner that was no better than going to a fast food joint at twice the price. I don’t know if we’ll come back. This visit was just not something I’d come back for. What’s going on Chili’s? This is a Saturday evening diner 3÷19÷2016.

Have been coming here for years. Had been disappointing of late. Happy to say it has changed for the better. Had the fried asparagus as an appetizer, and the ribs for dinner. Big turnaround. Excellent food and service. Will definitely be back.

I’m a fan of their desserts. The service was quick and the waiter came to my table immediately. I love how I can just pay on their tablets and leave. It’s like they are replacing their waiters with a computer. I’ve ordered the «skillet choc chip cookie» on several occasions and it is consistently good. The cookie is warm and delicious and you have to eat the ice cream fast otherwise the cookie will melt it! No joke.
I’ve never ordered food, but I highly recommend the dessert. 4 stars because it’s slightly expensive for one scoop of ice cream on a cookie ($ 6 without tax and tip).

Cajun chicken pasta is my all time favorite. Their garlic bread is delish. And all their desserts. But watch for the corn bread. It has a horrible after taste and ruins your appetite.

Seriously what was I thinking to plan this place for dinner! The menu is full of bloat! Nothing feels worth the value here! The tacos barely had any meat, were hard instead of soft! The veggie Mexican salad was a rice bowl with scanty beans and lettuce! Not going here again! The sever was pleasant, that’s the only good thing.

Loved our waiter, Jimbo. He was the most excellent server we’ve ever had and me and my boyfriend left extremely pleased and happy to end our night with him. Not only did he make our day and get a wonderful tip, he knew how confused I was over one dish or the other so he came out with a surprise dish to what he thought id like best. Very personable man. Would go back just to request him.

This has to be one of the better chilies I have been to. The service is always good and there tends to be no problems. They have a huge selection of food. Some of their food isn’t the best but other stuff is really good. Their wings are good and they have good onion rings. They recently got one of those huge soda machines so they have just about every flavor of soda out there.

Huh. I used to really like this place but over the years i have seen a downward trend in quality ingredients. Overall, the food is now sub par for my palate. My last visit i ordered a bacon cheeseburger. I think the southwest smokehouse or something like that. The bacon used to be nice thick cut and now its a sliver. The meat also changed and seems lower in quality. The fries were a bit mushy and not very spiced.
Its old too. Kind of a tired run down been there forever experience. Staff were ok.

Good service.
Slow kitchen.
Entrees are good, but small.
Queso tastes like chili, salsa is also not good.

Typically I like Chili’s, but dinner here on Saturday night ⁷⁄₁₈ was on the substandard side of typical. I dig the menu, environment, and usually the service is hunky-​dory, so this trip hasn’t completely soiled my opinion of the restaurant chain.
Our waiter Jose seemed like a nice guy, but he was either new or just having an off-​day. For whatever reason, he couldn’t understand half of what I said (although my date confirmed that I wasn’t mumbling or speaking in tongues). Upon discovering that they don’t carry sweet tea, just flavored teas, I asked instead for a diet Coke. A few minutes later he comes back with a blackberry tea. He apologized for the misunderstanding and brought me out my beloved d-​cola, but still had trouble comprehending what I was saying when placing my food order. He took several passes to confirm how I wanted my steak cooked and what sides I wanted, but he eventually did get it right.
However, it wasn’t Jose’s fault that they overcooked my 6oz sirloin (requested medium, received a well-​done hockey puck). I’m far too lenient of an eater to say something and send it back to the kitchen, and I was also famished, so whatever. The cup of chili to start with was fine, as were the corn on the cob and the loaded mashed potatoes, which came in a humongous portion.
Being able to pay your bill via the remote swipe machine – which doubles as an entertainment module with games, news, and other e-​crap – is a slick feature that I’ve utilized several times in the past…
…until I broke it bahaha. Okay, I didn’t really «break» anything, but when the receipt prints out after running your credit card, you have to ‘pull up’ to tear off your copy. Maybe I got a little overzealous with the pulling, but the ENTIRE paper roll came flying out faster than you can say ‘baby back ribs’. It made for a hilarious sight that sent my date and I into fits of laughter. On my way out the door, I alerted the host who humorously told me «oh don’t sweat it man, I f*cking hate those things, I’m glad you broke it». Three days later and I’m still chuckling about the incident.
Once again, this excursion to Chili’s was a total anomaly. If I visit Chili’s 50 times, I have a good or great experience 49 of those times. This was just that 1 oddball occasion.

If I could write this review and give it zero stars I would. This is the second time I’ve had to go and my food was cold. The first time I went was in the summer of 2014, I found a bug in my container made me sick to my stomach. I went again which I shouldnt have, but I was craving it. I placed a order to go I get back with my food and it looks as though they reheated everything. I wondered why this place is always empty and I see why, food is horrible and their customer service suck.

A group of 4 of us went to this Chillies near 6 o clock because we wanted to try their deserts. We only ordered desert and nothing else. We had the molten hot lava cake and the chocolate chip cookie with ice cream skillet. The service was quick during a rush and the waiter was nice Over a good experience.

Service was slow, food was mediocre at best. The only good part was the berry margarita but it had waaaay too much ice.

No stars, worst service we have ever had. Took forever for everything and when it did come it wasn’t right. I would not come back to this location and we like Chillis. Never have we had service this bad. Place is dirty and so was our silverware.

Food was great. Appetizers were all good, at least the three I had were. We were seated right away, even on a Saturday night. Waitress was friendly and efficient. The only problem I had was that the menu was dirty, some kind of oil or water. The menu was also very large and slightly confusing to didn’t have much of an order. It was still a good experience and We will be returning

Well Chili’s, you may have seen the last of me after today’s visit.
I have never been a big fan of Chili’s, but as a quick convenient place it works in a pinch.
We arrived for lunch well before it was even remotely crowded and were seated quickly and greeted even more quickly by a very friendly waitress.
That’s pretty much where the good stuff ends. The food was served sort of luke warm but with inconsistencies in how it was cooked,(some rubbery spots and some much more well done spots on chicken) which leads me to believe the rumors I have heard over the years that Chili’s food is all prepared ahead of time and just microwaved to warm it up. Blech. If it had tasted good that may have been forgiven, but it was just not even sub-​par. Drinks weren’t refilled until we were done with the meal, even though when the food was brought out we were told refills were on the way. Understandable if the place had been packed, but there were only a handful of customers.
I guess I remember now why I hadn’t been to a Chili’s in quite a long time. Too many other options for a much better quick lunch.

Good ol’ Chili’s bar & grill. My friend & I came here starving & felt like we could take on half the menu but we decided to settle on two items.
We started off with a couple of drinks & ordered some appetizers as well. One of my favorite appetizers that Chili’s has is the Triple Platter. You get your choice of three appetizers & sauces. For our appetizers we chose the boneless buffalo wings, the potato skins & the southwest egg rolls. The southwest egg rolls are especially awesome. They bring sauces out for each appetizer & when you try the sauces with the southwest egg rolls it is even more awesome.
We also ordered a burger. We were pretty full from the appetizers because it was equivalent to a meal for two people. My friend & I expected this however so we only ordered one burger to share. The burger came out & it was also pretty large. I usually don’t order burgers but this burger was not bad at all.
The food here was good & the server was nice. The one thing I did not like though was that the place was very cold. I would eat here again though for lunch or dinner.

Let’s be real: Chili’s is freakishly consistent and good. I am going to emphasize the good. My fiancé and I have randomely and unintentionally ordered the 2 for $ 20, which is just delightful.
More than arbitrary discounts, the service is so good. This Chili’s in particular is always busy for several reasons. I have a very sneaking suspicion that the management team here is excellent because everyone who works here looks happy and well-​purposed.
I recommend this location definitely and without reservation. I could eat pounds and pounds of those hot, light tortilla chips. ;)