Craft Fancy

Wow this place is awesome. I love the people and the atmosphere. Brian was a bunch of help today. He was very knowledgeable and awesome. And if he didn’t know something, he didn’t hesitate to ask another coworker for assertion or the correct answer if he didn’t know or wasn’t completely sure. Very nice guy.
Most definitely will be returning. They have tons of things I want. :-)

We drove from the city to come to this store. To our surprise is was awesome! They have about the same prices as online stores. They have some really nice paper and Brian is amazing with customer service. He told us about expos and how they work.
Definitely will come here again and again. Nice store and nice people!

Great classes by nationally known instructors. Considering the number of craft stores which have gone out of business, it is great to support a small business. The store is very well organized. The store provided snacks and coffee, and took orders for food so that people could work on their projects in between classes.

Yes, Craft Fancy carries really nice paper and other supplies for scrapbooking and card making. You will find things there that are not available at the big box stores. The samples of finished cards displayed around the store are very cute. But, if you are looking for a place with good customer service, you won’t find it here. At first, you will be lulled into a false sense of caring. Stay away from the Garage Sale. It seems like a great way to get rid of things that you don’t want anymore and purchase other things at great prices. But there is no supervision of the people as they set up their items and no one knows if you are taking something that does not belong to you. You pay a nominal fee to participate in the garage sale and after it is over your «payment» is in the form of a gift card to be used in the store to purchase more supplies or towards the classes. A substantial number of my items had not been sold, but also did not get returned to me. They were «missing» which either means stolen or the employees did not ring the items properly. Well, «that is the chance you take.» Trying to use some of the credit I did receive, I signed up for a class over the phone and said that I wanted to use my «credit «to pay for the class. When I showed up for the class, I quickly told the person at the register that I was there for the class and headed for the classroom. Only then, did it become apparent that the person I had talked to on the phone did not inform the instructor that I had registered. She turned me away and said that she did not have supplies for me to participate. I had driven 30 min. to get to the class and had left a message on their answering machine about my intentions. To make matters worse, the only other person signed up for the class never showed! Does not seem like a good way to treat a customer. Now I have learned that «rewards» that I had on account from last year expired and will not be refunded. Well, needless to say, Craft Fancy has seen the last of me. This is the third and final time I will be treated so poorly as a customer and I urge all of you Craft Fancy fans to pay attention to you credits, rewards, and don’t assume anything.

What a great store for both scrappers and stampers alike. Well organized by topic and cross organized by paper company. Carol was super helpful and had instant knowledge of where items were located. Once I told her about my project, she made some suggestions and i saved money. The gals in the class that was going on were having a great time! Check out the calendar of events as it offers a variety… card making, stamping and scrapbook options. Lots of easy to finish samples on display, too!