Digicam Digital Camera Repair

Stay Away! Will Not Be Happy! Rip Off!!!
Terrible customer service. Unknowledgeable of any camera outside of Canon. Unable to fix my Canon camera still charged me assessment and service fee.

Brought my camera in to repair the button that allows one to focus on photograph subjects. $ 5 analysis fee, non-​refundable. That was fine w/​me. They called 2 days later and said that parts & repairs would cost $ 150 (half the price of my camera!!). For reparing a button? I thought that was a little steep however, I was on a deadline & I just wanted the job done ASAP so I said ok. As a credit to them, they had the camera ready for pick up as promised (2 weeks). Started using the camera. 2 months later, the button was not working again. I figured I’d buy a new camera instead of having it repaired again.

Based on the other revies I decided this place to get my Sony NEX-​3 looked at due to a memory card slot problem I was having, HUGE MISTAKE !
The Business also goes by LG or Just L Electronics, written on their front window and minivan. Its a very small space, with its counter two steps as soon as you walk in the door. Most of the shop is filled with older small appliances that appear to have been there for a long time and various old cameras in the counters.
Lets start off with the little positive there is… customer service from the young man who also answers the phone and ok customer service from the older woman who works the counter. The older man that actually does the repair seems to just keep to himself. He seems to run the show. He doesnt speak any English, nor do you to fix a camera, but you do to communicate with the customers. Just know that he sais something to the staff, who in turn translates it to you.
That being said… I would never go here again. I was charged $ 5 just to look at the camera. Thats ok I guess since it does take a time, but there are other places that dont charge a dime, anyway. So I paid that and was told they would call me. I let them know that time was a huge factor as I had a wedding and a vacation in 3days and they said ok. Being that Im not from the area I stayed in the neighboorhood, did some shopping and did get a call back. The young man said the memory card slot needed to be replaced and the part would cost $ 60 but the laybor would be $ 120. I told him i would have to think about it and would call him back in 10 minutes. He said to hold on and the older guy said something and the young man said that they can now do it for $ 160. I said I would stop by. I decided not to do the repair just then and to check out some other places and prices first. The young man said they have the best prices around. Well I intended to find out. The very first place I called was not too far. It was MYK Camcorder Repair. The guy was really nice and said he could take a look at the camera for free and try to fix the slot first then if not replace it. That the part was a $ 27 part and that he would charge $ 134 but he might not be able to meet my time constraint. Because time was a factor I decided to see if Digicam /​LG /​L Electronics could match the price. I called in and the young man answered the phone and i asked him if they would, he said he would ask, and then got back and said sorry but no. He was very professional and polite. I made the decision to still get it fixed there and pay the extra cash since I wanted it fixed. So I went back and I said ok wewill just have to do it. The older woman was filling out the paperwork and the old guy inthe back looked up at me and nodded, and he said to the older lady and the lady said, he said he wont fix it, do dont want to now. I looked up him and he just yelled something to the lady and went back to talking to another guy who was delivering something. I simply took my camera and left.
It was a blessing in disguise since I took the camera to MKE and not only did they get it back to me in time but fixed it without having to replace any parts at all. There seems to be just one guy working there and he did a great job with my camera.
Digicam /​LG /​L Electronics is a horrible business where the boss seems to exploits its customers and replaces parts that do not need to be replaced to charge you extra
Im always skeptical of revies that give alternative businesses but in my vase i got receiptefor both. Since The first place did get $ 5. Dont make the same mistake I did… look at the reviews onyahoo, i made the mistake of not doing that and paid the price and wasted my time.
DONT GO HERE !

I took my Canon Rebel XSi there last year. I was not sure if it made sense to repair or if it was time to buy a new camera, so I asked for an estimate. The owners looked friendly enough and I was inspired by the good reviews on Unilocal.
The estimate took them just 1 day and they told me that the shutter needed replacement. It would cost me over $ 150 and it was supposed to take a week. I called them in a week asking if my camera has already been repaired and they told me to wait for another week. I called them again in a week and they told me to wait some more. Then they called me back by the end of the third week to tell me that they had replaced the shutter, but the camera still did not work, so now it turned out that the shutter curtain also needed replacement. Their supplier did not have it in stock and I would need to wait for God knows how much time until they would bring it over here from Japan. That would make it a total of about $ 250 and over a month (or maybe more) of waiting. I could buy a new body of the same camera for $ 360 and I really needed a new camera every day. I used my camera every day, and that much waiting would not work for me. I called them to ask to return my camera since their original evaluation was wrong. Had I known that it would take over $ 250 and potentially 1.5 months, I would not have asked them to repair it in the first place. They said that I would have to pay for the shutter. I wanted to fight them legally, but I did not have a written proof of their expertise, so I would not be able to prove anything. While I was signing the papers to get my still broken camera back, the owners kept talking to each other in a language I did not understand, and they sounded very angry — apparently they were angry at me, so I’m glad I did not understand it. I don’t know how well, how cheap or how fast they repair point and shoot cameras — hopefully they do a better job than with DSLRs. But one thing for sure — I will never bring my camera there again.
I ended up getting a new camera. Thank you Canon loyalty program.
If you are still going to go there, don’t forget to request a written expertise conclusion to avoid the unpleasant «surprises» like the one I had.

I drove 30 minutes to these guys after their awesome reviews on Unilocal!I dropped my Nikon CoolPix and was in desperate need of a quick repair. Since all previous Unilocalers said it took a week, I figured this was the place to go as I have a newborn whose moments I did NOT want to miss. Well I dropped off the camera, and they said they would call with a quote. They never called. 10 days later, I called them. They quoted me more than half the purchase price of the camera. And guess how long it would take? 1 more week. I think that is their standard quote. Well a week went by and AGAIN no call from them. I called back, and they said they were still waiting on parts, and it would take ANOTHER week! So, yes, they had my camera for 17 days without doing anything, and said they needed another 7 days. I finally cancelled the repair, drove my 30 minutes back to retrieve my broken camera, still paid $ 5 for the estimate, and ended up having to buy a new camera pronto. I’m pretty upset I went 17 days without pics of my new guy and still wound up buying a new camera anyway. If you have a simple repair or have unlimited waiting time, this may be the place for you. But if you need your fix in under a month, be cautious with these folks. And follow up as they do not.

I took my Canon camera in for repairs of the lens. on 10÷18÷10 and didn’t get it back until 12÷1÷10. I called three times and was always told that the part was on order. I have gotten shipments from India faster. Six weeks to repair a camera is unacceptable.

I had a dirty, dirty body and lens. Feeling hesitant to go somewhere I had never heard of, I first called Wolf Camera to find out how long it would take to have my camera body cleaned. 2 weeks. TWO?!
So, I called Digicam. 1 day. They told me, if I could bring it in early enough they would turn it around that day. That’s worth a handful of stars right there.
So, the nice Korean gentleman examines my camera and lens, mumbles a bit (to which the equally-​as-​cheerful) lady translated and tells me what the reviewer from 2008 said — it would cost $ 60 to clean the body and $ 10 to clean the lens.
I don’t know if that’s affordable but it saved me the trouble.
When I came to pick it back up it was ready to go. The man was there and came out and explained what he did and what the issues were.
Like another reviewer said, it’s chalked full of manual cameras and lenses from «back in the day.»
At first glance you’re not sure what to think but go in. They’re very friendly and seemingly affordable. It’s a great family-​run (or so it seems) business who are happy to meet you and truly love working on cameras.

My friend found this place through a recommendation from Wolf Camera — apparently, this is where they send their camera repairs.
After getting my camera fixed there, I can see why. I had dropped my camera & cracked the LCD screen. I had looked up repair info online, and found out I could buy the LCD from Canon for $ 50 but would be charged a $ 150 flat fee for fixing the camera. Not including the fact that I would have to mail it in, etc. etc. ABT charges $ 75 just for the consultation! Most places quoted around that price range, but «would depend on when I brought it in».
Digicam, unlike other places, does free consultations on your camera repair. Meaning, bring it in, get an invoice, and they will call you in 24 hours with a price quote. They will not pressure you at all. Super friendly. When I spoke to the woman (the couple is Korean, btw) she told me that the LCD was $ 50 and service would be $ 40. She even offered to take $ 10 off, so the total cost was $ 80! Awesome. Better than buying a new pocket cam for $ 200.
It took a week to fix the camera, and a week it took. My camera is back to working condition. She told me that I was missing a screw on the bottom of the camera as well, but they replaced it, no charge.
Great service, friendly owners, reasonable cost? Digicam, you now have a customer for life.
On a sidenote, the store is packed with cameras, and the display is filled with old-​fashioned non-​digital cameras & lenses. (Remember those?) I don’t know if they’re for sale, but they’re fun to look at while waiting.

I called Digicam and it seemed like a very unusual situation, but we decided to go in and see for ourselves.
I had my camera repaired last friday.
When we entered we were greeted by a cute japanese couple. The man who runs the shop told me that he would be able to clean my camera’s sensor and the lens and exterior and inner walls. All for just 60 Dollars. One thing I really like is the intimate customer relationship.
If you want camera repair that is run of the mill send it in wait 6 – 8 weeks, and a very detatched customer relationship, go to another corporate store. If you are looking for 24 hour turn around in most cases, along with very intimate customer relationship, then Digicam is there for you!
They even repair old cameras with new parts, and also repair camcorders.
I recommend them to EVERYONE!