LabCorp

This is the absolute worst Labcorp location I’ve ever been to! The two men there today were rude and had no customer service skills whatsoever. A man called asking for directions and after they hung up with him they proceeded to laugh and make fun of him loud enough for the waiting room to hear. The lab tech also said loud enough for the waiting room to hear, «Oh Hashimotos». I guess he was looking at my lab request. Thanks for announcing that to the public.
When I confronted the man behind the counter for his inappropriate behavior he had no remorse. I asked for a comment card since their comment card box was empty and he informed me they were out so «you’ll have to call my boss» was his recommendation.

I wished I checked the review before I came here. The staff are rude and unprofessional. They are 10 times worse than DMV so you get the picture.
Be prepared to wait for hours if you come here.

What lazy and rude people! Unbelievable. I came in with lab requisition and «lazy and lazier» at the front desk didn’t even want to look at that, just told me «we have not received any payment, call tomorrow». Of course not only they do not answer the phone, but they also do not return your voice messages! Lady at the front desk called me «honey» all the time! Hmm. interesting! I am professional and not at all used to being called «honey» especially not in healthcare setting. These people should be replaced by some new techs and phlebotomists. Plenty of phlebotomy schools around so whoever is owner/​manager should start some hiring process! I have called HealthOne and told them about the situation and was told that with that lab requisition I can go to any lab corp and have the test done. I did not believe it after South Wilke Road dungeon experience, but went to Rand Road location and was done in less than 5 minutes!

This place is horrible, i would prefer to drive half an hour more instead of coming this crazy place. I had to wait almost two hours for just the blood drawn!!! It is horrible there were other people who were also waiting for almost two hours, I don’t know the person who was working was really slow and was alone

I wouldn’t come here if you paid me. I moved to town 3 days ago and my 1 year old son came down with pink eye. This office was referred by our insurance, so we scheduled an appointment. We showed up for our appointment 30 minutes early to do paper work, and sat in a lobby with nothing but screaming children and plastic chairs for an hour. During the first hour another family stormed out saying this isn’t the first time they had to wait this long. After that they called us up saying that there are 4 more appointments before ours so it would be at least another hour wait. At this point I have left and would rather find an urgent care than this joke of a medical office. NEVER GO HERE

Very rude staff (especially the male nurse). I seriously felt as if I was at the DMV. I had a 3 pm appointment and was called out for being 3 minutes late. Only to sit and wait for 60 mins even with an appointment. Office area is run down. Smoke alarm was covered in tape (how is that not a fire hazard?). And these people are drawing my blood? I am sure other Labcorp offices are much better managed (Labcorp management — are you reading these messages? 100% negative site reviews sure would trigger changes at most companies) so seek out another location.

I wish you could give a place no stars!!! The worst LabCorp experience I’ve ever had. Grossly understaffed with incredibly slow individuals working. Save yourself the time and aggravation by going somewhere else!

Could they be any slower. I was here at 8:08 it is now 8:43 and they are on their second patient. This is just a facility for blood testing. Come on. If you are supposed to open at 8 then be open and ready for business at 8. I would go to the location off of Rand before coming back here. Shockingly slow.

One of the rudest person we have met ever. The lady behind the counter is unfriendly, rude and doesn’t know how to behave with patients. NEVER GO THERE EVER.

Very few things in this world are as awkward, uncomfortable, embarrassing and humbling as trying to pee into a little plastic cup. I’m somewhat convinced these lab tests are designed more to see how much BS you’ll go through for a job than trying to figure out whether or not you’ve been toking up. In fact, you’ll almost wish you had some mellowing agents in your system because it’s freaky and stressful.
The building is outdated but there’s plenty of parking. The elevators seem safe-​ish and the actual LabCorp office has definitely seen better days. The waiting area is nothing special aside from the multiple signs all over that tell you what you can’t do — specific hours for drug testing, no kids left alone, no camera phones, no guns.
Two surly women worked the desk and basically pointed and barked orders the entire time. «Sign here! I need your ID! Sit down and wait!»
It was pretty much the same process when my turn came. «Come with me! Shut the door behind you! Put your keys in here! Take your jacket off! Rinse your hands… NO SOAP!» Sweet baby Jesus, I hope I never get sent to prison. I wouldn’t last.
For a pre-​employment drug screen you’re expected to leave all your belongings in a locker, rinse your hands without soap, take a sterile tube, go into a bathroom that doesn’t lock, pee into said cup (more than a certain amount but less than another certain amount), dry cup off and then hand it off to the employee. You’re not allowed to flush until they inspect the bathroom and you can’t wash your hands. You have to go back into the exam room and wash up there. It’s tedious and nerve-​rattling. There you initial the label on your sample and sign a bunch of paperwork.
I made an appointment, so I was in and out quickly and couldn’t have left in any more of a hurry. The place was just so off-​putting and the lab ladies were so frigid.
The drug screen bathroom was super janky, with handwritten DO NOT FLUSH labels barely hanging onto the lever, duct tape over the faucet and cardboard taped to the trash and sink so you can’t use it. It’s understandable but looks trashy and not at all clean.
I recommend going to the Schaumburg location, if possible. I recall the woman working there being somewhat cold as well, but that was three years ago. Things may have changed. I do remember it being a much cleaner experience.

Skanky & shady, but the people were nice.
I had the feeling like I just didn’t want to touch anything… I just wanted to get in and get out and be on my way. Luckily I went when it was not busy, and the staff was very kind and helpful. It does seem kind of sketchy, and unclean, just dingy and odd, I am really glad I did not have to do any bloodwork…
yeesh…
Made small talk with the nurse, she was kind, which I wonder if she isn’t there often or the people going here are rude to her first, but I had no unpleasantries with anyone… just the facility is so… off-​putting. I do hope I don’t have to go back, I am glad they are not my regular physican’s office… I think they just do drug testing for jobs or something, so maybe they get a lot of shady, questionable people through it’s doors, I don’t exactly know. The elevator ride up with random strangers was uncomfortable, not because it’s an awkward elevator, but because of the certain… clientele who seem to go here?
They do employment drug testing odd hours, not the whole time they are open, but only from 9a-​11am, and then again from 2p-​4p. You do not need an appointment, you can just walk-​in, but I suggest calling ahead of time just to see how busy they are.
I’m glad it’s over…
There is lots of room for improvement here, let’s put it that way.
It’s done, I don’t want to go back, but the people were nice… so make of it what you will.

I highly recommend avoiding this facility. I went there for a blood test and immediately noticed the waiting room was unclean, unkept and felt very dingy.
That issue was far surpassed by the rude, grouchy, and far less than caring woman who was there to take my blood. I asked her a couple questions and she was as rude and unaccomodating as a person could be. So much in fact that I literally walked out and refused to allow her to draw my blood.
Shame on the upper management for not spotting the physical and human resource issues at this location and working to amend them.

I’ve never met a person more unfriendly then the grouchy old woman behind the counter at this place! DO NOT GO HERE NO MATTER WHAT!!! Head out to the location in Glenview where you’ll actually be treated with respect.

Rudest people that I’ve EVER dealt with in my life! Too bad there isn’t a location in Rockford and I had to travel here with my daughter!