Wheeling Auto Center

I normally wait til after the service is completed, but i spoke with someone on the phone today about coming in to get my car checked out either today or after the weekend. The customer service over the phone was excellent. Courteous, professional, and related well.
I look forward to updating the review soon!

Brought car in for a going over prior to a long trip. Had an appointment and they were waiting for me. Prompt service, had work to do so Wi-​Fi and comfortable waiting room was very appreciated. Never had anything but great experiences at WAC. Thanks staff!

I was working out of town and my breaks were giving out. Turns out I had a leak in my rear brake line. They got me in early and I picked it up after a few hours. The leak was fixed but my pedal was very spongy and didn’t have good breaking power. I called (Tim) and he said to bring it back in first thing in the morning. They looked it over again and found that I had air in my front brake lines. They got it out and re-​bleed all the lines. My cars brakes have more stopping power and more firm break pedal than I have ever had in my car. These guys and girls were super friendly and were willing to get my car in and out and fix anything related to their job at no additional cost. Tim was super nice and their lobby is very nice and comfortable. Their bathrooms were the nicest I have seen in any auto center, ever! Highly recommended.

I brought my Honda here to get the timing belt changed. Tim and his team did a good job making me feel comfortable to shop around to find the best deal. In the end I chose them to do the work. They did a good job and stand behind their work. Overall, a good experience.

I would like to thank Brian, Dave and Tim for the amazing job they did on replacing my daughter’s engine on her 2002 Nissan Altima. They were so professional and dealt with an unusual situation in a most professional manner and the car came back like new! And, while they had the car, they gave me a loaner which made my life a lot easier! Kuddos to you guys!!!

First of all, a big thank you for fixing my sons car, a Volvo S60. I would like to start this review with a big thumbs down to Fields Volvo, and I will explain why. His car would start hard, it would crank and crank, and then fire up. I took it to Fields Volvo and they diagnosed it as a bad alternator, and they wanted 1200 for it. Being a car guy, I figured I would just put one in myself. Bought one on ebay for 140, but before I could get it in the car finally refused to start. It was like minus 5 degrees, and I really did not want to start messing with it. So I called Wheeling Auto Center and spoke with Dave. He arranged for a tow and his diagnosis was nothing short of amazing. It was not the alternator at all.
Turns out that it was the starter. Now, one would ask themselves. Its cranks, so the starter must be good., right? Now this is where they shine. Turns out the starter was drawing more amps than it should, and with the low voltage high current it was inducing a magnetic field and this was confusing the crank position sensor, which is critical because this is when it tells the plugs to fire. A new starter and all is good. Thanks so much for fixing what Fields totally misdiagnosed. And, they returned the car nice and clean. Very professional!

Seriously can not say enough good things. I’ve been going here for about 3 years and will never go anywhere else. Oil change is $ 34 and all services include free car wash.
This company also takes care of it’s customers! My 07 Chevy Equinox had problems covered by the manufacturer and the staff took my car to the dealer and dealt with the company directly at NO charge! I’m a customer for life.

I brought my 11 year old car to Wheeling Auto for periodic maintenance and to have some funky noises looked at. They gave us a comprehensive inspection and made recommendations of what needed to be addressed. They were friendly, professional and I never thought I would say this about a mechanic, but very trustworthy. This is the 2^nd place that we brought the car to for diagnosis and Wheeling Auto kicked the other place ass. They fixed the problem and the car runs as good as new. They made me feel comfortable in their shop and they are very nice. I am definitely going to be going back here as my cars need service. I highly recommend!

In a nutshell, the entire group was great. After a bad experience at the dealer’s shop, I researched WAC and heard nothing but good things. So I thought I would try since it could not be much worse than Knauz. Dave listened to what I had to say, explained exactly what they found wrong, gave me the deteriorated parts, and fixed the car. Very good customer service. I am glad I found WAC.

Fairly priced and they stand behind their work. There was that one time when they forgot to refill my transmission fluid and I hope it didn’t do any permanent damage. But for Chicago, which seems to struggle with ethics and autos, this is as good as I have seen. Very good customer service and they communicate well.

I’m glad I tried this place based on the positive reviews because I had a really great experience! Since you’re going to be spending upwards of 45 mins at this place it might as well be comfortable. Their waiting room is nice, clean, and spacious. There are complimentary coffee and beverages, tv and Wi-​Fi (and it’s fast enough to stream an episode of Game of Thrones).
I took my car in for an oil change, but they threw in a car wash and wiped some of the dust off my dash. They also performed a full visual inspection and recommendations for my next service. I felt the price was fair and not once did I feel like they where screwing me over like I sometimes feel at the dealership.
As I left, Dave handed me an envelope that contains a free gift, but I must not open it until the next visit. I was going to come back anyway because of the quality of service, but this was just icing on the cake. I wonder what it is…

These guys are trash brought my car with a clutch problem, they quoted me for twice the amount any other shop said charged me 60 dollars for the inspection where they mentioned oh a fresh nail in my tire it was still sizzling when I saw it. Be aware if they can’t fix your car for good price they just try to make sure it never leaves their lot. I will never take my car there ever and you guys should really think twice if ur little quote is gonna turn into more repairs!

Helpful people. Problem solving oriented.

Wheeling Auto Center is a great place to take your car for service. The people that work there are super nice and I completely trust them with my car and the work they do on it. I highly recommend them.

Wheeling Auto Center makes it easy to drop off and pick up before and after work. It is great that they have rental cars, and you can trust that if they say your car needs something it really does. they are honest, and have even told us when it doesn’t need anything. Honest and pleasant people, what more could you want!

This is the place where you want your car serviced. For service on your vehicle and customer service these guys are the BEST ! The other day I brought my car in and they found my water pump was leaking. They could have just fixed it, like those other fly-​by-​night places. But, they checked with GM and found it was covered under the power train warranty. They brought it over to the dealer AND picked it up for me. Who the heck does that? Only Wheeling Auto ! When I picked it up last night, the car was spotless. It was washed to the point where it looked like they detailed it. I’ll be your customer till either I move or die. Hopefully, it’s the former !! :)
Dave, Tim, Bill, you run a 1^st class operation.

The nicest waiting area of any oil change I’ve gotten… there are free beverages and clown fish! :D They were also professional and polite; when I paid I got a «surprise» grab bag gift when I come in for another visit. :) They are clean, organizedm and offer pick up/​temporary vehicles. Price was very fair and they check in before doing anything else. Also, they vacuumed my car for free! :)

My Hyundai was shutting down on me intermittently. The check light was off which makes any mechanic’s job much tougher. Turns out I had a leaky oil gasket. Their diagnosis was spot on. Strait shooting, honest staff. Would definitely go back and recommend to others.

Who knows cars better than anyone else? Wheeling Auto Center does! Even though I consider myself a technically oriented kind of guy, car repair is as foreign to me as brain surgery. Dave and his staff at WAC take the guesswork out of car maintenance and repair.

If my husband hadn’t gotten sucked into pre-​paying for a maintenance plan when we bought our minivan, we’d still be going here. It’s small, it’s neighborly, the guys know you, they’re honest, and you can usually get a loaner, free of charge, even if you just drop your car off for an oil change in the a.m.
Did I mention they wash your car for you??? These guys kick ass. As soon as the five years are up, I’m back here, baby.