Buckingham Florist

I have taken a few classes with Mrs. Kim and she has always been very helpful. The quality of the flowers was top notch. I have comfort in knowing that the flowers will be lovely when I order from Buckingham Florist.

Taking a three-​week flower arranging course here. Loving my experience working w Ms Kim and learning how to create beautiful arrangements. The flowers I take home last for weeks and look gorgeous!

I have never written a negative review but I just had to do it! My mom sent me flowers and I was pretty shocked at what I received. Just as another reviewer described — the flowers were limp, unkempt, and tied together and placed in a vase that was too big for the small collection of flowers. I took a picture to show my mom and she said she spent over $ 75 (unfortunately she went through an FTD/1−800 number so of course they took their cut, but seriously …). I posted two pictures here — I could have gotten something nicer with less than $ 10 at Safeway. I called the manager and she was so rude. I kept trying to describe what I had received and she kept cutting me off and saying that she followed the «recipe» she had been sent. She couldn’t have cared less and had no interest in trying to make this right.

Buckingham Florists does amazing work. I live out of town and get them to send flower arrangements to my parents in Arlington. I just give them a dollar amount and they put together a lovely arrangement. They also teach courses in how to do your own arrangements. Thanks, Buckingham!
(I notice that some people were not happy with their arrangements. My recommendation (this is what I do) is give them a dollar amount, tell them your colour preferences and any flower types you might want in it, and let them be creative.)

For $ 55, my wife received a limp-​looking, unkempt arrangement in a vase that was not only far too big, but completely different from the one pictured/​described. The flowers were also a completely different color. The picture I uploaded speaks for itself. It was an embarrassment.

Ordered flowers and needed them delivered in a rush. Worked with me to get order delivered on time even with bad weather in the area. Item ended up being slightly smaller than anticipated but looked nice.

Terrible customer service, unfriendly staff, managed to completely ruin my order. Will not be returning here again…

I purchased flowers from Buckingham as part of a scavenger hunt to propose to my now-​fiancée! The flowers were absolutely beautiful, and from my knowledge of the market, reasonably priced! The only reason for taking away one star was that when I called in the order, it seemed the woman answering the phone couldn’t understand english, and I was unsure whether the flowers would be ready upon my arrival or not. All worked out well, and I was happy with the quality of the flowers and the service.

Took Mrs. Kim floral arrangement class & had a wonderful time. Mrs. Kim is so knowledgeable about floral arranging and patient with her students. We were taught 3 very different types of arrangements and worked with a variety of greens and flowers. I highly recommend taking her class!

I give them one star because the delivery lady was so very sweet! But the WHOLE EXPERIENCE was a joke as my birthday arrangement came missing HALF the arrangement as it was supposed to include a stuffed animal! Instead I got a tall vase with a huge lopsided ball that I had to put tape on the bottom to keep it from falling over. The flowers were half fresh and unopened and the other were old and droppy! The pic is a Picasso as from far away this arrangement looks «ok» just not symmetrical but CLOSE UP, it’s a MESS! THANKS FOR A GREAT BIRTHDAY GIFT… NOT!

So I received a call this afternoon and they left a message about some sort of «package» someone tried to deliver that I would have to come to pick up. I called back for more info — a flower delivery! And what? You’ll only attempt delivery ONCE? Yes, that’s what they said.
So I bundled into the car and drove the 5 minutes to Buckingham Florist. Picked up my flowers.
Here’s the thing — it only took me 5 minutes to go pick them up. And yes, it’s Valentines Day. But these flowers were for me because I’D HAD SURGERY. So me driving the car to go collect them was a huge issue. Why they couldn’t bother to try again escapes me.
Epic fail.

I called the florist directly from out of state to order flowers be sent to my daughters work place a couple of days later. Only after i placed the order did i think to check Unilocal.
The flowers were delivered that morning as fresh as can be in the container i specified within the color range I set. The vase was full with few fillers. Imagine my relief after reading the reviews.
However when i called the order taker she was not very friendly and i dont know if it was cultural or her personality. Just suggesting a little more enthusiasm and customer service skills.
Im happy with the results. My daughter loved them. They got delivered on the right day and to right place. Im not sure i would use them again after reading these reviews but they did a GREAT job THIS time!

My husband went to the shop yesterday to get a bouquet for me for our 5 year anniversary. By today roses in the bouquet died! It has been less than 24 hrs. This has gotta be some kind of a record.
I’m going there on Mon, hopefully they will refund the money. I’ll post an update on Mon.

This shop is entirely unprofessional. A friend of mine ordered me flowers and they claimed to have delivered them, but they never even rang my door bell. I was home all day the day they said they delivered them. They called 2 days later to verify my address and said they would come — so I waited for them and again, they never showed up. When I called to question them about this they just said they can’t bring them and that I will have to wait to talk to the manager. The woman and man I spoke to today never apologized, never explained what happened and instead just ended up hanging up on me. Awful business… I’m glad to see we weren’t the only ones with this treatment as you see on Unilocal,but this company should be ashamed of themselves. Don’t have a flower shop, if you can’t handle delivering flowers and being nice!

Although they made some modifications to the arrangement, the flowers and the vase still look nice. The delivery is prompt, I ordered online in the morning and arrived in the afternoon.

If Buckingham isn’t the worst florist in Arlington, it sure must come close.
I’ve lived near Buckingham Florist for a decade, and have probably bought flowers there about 10 times. The majority of those times the flowers have been nice, but 3 times the flowers have wilted and looked weeks old after only a few days.
Last week I spent $ 80 for a dozen long-​stemmed roses. After just 3 – 4 days the rose heads were bent over, the petals dried out, the stems weak… the entire bunch looked ready for the trash heap.
A few days later I returned them. I spoke with a woman who identified herself as the owner yet refused to give her name (!!). Never in my life have I been treated with such abuse by a merchant. She yelled at me, waved her arms, blamed me for «not taking care of them properly.» She said it was my fault the flowers looked bad, and refused to accept any blame.
Yes, she offered to replace flowers — but that hardly makes up for the screaming I endured. She seems to be an equal-​opportunity yeller, also expressing full-​throated dissatisfaction at one of her employees.
I understand that selling flowers isn’t like selling a can of soup. Flowers are living things and there must be many factors beyond the florist’s control. But she can certainly control the way she treats her customers and employees, and no one deserves to be treated like that.
Buckingham is on a very short list of places I will never go again.

Like so many others, my boyfriend ordered flowers for me for Valentine’s Day and they didn’t arrive! He ordered them over 2 weeks in advance because he knew he was going to be out of the country. Now we’ve tried calling (phone turned off), and emailing (auto reply saying it’s not an actual email address), and we’re going to go over there first chance we get.
We contacted the Better Business Bureau and filed a complaint, and I hope more of the people who have written bad reviews or have had bad experiences do the same so this joke of a company can’t take advantage of more people. We’re also filing complaints with FTD and Teleflora who they are associated with.

If you’re particular about flowers, either tell the exactly what you want, or pick an arrangement from the pictures and ask them to make it exactly like the picture. I pointed to a couple of different pictures of arrangements that had two or three varieties of large flowers and not many filler pieces as examples as the feel I was going for, and gave them a color scheme. I told the designer that I wanted something that was bright but elegant, stated my budget, and let the designer do her work.
Perhaps my explanation was too vague or conceptual, but what was presented to us looked, as my husband expressed it, like an arrangement that you would bring to the hospital to your aging grandparents, not a gift for a dinner invitation. I tried to explain that I wanted more flowers and less fillers, and that I didn’t like the multiple varieties of bi-​colored flowers. The designer made a few suggestions (which included more bi-​colored flowers), and try as I might, we simply weren’t speaking the same language (which was somewhat ironic, as we were both speaking in Korean).
As each of her suggestions were rebuffed, I’m sure I grew visibly frustrated, which I’m sure equally frustrated the designer, and the owner eventually stepped in. I apologized for being so finicky, and she was extremely friendly and said that she understood as she also has a daughter and knew that the occasion was important to me. She maintained her comforting demeanor as she allowed us time to contemplate our options, and gently made suggestions.
Aside from the fact that she was very generous with the number of roses she gave us to fill the arrangement for the same budget, I appreciated that our satisfaction was her main concern and she seemed genuinely happy that I was satisfied with the end result.
I guess finding a florist is like finding a hair designer – if you get each other, little needs to be said, if you don’t, no number of words will work regardless of the designer’s talent. I’d come back, but at least for my personal tastes, I would probably approach the owner first.

So I walked all over this area in Arlington following Unilocal looking for florist. The first florist I went to was in the mall, which had a small selection and the flowers didn’t seem too fresh. So I decided to look for better options. I went to 4 other «florist» before getting to Buckingham. Why did I put the word florist in quotation marks you may ask. Well that’s cause they didn’t exist!!! Moral of the story is don’t go to a place on Unilocal that has an address but 0 reviews, cause it’s highly likely it does not exist! I’m glad it was only 98 degrees outside though: p
Anyways when I got to the Buckingham, I peered in through the store front glass and could clearly see that this was a real florist! Oh joy, my florist treasure hunt had finally come to an end? Well that’s questionable, depends on what they can provide.
I get to the front door, the left side is blocked by a huge potted plant, so I guess that means go for the right door. I know, my powers of deduction are uncanny. I walk inside, and look around for a minute or two till this old Korean lady asks me if I needed some help. Well on this table all the way at the end of the shop, they actually had the flower arrangements they had made for delivery that day, I think they are part of the teleflora network. Anyways I pointed at one of the arrangements that was all pink, roses, lilies and well other flowers I as a man cannot identify.
Me: I wanted something like that for $ 50 with a vase.
Old Korean Lady: Okay, you get this vase and take 10 – 15 minutes.
Me: Well being that I was starved and craving Peruvian chicken, I said, «Okay I want to pick it up around 1:30.»
Old Korean Lady: Okay I make you ticket.
So I pay, and get the receipt which just says «Pink floral arrangement» on it.
I get back at around 1:20 after gorging on overly saltly Peruvian chicken and the Korean lady is helping someone else out but acknowledges me after a few minutes and tells me my arrangement is done. So this Mexican lady gives me my flowers and I look at it clearly unsatisfed.
Me: Are these mine? I thought it was supposed to look like the other one.
Mexican lady gets the younger Korean lady to clarify.
Old Korean lady: You said $ 50 that one is $ 60, it cannot be same.
Me: Okay well isn’t it supposed to be all pink? (there were some purple flowers and other stuff“
Old Korean lady: These flowers more expensive. You want lily? Those cheaper. (Pointing at the purple flowers)
At this point she was like done with me, but this other lady, who clearly does the arrangements and was about to pull our the purple flowers and replace with lilies. And I’m like no no that’s okay. And then I think for a second.
Me: Wait so what flowers were you going to put in?
So this Korean lady who is younger and speaks absolutely no English walks with me to the flower fridge and grabs a lily and some unblossomed lilies and puts it into the arrangement. Made it look a lot better, so I was satisfied at that point and left.
Have to say, all in all my experience here wasn’t too shabby.

This place sucks.
Please refer to Jackie R.‘s review for a similar experience. I ordered flowers to be delivered to my girlfriend on Valentine’s Day but for some reason, they were never delivered and I was charged for my order.
I tried three different phone numbers, none of which work or a have voicemail. Email address doesn’t work. What kind of business in 2011 doesn’t have a functioning phone number or email address? So I just kind of feel defrauded.
I don’t live in the area so I can’t drop by and yell at these people, but if I could, I most certainly would.
A florist who can’t deliver on Valentine’s Day ain’t no florist at all.