Buffalo Wild Wings

I can’t say much since I did an online order… but for a not so busy joint they sure do move at a snails pace. There is one person at the register and probably a bunch of servers moseying around… no one addressed me welcomed me or even asked what I needed I had to look at a table full of bags and assumed it was my online order as I was about to walk out and I was inspecting my bad is when the person at the register addressed me and told me they needed my signature.
I then asked her to grab me 1 more sauce of each because there is one sauce on the side… uMMMm Hello to whoever packaged 24 wings do you think 4 individual 2 oz sauces is going to cut it? I mean forreal I already made it easy you just toss the fried wings in a bucket and then fill the sauce containers versus tossing the wings… anyway I then waited a good 8 – 10 mins for them to bring me 4 more individual sauce containers.
Anyway…service at this Buffalo Wild Wings is not very impressive which probably reflects why not many people are here for wing night then again I could be wrong I did arrive earlier then the normal dinner time. Again no excuse for the lack of service.

Bam is the best waiter in the place. I have been coming for years and hands down his customer service is top notch.

What happened to this place? Either Buffalo Wild Wings has declined in quality and service or my taste in food has became more sophisticated.
After this last visit, I will never dine at Buffalo Wild Wings again. It’s not worth the time. It’s not worth the money. It’s not worth the calories.
You need examples as to why I won’t come here again? Take a look at the other copious 2 star reviews for this place. I’m sure we all share the same sentiments.

I have to agree with many of the reviews here. The food really is good but the service is very flaky. Some nights it’s great and other nights not so much.
UFC is huge at this spot. If it’s playing then get here early it will be tough to get a spot.

Went on a Friday with the family and the restaurant was less than half full and it still took an hour to get our food once we ordered. How Is this place still open? Our server disappeared after we ordered and our drinks stayed empty for over half an hour. Our food arrived luke warm and spread out over at least 10 minutes. I would understand if the place was packed but there were tables empty all over the restaurant. Very disappointing for us as we generally like this restaurant. I do not recommend this branch.

We went here after being at the airport. Will not return. Maybe 5 other tables occupied with about 4 staff on floor, but it took over an hour to get our food. The boneless wings were dry, the sides were cold and our waitress was barely around to ask for refills.

I really want to like this place, have been there several times with friends. They have a nice bar area with plenty of seating and tables. They have good hours for happy hour specials of good and drinks. The problems are 1) too loud 2) food not good 3) service is just average. This place has a ton of televisions along the walls and the noise of people talking, can barely hear the people you are sitting next to talking. I’ve gotten various wings and boneless chicken dishes, have gotten the taco and loaded chips appetizers, would not recommend any of them. The appetizers were small and poor designed — the tacos were very drippy and drenched in a sauce that is sometimes put on the wings. The chips were a small soggy mess of sauce layers over heated potato chips. The wings are just okay, no where near the league of Bön Chon or many other restaurants that have wing appetizers, let alone a place that should specialize in them. The only food I liked there that I would recommend is the soft pretzel with mustard. I’ve been to several other Buffalo Wild Wings, and unfortunately they are very similar to this one, all a bit below average.

The only reason I give this establishment 2 stars is because our waiter Justin was awesome. When walking in, the host staff were playing around with each other and eventually just looked at me without greeting or asking me how many so I said 3. She then looked around and then walked off. I spotted her surveying the restaurant and then cleaning a table. She didn’t say give a moment, she just walked off. When she came back, she grabbed the menus and started walking so we assumed that was our table and followed her. Luckily we did not have to deal with her anymore.
Besides the unprofessional host staff, the restrooms were absolutely disgusting. Instead of playing around with each other during down time, the staff should have a system to check the restroom especially when there is not any toilet paper available in the stalls.
I will not return to this location.

If you are looking for terrible service, this is your place. Out of the entire football game, we saw our waitress 3 times… yes 3 times. Luckily the beer was cold as that was the ONLY saving grace. Wings were dry and required more sauce to make them flavorful. We asked for more ranch/​blue cheese… it only took 10 minutes. Didn’t know that was something that took a while to acquire. Come here to watch a game and it was a terrible experience, no where near worth the money spent. Please take my advice and pick a different venue. After reading the reviews here, it seems as if mgmt does not care bc there is zero improvement. This will be the last time I give them my business!!!

Yikes. I’m a BW3 fan and I found it hard to finish my meal here: would not return.
Service: slow and inattentive
Food: cold, order was wrong
Place was also very dirty, in particular, the bathrooms.
I love BW3! This place is really bringing me down.

The first point i want to make is that, the food is excellent here but the service is completely unpredictable.
Service & ambience– The place is very big and has two sections. First is for a table service and second for the bar section, with a number of TV’s in both the sections and you can enjoy your match from almost anywhere. The problem comes with the servers, the servers are either very new or just clumsy. I have been here 4 consecutive times and have always had issues with our order being late as in an hour late, a missed order, the server does not come back for 30 minutes to check on us for a refill order of beer, food is cold, and I have always called out the manager and spoke to them about it. I have to say that the managers were nice and all four occasions we were give discounts on your cheques, but the fact that we have to grow through this again and again sucks. It’s only the food and the place being a 5 minutes walk for me is why we ended still going there.
Food– the wings are terrific. I absolutely love the wings here. i always order the 20 wings combination choice of wings. My favorite is mango habanero [ spicy], asian zing, thai style, parmesan wings. Most of their wings flavors are really good.
Drinks– they have a good and very big collection of beers.
Overall– great food but you need to be patient with the service or try some other BWW.

Joe the OGM was such a huge turn around with this location. Upon my arrival I told the hostess that I needed a manager. So they sent me Joe. MANNNNN Ask for him if your experience gets messy. He took an told the minions to take good care of me and he was the only successor to do so. Smh.
Food was still bad an forgetful.
Due to this experience I might return. But

Just beat the blazing challenge. I think you shouldn’t have to pay for the wings of you beat the challenge.

I have eaten at over 10 BWWs and this is BY FAR the worst I’ve ever been to. We came on a holiday (still sitting here after paying the check) expecting it to be fairly busy, but it was rainy and pretty empty. It took us a few minutes to get seated even though we were the only ones there.
The food took foooorrrrreeevvvveeer to come out. Like what was the cook doing in there for 20 minutes? There were other groups that came in way after us and got their food just a few minutes after we did.
Getting a refill was like pulling teeth.
The manager — easily the worst manager I’ve dealt with on the entire east coast. She clearly didn’t appreciate that we chose her establishment to spend our money in, spoke with us once only in passing and didn’t even apologize about the horrendous wait after saying something about how long the food was taking. If I was the GM I would send some secret shoppers, she probably wouldn’t pass a performance review.
The check is still being processed and now I’m finished writing the review, deplorable.

Do not get the nachos or add chicken to it there is barely any meat on it even though I paid for extra! Disappointed… Very disappointed. It is also extremely loud! The service was also horrible. Had to hunt my waitress down multiple times for silverware even though was not packed tonight! Couldn’t even get a refill on my drink! Overall one of the worse dinning experiences I have ever had and not deserving of the money I paid! Couldn’t even get napkins!

If you want to spend your money at a place that actually values you choosing to come into their mediocre establishment then DO NOT come here.
Actually, don’t come here PERIOD.
I won’t speak for all of the waiters, but the waitress we happened to get was horrible

A group of us visited for a work happy hour and stuck around after tor some more food and drink. The food was just okay. The wings were decently fried, but the seasonings were either way to saucy (for the wet wings) or way too salty (for the dry ones). Unfortunately, it took an extremely long time to get our food and drink orders. A burger, order of corn dog bites and a half dozen wings took well over half an hour to come out.
Service was a mixed bag. When we first arrived the bartender wouldn’t give us happy hour pricing 2 minutes before the end of happy hour. Our waitress (after we grabbed a table later on) did an alright job. Although she seemed a bit overworked, she was friendly and did manage to check on us from time to time. The mediocre food and horrendous wait times put this Buffalo Wild Wings location solidly in 1 star territory, but our waitress and the decent happy hour prices (if you can manage to get them) get them 1 back.

Came here last night for the hubs 28^th bday dinner. He wanted something laid back, and this is an okay place.
We walk in and are met by a rude short older hostess that acted like it was an inconvenience for her to seat us. I guess her shift was ending soon. She noticed we had a toddler with us and offered a high chair… yes please.
We bumped into people getting to our table, the place wasn’t crowded so I think the restaurant could benefit from taking away a table or two. The tvs were blaring and it was hard to hear my waitress. I guess it was hard for her to hear us as well because almost everything I ordered was wrong.
Positives are for the atmosphere, great to watch a nice game or come with friends. Not really the place to have a relaxing dinner with kids. They seemed to be understaffed because though they weren’t busy, there seemed to be way too much going on.

I went here to watch some playoff football and it was surprisingly fairly empty. It looks like they staffed for a full house as there were more employees than I’ve ever seen there. Service was extremely fast, friendly, and attentive. This is the polar opposite of most of my visits here.
The fried pickles are good as ever here and the chips and salsa are okay too but you don’t get as many chips as you’d expect. The grilled jerk chicken sandwich is okay as well and has better spice and flavor than I expected. They also had large iced Coors Light draft for around 3.50.
This place seems to be up and down, this visit was a good one and let’s hope this trend holds.

Only average, but significantly better than other Buffalo Wild Wings I’ve been to in the area.
My girlfriend and I came here for one reason — we had a gift card. Unable to return it and not knowing Walmart was offering $ 0.97 on the dollar for gift cards, we ventured out to the Crystal Drive Buffalo Wild Wings.
We sat at the bar to watch the game and we greeted warmly by our waitress. As is the case in the past experiences here, service and speed can be hit or miss. This time, the service was great but it took forever for the food and beer to arrive, even though it wasn’t terribly crowded. The food was pretty mediocre, as was expected, but they do make pretty good wings and I have to admit the Jerk Chicken Sandwich was very good, with juicy chicken and a really tangy-​sweet sauce. If you’re stuck here I highly recommend that sandwich.
Overall, it’s exactly what you expect it to be and nothing more. Come in with low expectations and be aware beer is $ 6.50 a glass, and you’ll be alright.