Country Club Cleaners

Great dry cleaner!
Convenient, excellent quality and very professional! Price is reasonable.
Definitely one of the best cleaners in Arlington!

Good for dry cleaning, but had a very bad alterations experience. Very sloppy job, and they were defensive instead of apologetic when I brought it back.

Definitely the best cleaners in the area…
I thought the only downside was it’s rather pricey, but they have 30% off on Wednesdays. Other than that, solid place with expert services

I used these guys a few times. The quality is ok, the pricing is ok, and it’s conveniently located. The issue is that the girl behind the counter is one of the snottiest people I’ve ever dealt with in a customer service setting. Do you really need to roll your eyes when I pull out a credit card for a $ 50 order, as if it’s too much of an imposition for you to run it through a machine (my GOD — how TAXING that must be for her!). I don’t think it’s possible for a person to be more disinterested in their job. It just makes going there a real chore. I since found another place.

Originally had this place drafted as a 4 star review. Unfortunately, I think either management has changed or there has been some recent turnover which dropped it to 1 star.
From Jan 2011 to May 2012 when I moved, I used this dry cleaner exclusively. Things were great — I had items returned clean and on time, the older lady knew my name and was focused on customer service, and the price was reasonable. Although I experienced a few ripped belt loops, they fixed their mistake free of charge.
I returned to Country Club cleaners in January of 2014 and to my dismay, the person at the front desk is now a younger lady. On one of my recent trips, I had a fairly large order to drop off (about 30 items). I tried taking each item of clothing one by one to make sure that she captured everything and had time to look through the items. I was cut off as she said «I know what everything is just leave it on the desk». As I took things out of my bag, she threw it directly into her bag without taking a look into any of the clothes.
When I received one of my wife’s suit jackets back, there was a HOLE in the sleeve that was clearly caused by some sort of chemical process (it looked burned) and dirtier than when I took it in. I took it back and asked for it to be fixed. The young lady said it must have always been there and caused by elbows rubbing a desk. I’m not sure my wife, or anyone for that matter, can rub their elbows so hard to burn a hole into a suit jacket sleeve. As I continued to argue my case, she was convinced it was not her fault because she is an «experienced professional» and knows to look for these things. She then continued to say it must have been a newly hired employee who didn’t look before putting the clothes in the bag. HELLO I remember who you were kid I dropped everything off 3 days ago.
I understand dry cleaners messing things up once and a while, but cannot stand when they LIE and DON’T TAKE RESPONSIBILITY. If you are not checking the clothes before cleaning, how will you check for dirty areas and stains? Regardless of who took my order, someone was clearly not doing their job or were lying to a customer. Don’t recommend Country Club Cleaners anymore, try one of the other 10 dry cleaners in the area.

I don’t know where all these negative reviews are coming from! We go there weekly and have had nothing but great experiences. From your day-​to-​day shirts to Gucci silk scarves to having them create new belt loops on pants from the extra material on the cuff, they do it all and we’ve never had a problem. They aren’t a «$ 1.99» cleaners, and that’s my one gripe – it’s not super cheap, but they’ve never messed up a single item of ours and we’ve gone weekly for the past 3 years. I also like that they have an overhang where you can pull up and drop off easily in inclement weather. Love them! They even gave out free lint rollers to customers picking up this Christmas season. Who doesn’t love a free lint roller? Come on now!

Country Club Cleaners is dirty, and seems to operate unethically. DO NOT GO HERE!
Expect to have lots of lost items, items returned in orders that you did not bring them in, and messed up alterations. Oh… and if your alteration isn’t done correctly, I found out that they cut the seamstresses pay/​salary.
The place is dingy and the customer service is poor. A1 Cleaners is a few blocks away and treats customers (and your clothing!) like gold.

Went in to retrieve a pair of pants yesterday that they are quite literally holding hostage. My solution, after a month of this issue– check the pants, grab them, and walk out. I’m not going to play puppet in this «business» scheme they are running. The owner chases after me, immediately puts his hands on me and attempts to drag me back in the store. Keep in mind, these pants are paid for, all they want is a garment brought back in so they can show the seamstress how she messed up (not my problem). I told them to call the cops, but they refused, on multiple occasions. I filmed all of this with my phone, told them at least six times to call the police and let them figure it out. Bottom line– I left the pants because the BBB has been contacted and will be doing a full investigation on this place.
My advice to you– avoid at all costs. There are a dozen cleaners in a 5 mile radius that can do ten times better work. I do not go out of my way to write bad reviews on anyone, ever, but after this, it is the least I can do to warn others of the horrible customer service here.

I stopped going here after they screwed up basic alterations on a very expensive pair of jeans and returned a suit that clearly hasn’t been cleaned.

Worst customer service ever. I brought in a silk shirt to be pressed only and it came back with a huge stain on it. When I brought it back, the clerk yelled at me and said I was lying! She refused to give me a refund too. They also messed up the crease on some pants and again, she had some explanation for why they could not fix it, something about the lining. If you can’t iron pants that have lining, don’t have a dry cleaning business. I couldn’t believe the way I was treated here. A horrible experience. Save yourself the trouble and avoid.

Terrific and friendly service. I have pulled all sorts of shenanigans here and they have always gone out of their way to accommodate me and always with a smile. The quality of the cleaning is very good too, compared with other local places I have tried. I have yet to get anything altered but I have every confidence that they would do a fine job based on the above.

This place is amazing, I have been going here for 9 months and am continually impressed by their service and the excellent job they do with my clothes both in cleaning them and in altering them! They manged to fix a tear in a dress that was quite hard to fix and got it perfect! Additionally they do shoe repair and their customer service was amazing because I brought in a pair of boots that I thought could not be fixed and had someone from their shoe repair shop call me and personally ask what I wanted done since they outsource this service. Not only was I impressed by this call but the shoes came out looking amazing and were alot cheaper than going to a shoe repair shop. so great service and friendly people makes me a happy customer!

For years, Country Club Cleaners was the go-​to place to get your dry cleaning and shirts done inexpensively and quickly. Ownership changed hands about a year ago, and unfortunately, it’s gotten somewhat more expensive, although not nearly as expensive as the eco-​friendly places like Cupid and Hurt’s. They used to have local coupons on the back of grocery store receipts and in the coupon mailers — but not anymore. They still do decent work, so unless I can find someone with the same quality for less, I’ll stick with Country Club.
They’ve also done some alterations for me, but they ship it out somewhere so I wouldn’t trust them with anything more than really basic stuff. The pricing for alterations seems very arbitrary — sometimes cheap, sometimes not.