Days Inn Arlington Six Flags/Ballpark/AT&T Stadium

The worst hotel I’ve ever stayed at, staff was rude and completely useless. Don’t stay here. There is a reason this place only has one star. Pay the extra money to stay somewhere else smh.

Worst Hotel I’ve ever stayed at!!! The staff is rude. It costs $ 30 for parking which is pretty much half of what I paid to stay here and was not discloseed when I called for booking! Majority of the ice machines and vending machines were out of order. The rooms aren’t great. This place is nothing worth paying for… If you are looking for a cheap stay at a hotel look on
you will surely find better than this Hell Hole. I could give this place no stars I would have. terrible terrible terrible!

Absolutely horrible experience. The door to the room didn’t shut/​lock properly. There was a curtain for the restroom door. The restroom was dirty. The outlets were near the ceiling, not at a place that could easily be reached. Wifi was a complete joke. Alice at the front desk was extremely rude and unhelpful. Her lack of customer service skills are astounding.
We checked out as soon as we saw the room and found another hotel.
The only positive thing about this was Fransisco at the front desk. We called to let the hotel know we would be arriving late and he was very pleasant and helpful.

Horrible place! I booked a room here on line– after I sent the confirmation in for my hotel room I discovered the dates the website booked were WRONG! I called the hotel and explained the problem and was told they had rooms but would have to call «book​ing​.com”– rep’s from
called the hotel– they refused to change the dates for the «online price”– in fact my room cost WENT UP from 57.00 to 91.00! IF I changed to the correct dates!
The hotel and website stated– no refund —no cancelled reservations without paying the new price of 91.00!
I hung up after I fugured out they were not only giving me the «run-​a-​round» but also trying to rip me off for more money due to a website mistake!
I called my credit card– revoked the payment and disputed it. I did find a hotel two blocks away from this one that DID have a room, a competitive price– and by going directly to the hotel saved an additional 10.00!
Won’t use either this hotel or website ever again!
They also won’t get the money from my credit card! Not in the habit of paying people for typos, or website errors!

I really give this a 1.5 star if I could.
First off, the 2 star simply comes from this Days Inn being located directly across the street from AT&T Stadium, so if you’re attending a Cowboys game or any event at the stadium and just want a place to shower and sleep then this is for you.
With that, this hotel is seriously out dated in every fashion, from the building itself, to the beds, room furniture, and towels. Only thing I noticed was new were the TV’s.
Staff seemed overall nice but just doing there job. I did have a slight issue with the check in as I reserved and paid my room back in May with a debit card without the new chips now in all the cards. I was sent a new debit card with the chip to replace the card used for the reservation. Upon arrival they asked for that card, which I said had been replaced due to the chips. They stated the policy was to have the original reservation card and that I was sent an email that stated I must have the card upon check in. (not debating the email statement) but I stated Why would I keep the card the if it not longer works and is replaced. They simply stated we need the card for check in. Since I did not have it, they would refund that card used, but I had to supply another card and be charged again for the stay, (even though the refund is issued, I had to upfront another $ 400 for the stay, the refund did occur 2 days later)
The hotel is located in a little older area and surrounding business and residences are older as well. Parking for the hotel was a little sketchy behind the hotel but didn’t have any issues nor anyone else. Parking for the game is reserved for guest and you must get a parking pass on game day.
The day I arrived the temperature was 68−70* so the AC was on in the room, works great, but the following day the temperature dropped to 40s and the AC was still on and the maintenance manager had to come and change the boiler heating system to on for the entire hotel, luckily, I was out most of the day so it didn’t bother me the room had no heat. When I returned at night the heat was on. (the room does not offer the option of AC or Heat, its one or the other, or off)
The shower had a slow faucet leak and the toilet would get stuck running so you had to move the handle several times for it stop.
Overall, this hotel is just very out dated so don’t expect miracles for what the cost is. The convenience of across the street from the stadium is really what you are paying for.
I will not stay here again, no matter the convenience.

I am so beyond disappointed in this hotels customer service. We had booked a stay in advance for August for a huge event and weren’t going to be able to make our stay. I called 27 days in advance to cancel and spoke with someone who claimed to be the manager to cancel. They informed me I would lose my $ 186 deposit, which I was aware of since those were the terms when I had reserved. The weekend of the stay I happened to check my bank account and saw they helped themselves to an additional $ 416. Which is what the rest of my stay would have cost. However, we had CANCELLED! After calling multiple times, being put on hold, asking to be called back, etc. I finally gave up on this hotel and called corporate. I was told I’d hear back within 10 business days. I finally got a letter from the hotel themselves saying they would like to credit my «account» for a future stay because I was a no-​show. Umm no! I will not be staying in their hotel ever again. No Days Inns for that matter, and I was not a no show. I called to cancel. I don’t know if this is a way they scam people regularly. Not cancelling so they can still charge. I was more than kind and patient and waited for this to be resolved and now I’m angry. I stayed the previous year and while we spent most of our stay across at AT&T stadium, so I can’t comment on much about the actual hotel service. It’s old, outdated and unappealing. Only thing appealing is the location as it was convenient to the stadium. Had this not happened, we would have likely returned for next year as well and the following and the following. This is an annual trip we make and they’ve lost a large amount of customers. I’ll be informing my team as well. We will take our loyal business elsewhere. I will be sharing this review on every page I can find. They are not being honest and it’s very upsetting.

Came to town for a conference. They jacked up the rates nearly 200%.
The room was decent but not for 4 star hotel price. The window/​former balcony door was cracked heavily. It appeared as if Motley Crüe had stayed there once and they tried to fix it up without spending too much.
Their breakfast consists of cereal and a waffle machine.
Our last night, people were drinking and smoking on the steps to the front door like it 1970’s Brooklyn.
To top it off, a ziploc bag of ours was ransacked and about $ 30 worth of sticks of our energy drink was taken.
We plan on coming to the conference next year, but we definitely won’t be staying here. Stay away. Stay far away.

Internet is unusable. Constantly drops and makes you login again. Forget trying to download or stream, I could barely check mail. Didn’t make it down to the free breakfast, but it looked pretty basic. 2 types of cereal and a waffle maker. As mentioned in other reviews, customer service is not their forte. There was an issue with my Expedia reservation and the clerk seem largely uninterested in helping me figure it out. Just kept saying «no we haven’t gotten it» with no advice on how to resolve the problem. Acted like I was bothering her. After standing there just waiting for 20 minutes I decided to call Expedia myself. Got them to call her since she wouldn’t offer any solutions and after going back and forth for 45 minutes they figured out Expedia didn’t have the correct contact info for the hotel so the reservation was getting lost in cyberspace. Not sure who’s responsibility it is to ensure that information is kept up to date, but either way, she could have been more courteous and helpful instead of being indifferent and rude. Only pro is the location. It was easily walking distance to AT&T stadium and a trolley goes by that takes you to the local stops.

Absolutely falsified room info
After we paid an already insane amount of money for an inflated night stay due to some ball game, they presumed to tell me that we had to pay 65 dollars per car that was parked on the premises (which was two since my wife and I met at the establishment). We clearly indicated that there were two adults staying in this room which should indicate two parking spaces might be used. This was not disclosed in the online purchase, and is the reason I will always suggest to others and use holiday inn in the future

DO NOT STAY HERE EVER!!! I got a room for my mom when she came into town and it was HELL!!! RUDE STAFF FILTHY ROOMS NASTY NASTY NASTY!!! They were renovating the floor above her and hammerd like the whole time. It smelled so bad she had to keep her window open the whole time. It was HELL!!! I felt SO bad I put my mom there next time she comes to town im putting her somewhere 5 star just to mske up for THE NIGHTMARE she had to endure here!!! Just dont do it!!! You will regret it!!! And they didnt even care when we complained!!! It was HORRIBLE!!!

Yes this is a days inn so you would expect to get what you paid for but this was pretty awful. I only stayed here because i was going to a concert at the att stadium and its literally across the street. be aware they do make you pay $ 40 extra for parking when there are special events at the stadium. it also took me over an hour to check in. completely ridiculous. honestly the rooms are gross. it is worth your money to stay somewhere farther away from the stadium and pay extra for a taxi.

Ghetto! Can’t believe Jerry Jones didn’t implode this place when he built his billion $$ stadium across the street. This place is the eye-​sore of Collins. Any-​hoot, my drunken Butt decided to stay here on a night on the town. It was either stay here or get a DWI if you know what I mean, lol. I just want to inform everyone that this place charges a $ 100 deposit when you check in. They make you sign a blank receipt and then they run your card for $ 100 and you won’t see the money again for a few days. What’s silly is there is nothing in the room that is even worth $ 100. This place is nothing more then a Motel 6 in the ghetto.

We reserved this place for a Rangers game and when we got there they lost our reservation and yelled at us because they lost it. There was also a huge bowl of rotting apples in the lobby and it was just dirty. Also apparently we missed the sign that said the maid will burst into your room at 9 Am to clean regardless of weather you have checked out or are still sleeping. This tops the list as worst place I have ever stayed and that truly says something. Pay the extra money and stay someplace else.

I know, I know. It’s a Days Inn but it was A-​OK for what we needed which was a place to sleep after seeing U2 last year. And maybe a place to get drunk first before seeing U2. And a place to leave our car… and our dog… and our stuff.
So, yeah. Not much to say here. Full length windows overlooking a parking lot and low income housing. Dirty carpet cleaned to the best of the maid’s abilities.
A polyester bed cover.
But hey, they are pet friendly, we could park there and WALK to the stadium.
There are other nicer options near the stadium but if you want to be shuttled there you are at the mercy of every other person at the hotel. No thanks. Or you call a cab or car service and wait in traffic. No thanks.
So yes, we paid like $ 119 to stay here. Don’t laugh.
They have breakfast in the morning. Brown, white and beige breakfast. White bread, make your own waffles, cereal, white bagels, meh. We were saved by a bowl of apples, nice touch on the fresh fruit.
The staff was super nice and this place is next to two convenience stores that sell beer. Beer makes everything better.
If you are going to a concert or Cowboys game and are looking for a super close hotel — this is it. I mean really, this is it, like the best you are going to get so fork up the $ 119 and have a good time.