Dry Clean Outlet

I am sad to say that after a very long relationship (6 yrs? 8? 10? I cannot even recall), I may be breaking up with this place. In the end, the money I saved over the years may have been reversed by them ruining 3 items, two of which were new designer blouses. Something changed. Ownership? Management? Perhaps their staff– because I saw new faces and some of them did not seem to even speak basic English.
About 6 or 8 months ago, I noticed their pressing deteriorated. Eventually it was so poor that I had to take items back for re-​pressing. Then about 3 months ago they started ruining silk clothing. The first blouse (brand new, only worn twice) came back with 2 holes, which the manager (?owner) convinced me were the result of a ‘defect in the fabric’. Then there were the silk pants that came back with huge powdery white areas. They agreed to re-​clean, but it didn’t work. I gave up because I had purchased them at Goodwill many years ago, so I was okay letting go emotionally. Then came the third item, another silk shirt with an area (about 3×3 inches) now filled with holes. I want to speak with the owner who is the only person authorized to discuss your ruined items, but she is only there on weekdays (noon to 5 I think?) so I don’t know when I’ll be able to get off work.
I really do not want to pay $ 5 and up at a ordinary dry cleaner. So I would suggest that if you choose this place (i) bring only non-​delicate items (no silk for example) and nothing beloved; (ii) things that are not complicated to press; (iii) show patience because most speak English very poorly; (iv) no shoes because those services are very expensive; (v) nothing that you need quickly because their turn-​around time is long; (vi) don’t expect customer service or for them to take responsibility for their mistakes; (v) point out any stains to them and make sure they are marked; and (vi) check your clothing before you leave the premisis because that will save you a trip.

I’ve been going here for a few years and have had just about enough of this place’s shitty work.
As a previous commenter said: «If there’s a stain or it’s a garment with embellishment, would suggest taking it elsewhere. The prices are low, but you get what you pay for. » I couldn’t agree more. This place SUCKS if you have a stain. They appear incapable of removing any stain, even a standard «yellow» stain on the collar of your work shirts — that should be easy to remove. I have sent my clothing back multiple times. To their credit, they usually don’t charge when they see that there’s still a stain. I don’t like paying full price for less than satisfactory work.
As others have noted, they only accept cash. They don’t use A/​C in the summer. As far as I’m concerned, this is the closest I’ll ever come to seeing a real (Asian) sweatshop.
Dry Clean Pro across from Z Burger is quite a bit more expensive, but FAR superior when it comes to cleaning and customer service.

If I could give them 0 stars I would. They have horrible customer service. I paid $ 60 for an alteration and when I went to wear the jacket the alteration had not been completed. They now won’t give my money back or finish the alteration even though I still have the little ticket to show them which order it was. Whenever I went in to resolve the issue, I had to come back for the manager who is never in the store. I have been coming to this place for almost 10 years and have told many friends to use them. They are cheap and do a good job. I now regret ever recommending this place to anyone and will definitely be going to another dry cleaner from now on.

They charge more than what they say I took a dress and the price was more than double

This place is fine if you have a standard, simple item that needs pressing or laundering. If there’s a stain or it’s a garment with embellishment, would suggest taking it elsewhere. The prices are low, but you get what you pay for. I took in a silk blouse with a stain on the sleeve and after the first cleaning, it looked like they hadn’t even cleaned it. I took it back again and the stain hadn’t budged, but the buttons were battered and beat up. I took it to another (more expensive yet much more thorough) cleaner and they got the stain out. Since this place doesn’t take credit cards and the results are so-​so, I’d use it in a pinch if needed, but I’ve switched to another cleaner where I pay more, but get more consistent results.

The parking lot for this place is a bit difficult to find and get into for one. You have to pay with cash which is troublesome especially if you really rack up the dry cleaning bills. Also, I was told my items would be ready on Saturday, ⁷⁄₅ so I went to pick everything up on Monday, ⁷⁄₇. They looked and looked for everything only to finally come & tell me that everything wasn’t ready and to come back another day.

I have used this place twice now and have been happy each time. I had repair work done on a ripped shirt which was very well repaired and has held up for several weeks now. Clothes always come back well cleaned with the right about of starch and most importantly they have been properly hung and folded. This place is cash only which makes me thinks these guys don’t pay taxes, only reason i don’t give them 5 stars.

Dry Clean Outlet AKA Dry Clean Pro
The worst experience’s in my 35 plus years having my shirts and pants dry cleaned.
I had been using them for three plus years with okay results and great prices.
Until I picked up my last batch of dry cleaning. Upon putting on one my favorite Brooks Brothers shirt I discovered several burn holes. Upon my next visit to Dry Clean Outlet I showed the clerk the damage, after examining the damage he took the shirt back to a woman I can only assume was the manager. She «claimed» the damaged was caused by moths and the burn marks around the holes were caused by the moths.
There are many issues about the statement that are B.S.
1. Why would the moths only damage one shirt?
2. The damage looks nothing like any pictures on the internet of moth damage.
3. All the articles I researched clearly state that keeping cloths clean will prevent moth damage. Dry Clean Outlet can see by their records that I take cloths to them every 10 to 14 days. Did I leave one dirty shirt in the bottom of my closet?
4. Moth damage takes several months to occur. Dry Clean Outlet can see by their records that I take cloths to them every 10 to 14 days
WHAT A JOKE!!! DON’T USE THEM IF YOU VALUE YOUR CLOTHING!!!

So after going to a few dry cleaners in the Ballston area that were overpriced and shrinking my pants, I decided to try this place after a recommendation from a friend. They are by far the cheapest in the area and have done a good job on my pants, winter wool jackets and some miscellaneous tops. All stains are removed but you do need to point them out to the dry cleaners to mark otherwise they may miss the stain. They won’t dry clean socks or hats but I don’t believe any of the others do either.
The first time I tried to find this place was very very confusing. I eventually had to ask the Enterprise guys how to get to the main entrance as the door on N Glebe rd is not an entrance. It’s on the back side and at first when you drive there, it looks like you are entering into the Enterprise parking lot. If you get lost just ask the Enterprise people and they will help you out. I’m sure they get that a lot.
CASH ONLY so make sure you have some. You can pay when you drop the clothes off or after they are cleaned. I do think they have an ATM on site worst case but I’m sure the fee is probably high.

I tried this place a few times as it is close to home and my wife and I have an extraordinary amount of dry cleaning (which means she has a lot of dry cleaning). I usually take our load to discount places (normally near work) because we save at least 50%, which is a substantial amount. Obviously the quality isn’t quite the same, but good enough for us but we don’t wear dressy business attire for the most part. I assume the place is too small for the business they receive because we had major issues with creases that were where they shouldn’t have been… especially with the laundered shirts. They kept telling me it was «normal», yet I have not had that issue anywhere else. Creases don’t belong between the center buttons and sleeve. No thanks. Luckily there are plenty of discount dry cleaners west and south of Arlington. If I went the non-​discount route, I’d go to Dominion Cleaners off Lee Hwy.

I’ve been going here for years for dry cleaning, men’s shirt laundering, and tailoring. They are very sweet and always do a great job. I’ve recommended them to many people and everyone I know says the same thing.
In addition to everyday wear, they also do a good job on military uniforms. I’ve been bringing USCG uniforms there for insignia updating, restriping, etc and they are always able to do it.
The only thing I would recommend against is shoe repair. You can definitely get shoe repair done for an equivalent price at higher quality at a cobbler. Also, it’s cash only (but for such a good quality place for a good price, it’s hard to subtract points for that).

To be fair, I’ve only used them once and for non-​delicate items, but they did a good job, were inexpensive and quick. I went to them in spite of the more negative reviews because they’re literally across the street from me, and I needed dresses cleaned ASAP for a last-​minute trip. They did business dresses for me within 24 hours. It was a relatively simple job — they were unstained and unembellished, but they came out clean and pressed. And my total bill was $ 14.25. If I was particularly attached to an item, or it’s a complex job, I may go somewhere with a better track-​record, but for simple and quick cleaning, I will definitely come back.
Things to note — it is CASH ONLY. And they’ll ask you to pay up front. Though they’ll let you pay on pick-​up if you forget. And the entrance is in the back, it’s a bit tricky to find, but it’s there.

I always try to keep in mind that you pay for what you get when I write Unilocal reviews. This place hasn’t blown me away but did the job when I needed my white shirts for waitressing and silk shirts dry cleaned. Really low prices and same day service… would recommend for those in restaurant business, who are broke or in a time crunch. They’ve always gotten the stains out except for a particularly bad grease stain on a shirt I ended up throwing away. Common sense tip, don’t take in something for alterations if you aren’t willing to risk it, spend a couple more bucks and go somewhere higher end! Also it can be a little hard to find. There is a just a window with yellow signs for dry cleaning in the store front. Entrance is in the back. The kicker for me: they do same day service on some items!!!

Reasonable prices for dry cleaning although they have a lot of exceptions. While they appear to advertise as a one price joint, this is not the case as it is actually for *most* items. An example would be that there is an upcharge for dresses! They also don’t have a quick turnaround. Takes about 4 or 5 days to get your laundry back, so this isn’t the place if you are in a hurry. Aside from that though, solid neighborhood cleaners with loads of parking.

I’ve only gone to them occasionally for hems on jeans and dry cleaning work shirts. No problems so far, and their results are decent.

Terrible. I went here for alterations on a bridesmaid dress. Not only was the dress not ready at the promised time, it had not been started. When I returned, the dress was still not right and needed to be taken elsewhere to be fixed properly. They insisted that pay full amount, which I did not. This place was terrible and I will not return!

Should have read the other reviews before coming here :(
Quality of work is pathetic at best. I gave 2 of my regular trousers for dry cleaning here as a test and am disappointed by their work :(Had a stain on one of the pants that was easy to remove (no oil or color) but these guys totally did not take care of it.
Avoid this place even though they are cheap (er) that other places.

Also known as DRYCLEAN PRO. Do not take nice clothes here. They have ruined two of my blouses with dark grey spots. The first time they convinced me it was because the color on the shirt bled. The shirt was black and white. The second time it was on a blue and cream blouse. They are going to try to get the stains out of the blue and cream shirt but they couldn’t the first time so I’m not holding my breath. If you have clothes you don’t care much about, you can take them here because it’s cheap but I would NEVER recommend this place to a friend.

I have routinely bringing in 15 – 20 dress shirts every few weeks to get dry cleaned and have never had an issue until today.
Dropped my shirts off Friday and expected to pick them up on Monday. When I came on Monday, they took a long time finding my shirts and came back to me to say that all of my shirts were done except one. I found this odd, since this has never happened before. They gave me the choice to take them all that day, or wait one more day and take them all. I opted for the latter.
I came back on Tuesday only for them to tell me that one of my shirts had been ripped on the bottom and they could not dry clean. I found it peculiar they said the day prior that one of my shirts had not been dry cleaned, and now one of them was ripped? They claimed I brought it in like that, which is complete BS, seeing how it was a newer shirt and I never wreck my work shirts.
Bottom line, they screwed up and blamed the customer. I got my 1 dollar back but did not get any replacement $.

«Bottom line: THEY WILL THROW YOUR STUFF AWAY
I don’t care how cheap they are. I may have saved $ 30 over a few months but how much money did I pay for the 10 shirts and 7 pairs of slacks they lost with no explanation or recourse? I always keep my drycleaning receipts and take them in with me to pick up the clean goods.
I was out of town on business and didn’t pick my stuff up for exactly 3 weeks. This time, when I gave him the slip, he punched up some numbers on the computer, made a confused look on his face and told me I had already picked up. He wouldnt show me the book I usually sign when I pick up everytime. I tried to talk to the girl who I seem to always get each time I go and she told me that they weren’t responsible for lost items and pointed to the sign that said «please pick up your items promptly — not responsible for items left after 30 days.» I left them for 3 weeks.
I should have made an epic scene. It would have been worth the trip to jail. I could have walked to Jerrys and gotten a cheese steak after I got bailed out of jail in Courthouse.