Holiday Inn Rosslyn @ Key Bridge

I loved their location in relative to Georgetown and therefore I decided to book two nights for the wknd and I didn’t enjoy the stay at all.
First, the front counter person, Bruce, was super not a people person. He looked tired and annoyed. Then all throughout the stay, I’ve come across numerous employees and none of them greeted me. Just super rude staring.
Secondly, the refrigerator that I had requested took 2 hrs to get delivered, had to make 2 calls, just to get a small super old one just left on the floor. I had hard time opening and closing the door. Then I found out that it only had one temp, all my milk and fruits froze. Omg. Had no snacks or breakfast foods for my kids.
Thirdly, at 3am I woke up due to some loud siren and beeps so decided to call down the front desk and then I was rudely told that we all had to come down due to fire. Another OMG, when were they going to notify us if I didn’t call down!!!
Then after walking down with my 2 sleepy kids out onto the front of the building, we we’d never told when it was safe to come in. We just followed the crowd and figure it was safe to get back in. When standing in the lobby, a person just stood and told us that we could go back to our rooms. No apologize or nothing!!!
Lastly, the TV in the room was so outdated that the channels were delayed from the display time and the channels listing was all WRONG!
The sink was clogged so water was not being drained. Oh and also, THE ROOM NEXT TO OUR WAS USING MARIJUANA that I had to make a call to front desk cuz my kids were getting weird. I figure that the exhaust system must have been connected or something but it was an experience that I never had in any other hotels. This hotels needs a MASSIVE upgrade and RE-​EVALUATE their employees customer service.

I stayed one night during the week. Free underground parking was very convenient. I flew red eye from the west coast, arrived early and wanted a sleep before my meeting. No problem, so I really got two sleeps in. They even threw in breakfast on that day, so I got two breakfasts. Room and bed was clean. The fridge was empty, so I could put my own stuff in it. No problems at all.

Stayed here for one night. Check in was smooth, and the staff was friendly. The room was quite, comfortable, and clean. I checked in fairly late, and was out the door extremely early in the morning, so I did not get to try any of the hotel’s amenities. The HVAC system did not offer a «fan on» option, so for those that like a little white noise from the fan blowing all night, you won’t like that. Parking is in a garage with low clearance, so those with a vehicle that is a little taller than normal (like me) will need to find parking on the street or luck out and find a spot in their smaller lot next to the hotel. The entrance is NOT off Fort Myer Drive; you need to make sure you enter off Nash St (which will require you to go around the block).
Overall I was happy with the stay, and would book here again.

We stayed in a studio double for 2 nights.
Our room was a nice size and included a mini fridge, though we wish we’d had a microwave as well.
We had 2! balconies with sliding doors opening to the outside! That was a great surprise, even though our view was of neighboring buildings and not the fantastic view that might have been offered in a higher floor (we were on 6).
Free wifi worked well, though our Television connection was a bit fritzy.
The interior design and furnishing in the rooms appear to have been somewhat updated, but the bathrooms are a bit older and the shower fixtures doors and tiling could have used attention when they updated the rest. But the beds were super comfy and we rested well. Public areas are nicely updated, though we did not visit the gym or pool.
All of the hotel staff we dealt with were nice and friendly.
Check in and check out were quick and they offer free parking :)
Skip the up stairs restaurant unless you are only going for the view…

I’m not impressed. I got a deal to stay which was awesome, it’s very close to the national mall, which was the reason for the visit. However, both front desk clerks, night and day were rude to my family and other guests, they seemed impatient when there were room issues to resolve, not willing to give simple directions and insisted on passing the problem to maintenance immediately when all that was needed was directions to use the thermostat. The next morning, room cleaning started at 9:00 with a knock at the door., too early for most. The amenity of a balcony view was looking at a roof and the side of a building. I’ll pass on my next visit.

What a big disappointment… This property was once a nice place to stay. Last evening I checked in for a quick overnight enroute home from Asia. I checked in at 1am and just wanted to sleep after my 30 hour trip. It was stifling in the room and I found that the air-​conditioning did not work. The room was cruddy and smelled stale. The «shower to bath» knob did not work. The coffee was that cheap kind that gives you the jitters. Ug– I hate that feeling. I mentioned the foregoing to the desk clerk upon checking out, and she replied «other than that, did you have a pleasant stay?». That’s just really bad form…
Not to return.

Have never written a review, but felt compelled after our experience this last weekend.
Arrived Friday night, stopped at the hotel to drop our bags off in the room. The staff produced keys for us, we went up to the room, dropped off our bags. All seemed fine.
Coming back to the hotel later that night, we find out that our keys no longer work. Confused, we stop by the front desk. After much back and forth, we find out that not only did they issue keys to the wrong room, but that our bags are now locked in a room occupied by other guests (who are strangers to us). A room that they cannot open as they are currently occupied. We stay up until nearly 3am trying to work this out. The night staff (two Arabic gentlemen) brush us off repeatedly, and perhaps most frustratingly, refuse to accept that a mistake was made, insisting that the fault lies elsewhere. The only solution they can offer is to try calling the room the next morning.
We do not receive any calls the following morning. There is no follow-​up, nor any indication that there was a mix up. We manage to get our bags back by staking out the room in which we put them. Luckily, the occupants were honest lads. We caught them as they were leaving, and got our belongings back. Despite little to no effort from the hotel staff, everything turned out fine.
Never again.

I thought this hotel was a great deal for everything that was included. There was free WiFi, free parking, and continental breakfast served in the morning. Although we didn’t utilize it, they did have a gym and pool, and served dinner in the hotel as well. Not only that but it was a prime location — there were a bunch of surrounding places to eat, the Metro was literally a 3 minute walk (which was pretty critical to us), and super close to DC (~10 minutes) and the Cemetary (which you should go to if you haven’t).
Our room was HUGE and very nice. Not what I was expecting. The huge windows/​private balcony and natural lighting was definitely a nice bonus with everything else this hotel had to offer. The bathroom could use a little updating and was a little small, but otherwise, it was really a great room. Plus the king bed was so comfortable and plush — we both slept so well. I also have to mention that it was very quiet which is always welcomed as a hotel guest.
That said, I have to say that the staff was very friendly upon arriving. They explained all the places to eat around and the location of the Metro, and assured us they would be of help if we needed.
$ 300 for 2 nights sounded like a lot to me, but honestly I got my money’s worth and would stay here again if (when) I travel to the DC area.

so far so good check in was at 3 they let us in at 1230, free parking is always good, room is kinda small but it does have a small terrace, was supposed to have a mini fridge, called down n waiting on it now desk was very nice at check n on phone so far very happy … more to come… ok its days 3 and i couldnt be more happy staff is very nice and polite great place to stay i would say the only downside is the restraunt here is a bit pricy n to eat u have to walk everywhere. not far. but u do have to walk and it was 100 degrees our whole stay n i did not feel like walking up rosslyn’s hills

Hotel was great Michael and Jason were great. First time to DC with my family. My son had surgery on his foot so metro was in a good location. I would stay here again if I’m back in DC.

Whenever I visit DC/​Northern VA, I always make it a point to stay at the Holiday Inn at Key Bridge. I have had nothing but positive experiences there and I love everything it has to offer. The hotel itself is very clean and the views are breathtaking (if you get a room overlooking the river and Georgetown). The staff always seems to be the same people and they are very helpful and extremely friendly.
The only negative about this hotel is the parking situation. The garage is very small and so are the parking spots. Good luck fitting a large SUV or truck in there.
When booking your room, make sure that you choose the package that includes breakfast, you will not be disappointed with the spread that they offer. Simply amazing.
Highly recommend this hotel for anyone visiting DC!

I usually don’t stay at Holiday Inn’s but I have to say I was pleasantly surprised when I stayed at this hotel in Arlington.
The hotel itself is located in Arlington it’s in a business district you can walk to a lot of different restaurants and shopping and offices in the area. You can walk from this hotel across the river to Georgetown University.
Upon arrival the staff here was very friendly they were very accommodating and they asked how was the trip down etc. The staff explained where everything was located in the hotel there is a coffee shop and restaurant in the hotel. The restaurant is located on the top floor and has panoramic views of the river as well as Georgetown University. The buffet for breakfast in the morning was $ 10 per person the food was okay but it’s nothing to write home about. This hotel also has an indoor parking garage that you can use the layout of the parking garage is terrible and very tight so if you have a big SUV you might have trouble navigating this parking garage there is only one way in and one way out.
The room that I had was a king room and I was quite surprised that there was a balcony in my room that I can look down the street. The room was extremely clean. The bathroom that I had had a heat lamp with the timer in it as well as a walk-​in shower. The one thing that I was very confused about in my room was the sink in the bathroom was outside of the bathroom in the hallway I don’t know if they ran out of space to put it in the bathroom or what but it was very odd.
Overall this holiday in express was a good experience the hotel is nice and you can walk to a good amount of restaurants and shopping in the area the staff was very pleasant and was able to answer any question that I had. I would recommend staying at this hotel.
PROS:
— friendly staff
— clean room
CONS:
— Parking garage was small

Stayed here for a few days while on a college visit with my kid…
Location was pretty good, just across the river from Georgetown and a block away from the Metro station.
Check in was quick and the staff quite helpful.
Additionally, I thought the beds were quite comfortable, rooms decent and housekeeping did a nice job.
Hotel is a bit dated — definitely NOT hip or chic, but for a regular place to stay for a few days, not bad.
I’d stay there again.
4 solid for the Holiday Inn Rosslyn at Key Bridge.

They say when you read Unilocal reviews to look at the one star reviews to see what was wrong and the 5 star reviews to see what was great. In this case, they are wrong. This review covers both, so don’t pass it up. Yes, overall, I gave it 3 stars, but when deciding what hotel you want to stay at, first ask yourself what really matters to you…
Is it the location?
At less than 10 minutes drive from both Ronald Reagan National Airport and the National Mall, the location definitely deserves 4 out of 5 stars. You won’t be «right there» but you won’t be far away. Keep in mind, however, there is not much in the way of stores and shopping in the direct vicinity of the hotel. That can be an issue when you need an quick aspirin or meal. Rather than getting dressed and driving out to dinner one night, we did have food delivered to the front desk instead, so there are still options and ways to deal with that issue.
Is it the room accommodations?
My room was a one bedroom suite on the 15^th floor. The size was nice, with a separate living/​dining area and bedroom. Please take a look at the pictures. I loved that there was a balcony in the living area as well as one off the bedroom with nice views that really allowed you to open up the room and get a nice fresh breeze going. The views were also pleasant. Both the king size bed and the twin sized couch pullout were honestly the most uncomfortable mattresses I have ever slept on. Everyone woke up sore and uncomfortable. If your comfort and sleep are what matters to you, say no to this hotel. If entertainment is what you value, also say no. Both of the TV’s in the room experienced problems and this is apparently a frequent issue. We had to call 3 times (the extra time was because after an hour no one had shown up) to have someone come up and fix the TV’s. There was a good sized refrigerator which was nice, a desk to work at and a sink outside of the bathroom in addition to inside which was helpful when I wanted to brush my teeth and my son was in the shower. Taking all that into consideration, I give the accommodations themselves 2 out of 5 stars.
Is it the amenities?
This location offers a pool and small workout area. We were unable to get into the work out area when we tried but we were allowed access to the pool. It is very small and the area is stuffy and outdated. I found it chilly for a heated pool and would give it 2 out of 5 stars. As for the «coffee shop» in the hotel, I myself did not personally patronize it but my fiancé did bring me a coffee from the shop which I found to be both very overpriced, and yet delicious at the same time. Because I am a bit of a snob, I give the shop 4 out of 5 stars for an overall amenity rating of 3 out of 5.
Is it the service?
If customer service is truly the most important thing to you when patronizing any establishment, you will be disappointed with this particular Holiday Inn. If I had to combine all of out experiences and average them, I would say 2 out of 5 is the best rating I can give staff at this hotel. The server at the hotel breakfast was nice, but not everyone wants to be chatted up at 7am and believe me, I increased the rating just for him. I requested assistance with things not working in the room, made requests for items from housekeeping (which never came after repeated requests mind you) and spoke to staff when our food was delivered about that fact that instead of contacting us, they just let is sit on the front counter until we began to worry and waked down to get it ourselves. Customer service is clearly not a priority here.
Is it the food?
Personally, I can only speak for the breakfast buffet that we ate at the Vantage Point restaurant on the top floor each morning. It is a standard breakfast buffet with eggs, sausage, fruit, cereal and assorted juices and pastry. My boys made themselves biscutis and gravy most mronings and seemed to enjoy it. The buffet is average in my opinion but the vuew is amazing and adds much to the ambiance, so I will give the «food» 3.5 out of 5 stars.
Is it the price?
At $ 130 bucks a night (give or take) I found it comparable to other hotels in the area, but if price is really what matters to you, don’t forget to calculate the taxes and fees, but also remember that they have free parking included. To me that is a huge plus. Especially because it is close, convenient and covered. Let’s also not forget that if you call to make the reservation instead of doing it online, you can often negotiate the price, and if, like me, you are able to get your breakfast included for free (or a nominal fee) then that puts you even further ahead. If you prefer not human contact and really just want the cheapest room you can possibly find, then yes, you can do better and I recommend scouring the darkest places of the internet for your discount room. For what you get, I give the price 3.5 out of 5 stars.
Hope this helps!

Checking in was very fast and easy, super friendly staff. This king suit is huge and very clean with two sinks and large fridge. Free parking with access right to elevators to your room. Looking forward to dinning in the rooftop restaurant with 360 views of D.C. from Rosslyn. Very close to metro station. Fast abs free WiFi. If you’re staying in D.C. this is a must stay hotel. P. s. accessible balcony with great views, I’ll tell others I know that ciene to D. C frequently to stay here.

Stopped in on the way to FL, never been to Washington DC so was a little nervous, about finding a safe hotel. Main reasons I stayed here was close to White House, 3 miles away about 19 mins on bike. Free wifi it’s slow but it’s free. Has a pool, free parking! Nice room safe area, close to metro, was was nice balcony.

I needed to throw an extra night into a DC trip and figuring I just needed a bed for the night, elected to come here. The free parking and proximity to Georgetown were bonuses, and I figured the hotel might take good care of an IHG Gold member. Unfortunately, I don’t think there’s much good care available to give.
So — as to the free parking — it’s extremely tight and fairly limited. If you have a disabled/​handicap permit, you’re probably going to have a tough time finding a spot among the very few they have set aside. Still — it’s there.
The room itself is where I felt the least comfortable. Extraordinarily dirty carpet with unidentifiable stains in it, and a bathroom which smelled mildewy and had numerous disgusting spots along the grout lines, and a shower-​head which looked like it was leaking rust. On the upside, the water pressure was nice, but I wanted another shower elsewhere after noticing the grime of the shower head. The bathroom itself is extremely small, and the shower/​tub combo has a very awkward and high step-​in which I’d worry might injure someone. Last, but not least, the bed was noticeably creaky and both it and the accompanying pillows extremely uncomfortable.
If you’re looking for very cheap and close to DC, well, this is a good choice. if you’re looking to be in a comfortable bed with a nice room around you, I’d suggest you look elsewhere.

We stayed three nights while visiting Arlington for a funeral. The location is very close to ANC. Now for the review:
The GOOD: The free parking and free WiFi (works better on the lower floors) are fantastic. It’s super convenient for those who want to take the subway/​metro. The beds were comfortable, A/​C was strong, and it had good water pressure.
The Not So Good: The room wasn’t cleaned that well (for example, the bathroom had mildew, sliding glass window was super dirty). I found a sock tucked away behind the chair (it’s still there BTW).
The ANNOYING: We checked in, dropped our stuff, and then left to go out. We came back at 9pm and I went to shower. There were no towels or bathroom linens. Called the front desk and they brought some up but said that «the maid tried to go by earlier but our do not disturb sign was on». Well that’s fantastic and all but don’t put someone in a room that is NOT done!!! No apology or anything.
I’m torn about this place. It has some fantastic things going for it but needs to improve on housekeeping and maintenance of the rooms/​bathrooms.

A somewhat older hotel but seems relatively well cared for. Convenient location and FREE PARKING. The free parking alone is worth a star or two!
Staff was all very friendly and accommodating.
Borrowing words written by an earlier reviews: «The room could use a few more outlets and a shower update … but it’s clean, comfortable and nicely appointed.»

During our previous trips do DC, we’ve saved money by staying in Fairfax in VA and took the metro in. This is the first time we stayed at this hotel. It’s a slightly more dated facility, but so worth it!
For $ 85/​night … you read that right … you’re are a few blocks from the Potomac and minutes walk from the metro! The Orange and Blue lines converge right here and get you pretty much anywhere.
The room could use a few more outlets and a shower update … but it’s clean, comfortable and nicely appointed. To my surprise there’s a large safe and even one of those outside the bathroom sink areas.
… did I mention the free wifi and a Starbucks right down the road. Oh, and my room had a pretty decent balcony and view. What’s not to like.