I’ve been coming here for years, since they opened. I wish the brand would stop testing on animals. I also feel that they need better customer service training. They would need this to be implemented, company wide. My experiences tend to be hit or miss, in terms of the friendliness/good customer service. As a professional I can say they have a lot of staple products, however the service is so shitty, across the board. Whether I’m in CA, NY, TX, and FL the employees seem to have a chip on their shoulders.
Jennifer C.
Évaluation du lieu : 1 Dallas, TX
I love Mac products but the service makes me sick!!! I never write reviews, I hope the manager sees this. I was in the store for 10 minutes and was NOT greeted or acknowledged at all. I needed help with foundation and when I asked someone I was helped for 2 minutes and never got my product when I told her I was ready to check out. I needed a lot of make up but walked out empty handed. Worst service EVER.
Nadine S.
Évaluation du lieu : 3 Arlington, TX
This is the closest Mac store to me and i usually have decent service here. But today it was super crowded and they seemed to have a ton of artist working. They just added to the clutter of people. We i was able to get some assistance, she tried her best to provide good service thru cluster of artist standing around talking and playing with there own make-up. I greatly appreciate her efforts. I wasn’t able to get everything i wanted this visit. They were out of a few things so had to go to Dillard’s to get my lipstick.
Ericka R.
Évaluation du lieu : 2 Dallas, TX
Not really happy with this store its small and crowded but the employees were nice, sweet and helpful.
Jessie S.
Évaluation du lieu : 1 Grapevine, TX
DONOTEVERGOHERE. I love MAC products and have been using them forever. But the staff at this store were the worst to say the least. The staff is not knowledgeable at all, and they refused to sell me the products I picked out. It was a terrible experience. Luckily, Dillard’s in this particular mall has a MAC counter, with knowledgeable and friendly staff.