Maryam M Monfared, DDS

My experience here was wonderful (a word I don’t often use to describe a dental visit). I came here for some emergency work while I was traveling and Dr. Monfared was so gentle, professional, and efficient. I wish I lived closer so I could go there whenever I needed work to be done. I was bracing myself for a tough dental visit but it was the opposite: I was treated with so much care and I felt totally relaxed the entire time. What a relief!

This is definitely the best dentist I have ever met! Not only does she do great work, it is obvious she cares about her patients. Her staff is awesome and was able to help me navigate through all the confusion of my insurance company.
I had to get a root canal a few weeks ago and her office made it a breeze. It was easy to make an appointment and go in right away, office was friendly and made the experience as pleasant as possible, which is not an easy thing to do. I was in and out of the office in no time at all.
The Dr and her staff made this experience a great one. I tell all of my friends and coworkers about how awesome Dr Monfared is and I would definitely come back!

I have waited almost a year to write this review, but I write it now because I am still pissed at the visit which resulted in me having to pay more than $ 1000.00 over what is required for a procedure that my two dental insurance policies would have covered. Notwithstanding, Dr. Monfared provided exceptional quality with her work and my wife is extremely happy. However, the staff provided friendly, but deceiving customer service. I am still upset because the very friendly and accommodating receptionist asked if my wife had insurance. I provided her with the insurance information. She wrote the insurance information down, but she never stated that Dr. Monfared did not accept my wife’s Metlife or Delta Dental insurance. They led us on until well after the procedure and then told us that they did not accept our insurance but would file the paperwork to our insurance provider, which they never did. When I filed, the insurance providers informed me that I would receive less than half of the amount requested because Dr. Monfared was not listed as a provider. If you want a great Oral Surgen /​Endodontist, See Dr. Monfared, but go into her office with your eyes wide open regarding your insurance because they apparently do not see an ethical obligation to inform their patients. Finally, I take some of the blame for not investigating this dentist relative to my insurance and asking the dentist appropriate questions. I simply went there blindly from a referral provided by my regular dentist, which accepts my insurance. Notwithstanding, Dr. Monfared’s staff should have been forthcoming as to whether or not the office accepts insurance. I am just saying, they apparently are not very ethical. Staff takes their orders from the boss. Dr. Monfared is their boss. Connect the dots. I would love to hear a response from this office.

I woke up in the middle of the night with a toothache, took some advil and saw my dentist first thing in the morning. He told me I needed a root canal and that since this was a difficult molar, I needed to see a specialist, he gave me a couple of names. Being nervous I asked some friends if they had a good recommendation and the name that kept coming up was Dr. Monfared.
At first I was hesitant because when I checked with my dental insurance she was not in network but I had a bad dental experience in the past and I didn’t want go somewhere just because my insurance company said I should. The place that I had gone for some previous dental treatment, I was seeing a new dentist every visit and there were no signs of the pervious dentist I had seen at my previous appointments. I decided to call Dr. Monfared’s office and found out she has been practicing in the same location for many years and is the only endodontist in the practice. And it tuned out that I shouldn’t have worried about being out of network because this office is so helpful and clear about fees and insurance coverage.
So here was my experience:
Since I was having some pain I was able to get in the same day and I was so grateful for that.
Dr. Monfared is very caring and thorough and patiently explained the procedure and answered my questions. She was very gentle while examining me and eased my fears. She used a camera and showed my cracked tooth on a screen. She reviewed all my options and the cap that my dentist would need to do.
Kristine, the super helpful receptionist called my insurance and was able to get an estimate of how much they would cover which was a decent amount. For the copay she gave me a zero interest payment plan which I really appreciated. The forms she gave me explained the fees and their policies very clearly and Kristine was also very thorough and patient in answering my questions. She did all the insurance paperwork for me and I didn’t have to do anything!
The kind assistant gave me dark shades, a blanket, a pillow and headphones so I could listen to music. I was very numb and did not feel anything during the procedure. I actually fell asleep! Dr. Monfared reviewed the home instructions and I was given Advil before I left. I never had to take anything stronger than advil that night and had a great night’s sleep. The next day she called to check on me and I told her I was doing great.
I went in for a follow up the following week and since I was not in pain this time, I had a chance to notice and appreciate the calm and peaceful atmosphere in the office. The warm colors and classical music are very soothing. The staff is very nice and everyone speaks respectfully to each other. Dr. Monfared said she will see me for a routine follow up (no fee) in one year to check my healing. I appreciate that she cares so much. I took Metro this time and it was right across the street so that was very convenient.
…So I feel great about my decision to go to Dr. Monfared and I can see why she was so highly recommended.