MBEG Limo

Highly recommended I have so much fun on my birthday great driver great service. Thank you Affordable MBEG Limousine service

I had high expectations for my daughters prom night limo. The driver was 30 minutes late in picking up the kids. The limo was dated, had obvious dents and scratches, plus an awful sound coming from the engine. My daughter told me that the sunroof in the car was in-​operational. I was embarrassed for the kids pulling up to prom in this limo last night.

AWFUL. Spend your money elsewhere. Booking was of course a breeze but service was awful. Our limo driver showed up an entire late, causing us to be late to prom. He had no idea where he was going. The entire time he had to look back and ask for directions! The limo’s AC was broken. And when we called about these complaints, the owner wouldn’t even speak to us. Awful service, just save yourself the hassle.

I read the negative reviews prior to booking, but took a chance an used MBEG anyway. Bad mistake. Booking the limo was easy. I rented the Hummer but was called the day before the event and offered an «upgrade» to the party bus. I was told it was «plush» and all «decked out.» I accepted. The bus arrived. Our driver was great. And that was where the greatness stopped. The bus was FILTHY. The website says the vehicles are cleaned daily. That is a lie. The exterior of the bus was very dirty. The interior was just gross. There were fingerprints all over the windows. The carpet was dirty. The pole in the middle oif the bus appeared to be taped to the ceiling with clear packing tape. There was mildew covering the inside of the ice container, so I had to take time out of my trip to have the driver stop for ice for my guests. There were glasses provided, but they had old napkins in them and party favors in them from a previous ride. Thank goodness I brought glasses with me. I would not have used their glasses on a dare. The bus was so noisy that you cannot even hear others talk until the bus comes to a stop. This was a Christmas present for two of my family memebers. I am embarrassed that this is what I got for my money and FURIOUS that I paid as much as I did for such a substandard vehicle. I of course notified the company, via email, about the horrible experience and have heard nothing back. I would never use them again and will tell everyone I know not to book with this company.

WARNING!!! DO NOT EVER USE THEIR LIMOS!!! First off, so booking a limo with these people were a piece of cake. Of course, because we paid them in advance. But when the wedding day came, the limo driver was 15 minutes late picking us up. Now those of you who have planned a wedding knows the stress that comes along with it. Especially the timeline and keeping that on track. So I was a bit angry that our limo arrived late. When the limo finally arrives to pick us up, the whole entire vehicle was burning hot during a 102 degree weather in Dallas, TX. I was by then furious, but I wanted our wedding party to arrive to our destination in one piece, so I kept that to myself… until now. The driver did not bother turning on the AC for us to cool it off for when he picked us up. He said that the limo would cool off in no time. Our point to point destination took 30 minutes and I will tell you, we were all beyond PISSED because our makeup was melting off and the groomsmen were melting inside their suits. Needless to say, the limo did not cool off and we ran our asses inside the destination building to get some real AC. And he also did not receive a tip from neither one of us. I then called the lady in charge, Nastashia, and left a message but never got a response back from her. They dont care about customer service, they took our money already. I STRONGLY SUGGEST THOSE OF YOU WHO NEEDS A LIMO SERVICE TO GO WITH ANOTHER SERVICE THAT HAS GOOD REVIEWS!!! Hope this helps!

Although the employees at MBEG Limousine are polite, the limo itself was awful and the experience by no means a «LIMO» experience. The car was old, dirty, smelled awful and to top it off was blasting cold air the entire time in the middle of winter! The driver, who I admit was friendly, as were all of the employees of MBEG I dealt with, «took a look» but all he said was «I’ll have to report it to the shop». He tried to act surprised, but I don’t believe for a minute that they were unaware of this issue and the fact that it was brought to his attention the minute we got in but not properly dealt with is unacceptable. You don’t pick up people in a freezing cold limo blasting cold air in the middle of the winter. This issue, coupled with the very poor condition of the car, made the experience miserable. I would NOT recommend this company, pay a little more and get a GOOD experience; I know I will next time…