McDonald’s

We’ve been here a few times, and it seems that they consistently, although not every time, get our orders wrong.

Food is good. Service is poor. Be prepared to wait.

Worst service ever. I understand us pulling around to wait for the food so that they can get people through however, waiting more than 7 mins because it took 3 times to get my order right. It wasn’t difficult. I ordered two small drinks, coffee, sausage egg mcmuffin, bacon egg mcmuffin and a bacon egg mcgriddle. first time the didn’t bring the drinks, second they didn’t bring the bacon egg mcmuffin and the third time they brought sausage and not bacon. By then i didn’t want to deal with it and just kept the sausage. Why make a fourth worthless trip. I don’t expect high service from a fast food place like McDonalds; however I would prefer to get it right by at least the second time and they need not to feel outdone because they have to keep running out to my truck to fix my order. Get it right the first time!

On a road trip we were happy to take a little detour fro m the highway grind for breakfast. The order was correct, coffee was hot, and faces were friendly. Good for our crew.

I’ve actually quit going to this McDonald’s (period). When it was shiny and new, the service was fast, food was right, and energetic people worked there. Now, I’m just another classic pain-​in-​the-​butt McDonalds customer, and I can handle most of it. It IS McDonald’s after all. But what drove me completely over the edge is the addition of an automatic recording that’s played to me when I drive up, «would you like to try our fruit bla bla oatmeal today», then pause, I say nothing, then a human who asks me for my order. I just waited in line, then you make me wait some more to suggest something, the same thing, everyday. NO! Someday, there’ll be a little screen with a happy face on a web cam from the Philippines taking my order very efficiently with an interest in my return visit. For now, I’m done (and stupid for ever expecting more from a McDonald’s).