Paul Mitchell The School Arlington

I have naturally curly hair and it is hard to find someone who gets the cut right. I enjoy color and highlights so I am a full service customer.
I have a Service Dog and I appreciate the way the staff and students recognize me as a person and give us our personal space.
They have a full range of services. It’s an excellent place to pamper yourself. Students are closely supervised and they don’t allow a customer to go out of the shop dissatisfied. I have used the school for all my cuts and color this year and I have LOVED IT. My hair looks like I had it done at an upscale salon. It is best to call ahead but, I understand they also take walk ins.

I will not be coming back here ever again. I have now been here three times and every single time I have been here I have experienced issues with this place. They do not hold them selves with professionalism because they feel they do not have to since they are a school. This time I came at 9:30 am because that’s when it said it opened up on google. I got there to find out that they don’t start appointments until 10:45. I made an appointment and came back at 10:45. When I arrived the lady at the front desk said she checked me in so all I needed to do was to have a seat and wait for them to come get me. I waited for 15 when finally I went to the front desk to ask when I would be seen. The lady said that she forgot to print my ticket and that’s why no one had come to get me. I waited another 10minutes before I was seen. That was a total of 25 minutes waiting when I was the first person there. All the others who came in after me already had started being seen.
Then while I was there I saw lots of inappropriate behavior from the staff. Beauticians were playing sround, cursing out load, and getting into fights with other staff.
The people who work here are also not trained on how to straighten natural kinky curly hair. It’s very difficult to find someone at this school that knows how to do my hair. The girl that did my hair did a good job however it took her 6 ½ hours to do it when it should only take two hours. I was in so much pain from sitting for so long that I couldn’t even enjoy the process or the finished product. I will not be returning ever again and I wouldn’t recommend anyone going here.

This is the third time in a row that I’ve gotten a csll the day before my appointment to inform me that my stylist wasn’t scheduled to work and I’d have to either see someone else or reschedule. The first time, I rescheduled. The second, I saw someone else (who took nearly three hours to cut and color my hair). This time, I’m done and looking for a new hair place.
I’ve also shown up for an appointment and waited 15 minutes or so, until someone finally told me they couldn’t reach the stylist and didn’t know if she was coming in. (These were all different stylists.)

I scheduled an appointment 2 weeks in advance via the phone for a 5:45 pm appointment yesterday. I requested a base color and a few highlights. I explained that I have mid back length locs and asked if that would present a problem and I was told that it wouldn’t because they do locs all of the time. I was asked if my locs were extensions and I answered that they aren’t. Again, I was told no problem. I arrived for my appointment 15 mins early. Celeste or Cecilia (can’t recall her name) called me back and mumbled her name, asked what service I was interested in and I told her. As soon as I stood when she called my name, she looked uncomfortable. The student asked me for specific information such as what colors I had in mind as she looked at my locs. She suggested a conditioner which I wasn’t interested in and she left to go and get her instructor. The instructor and student walked past me staring and of course discussing me. The student returned and introduced me to her instructor and I was asked if the locs were all mine and I answered yes. I describe AGAIN what colors I was interested in for the base and highlights (dark brown base with chestnut brown highlights– no blonde and no brassy color). The instructor asks if I have a picture and I told her that they were in my car. She asked that I go and get them. I return and showed the images and again the student and instructor walk away. At this point, I’m getting agitated because I sense that the student either is afraid to do my hair or doesn’t want to do my hair. The ladies return and the instructor tells me how she’d have to do a color strand test and I say ok. They leave again and return with 3 price quotes written down. all of which are over $ 100. The quotes ranged from $ 117 – 140. Of course, I was shocked by the cost especially when I’ve paid less with a professional and licensed stylist. Bottom line is don’t waste people’s time. I drove 30 minutes one way for this appointment and I would’ve appreciated the student just expressing disinterest in doing my hair immediately versus the silly games. Of course I won’t return and won’t recommend that my loved ones go.

Horrible, I have been here couple of times before. But this time it was bad … Hair cut was awful plus they can’t even dry hair properly … So pissed off. I can set my hair better than these so called hair stylist. She applied some products which made my hair dry and frizzy, It was awful to even touch my own hair. Plus overall it was jus bad hair day, without a hair cut my hair looked and felt much better. If they don’t know how to cut jus don’t waste people time, money and piss them off.

I had my hair cut by Maggie and she did a great job! She really listened to what I wanted and kept asking her instructor to check on her progress which I appreciated. I’ll definitely go back and she recommended someone else that’s very good at cutting because she’s graduating soon! The only thing I want to point out is that you need to come prepared to stay for a while, remember that these are students and they’re still learning! All in all, it was a good experience!

I thought the experience her was great. it didn’t take too long for the cut or consultation. I went to a level 2 student. I went in to get an origami cute which is both difficult and easy at the same time. Some stylists can’t wrap the idea of complete disconnection but the students at Paul Mitchell were excited just as much as I was. I’m new to the Metroplex and was worried about finding a stylists as conservative as the area luckily I don’t have to go to worry about it.

The first time I came here, I felt it was just okay. I went somewhere else the next time, and I regret it.
I had to come here to get these ladies to fix my roots before my wedding, and they were like angels sent from heaven.
Good prices and good work. You just have to have patience and remember it’s a school.

It’s fine if you’re getting something simple. I have visited here several times, over the past few years and, like the students, each experience has been difference. In general, of about 10 haircuts, I have had only one that I really like and two that were ok. The rest, I either had to go somewhere else to fix or just lived with until the next cut and went elsewhere. I have had peekaboo highlights once and they came out way to chunky but were toned nicely. I have had a glaze which was good and a color which was just medium brown on my already brown hair and it was fine. The main thing that I dread about going here is the amount of time that it takes, even for something simple. For a simple cut, you’re looking at about 2 hours.

I just had the worst haircut of my life here. I chose to get my hair done at Paul Mitchell Arlington after reading the great reviews left by Kim, Heather, and Kelicia, but my experience was terrible. My stylist completely butchered my hair. I asked for a long bob, showing several photos of the cut I wanted, and left with an uneven shoulder-​length cut with hideous choppy layers that do not blend into the rest of hair. The instructor was called over to fix it but could not make it better. In fact, he kept cutting shorter and shorter layers to my «long bob» to try to fix what the student stylist had done to my hair. At one point I was so upset that I had to lie and say I thought my hair was fine so that they would stop worsening the damage already done. If you go here, please understand that there is a HUGE discrepancy in the skills of the student stylists. Don’t think that just because you request a Phase II stylist that they will be competent.
You might get lucky and be paired with a great student. I did not and really regret coming here.
Edit: I don’t want to call out the student by name in public, but I will share it through private message so that you can avoid getting the same person if you plan on coming here.

Today I had the pleasure of having my hair done by Katherine A. Seeing as I have never had my hair done by someone still in school, I was a little nervous. But I cannot express how happy I am with her work! She took such good care of me and made sure to take the time to listen to exactly what I wanted in terms of cut and color and made sure that I left looking FLAWLESS! She was very sweet and professional and I will be sure to let her take care of my hair anytime in or out of school. I found her on Instagram, @thetousledmane. Check out her work and boo and appointment! Thank you so much Katherine!!!

Don’t go here, it’s a waste of time and money! The prices listed for services aren’t accurate. If you’re expecting to pay 55 dollars for all over highlights like it states online, think again. I went in for this particular service and was given an estimate of 100. If I wanted to pay professional prices I would have went to a salon. They charge for every little extra and I know it doesn’t cost that much for the product. It’s a shame because they’re doing a disservice to the students. I always leave at least a 20 dollar tip at the other Paul Mitchell schools because it’s so cheap. This is supposed to be an educational tool for the students and they’re ripping off the clients. Not to mention the time the client sacrifices to come here. Four hours in a chair, no thanks.

Everyone was so friendly and it’s beautiful, I made an appointment with a Phase 2 student, her name was Lindsey, she did a great job and the price… I mean really? $ 23 for cut and blow dry, I’ve payed more than twice that amount and it was meh. I booked my next appointment already, I was very very happy. I won’t be going anywhere else.

I consider myself to be a pretty reasonable person and very very tolerant… But I had such a bad experience that I feel the need to write this review. I made an appointment beforehand and requested an advance student but the one that worked on my hair seemed very lost (Understandably a student… hence the reason why I didn’t say anything too harsh). I waited at least thirty minutes before one was available to work on my hair and during the process waited another hour as she stopped to work on another client (excluding the 35 mins it takes for hair dye to set). She only dyed my roots and trimmed my hair and ended up charging nearly a hundred dollars. My roots don’t even match the rest of my hair. The environment was overall very chaotic and all the teachers and students there were very pretentious. They don’t seem very concerned about you truly want. They seem more concerned about money and that to me does not say a lot about a person. I’ve had much better experience elsewhere and would not suggest anyone come here.

Paul Mitchell The School Arlington is the best place to go get your hair done! Yes they are students, but they are under instructors that watch and constantly check their work through the whole process. It’s very affordable and the work is great as well!

Great work, by kind, enthusiastic people, for a good price — lots of personal attention. Would definitely recommend stylist, Brooke. But my second visit was a bit disappointing. Still, same positive attention and care.

The service is good and prices are reasonable for it to be a beauty college. Their front desk staff need better taring especially when on the phones. They treat you like cattle being pushed along. No patience.

I used to go to Toni & Guy Academy in Carrollton for years. It was okay– I didn’t expect much from a place where you can get such an edgy haircut for so cheap. It was a really young, hip atmosphere, but the care given to customers wasn’t that great.
The Paul Mitchell School in Arlington was a lot closer to me, and the treatment of the students by their teachers was much more thorough, just by my listening in. Customer service from the minute I walked in was much more professional and personal. I found out from my student stylist, not even the teacher, that since I grew my hair out from super short, the texture has changed, and I should use products more for dry hair. Normally, I avoid trying new products recommended at a salon because of price and feeling obligated, but I was never pressured. In fact I asked what they sold there for a change, and I swear by them!
There is a little bit of a wait when it gets busy, but it’s a school with students learning, and a popular one at that! I still use one Toni and Guy styling product, but I doubt I will go back to their school… this one feels so much more like an actual high-​end salon! Very satisfied!
I attached a photo from the first time I went. Everywhere I go to get a cut, I am told I have the most hair anyone has ever seen– not thick– just more per follicle. My student stylist was not intimidated, though!

They did a great wash and flat iron on my grandma. And she’s extremely particular. Her hair looked healthy and well put together.

I vowed I’d never go to a salon again but I never counted out beauty schools… so when my friend Anna invited me to let her straighten my natural hair I was not a believer. But after a bout with myself and a blow dryer that left me less than enthused I said let me go see if Anna can help and boy did she! I love the fun atmosphere and I feel like a queen during my wash with top notch Paul Mitchell products and Anna always explains what she’s doing and why which keeps me happy and no surprises. I’ve been back twice and will continue to go when I don’t feel like dealing with this fro!
PS– no reversion problems for all my natural chikas! She uses a fair amount of heat protectants and a really good flat iron