Print Place

DO NOT ORDER from these guys! Recently went to reorder the same job as before — no issues but when they arrived they had hole punched them wrong. I called customer service and was told they would reprint them. Then I got an email from customer service says this did not qualify for reprint and I would have to pay — albeit discounted — for this issue. I called them and they said that I placed a reorder (which, by the way, only asks that you approve the graphics), and that because the previous order did not have the «special note» indicating the correct hole size, that they produced what I ordered. They would not accept my telling them that the issue was on their notes side and I should not be held accountable for their oversight. They would not budge — so I am moving on. I could not believe they would expect me to pay to reprint what I expected to order in the first place. I have done my homework and all other website offer this hole size as a standard option — this place is outdated and lacking in ability to admit mistakes!

Ordered flyers many times from them. Affordable, great quality, great service.

I need to get promo pieces printed for photography projects once a year or so. Over the years I’ve bounced from one printer to another, usually because the ones I like eventually undergo a change for the worst (farewell,
). Some were such abject disasters from the start that it boggles the mind they’re still in business (see my review of
. Fuckers).
I’ve had a chance to send one job to Print Place. My experience placing the order was a bit mixed. On the upside, they take printing seriously, and are able to provide templates for all the major design software packages, and will happily answer questions about ICC profiles and all the techie stuff. On the downside, the site is unnecessarily complicated, making it hard to sift through all the pre-​designed products and get to the real stuff. I also found it hard to distinguish between the best paper and varnish options and the not-​best.
My postcards, unfortunately, looked bad. This was part my fault (I got confused by the site and ordered paper and varnish that were lower quality than intended) and part theirs (there were a couple of press-​side defects in the printing).
The reason for my four star rating is that Print Place bent over backwards to make the job right. They were a bit disorganized – the process took some time and several back-​and-​forth emails and calls – but I was convinced they took my issues deadly seriously, even the ones I’d admitted were my own fault. I was able to talk to a color expert and someone from the press end of the operation, and also their grand poobah of customer service, who insisted on refunding my money, reprinting on the highest quality stock, and overnighting the cards.
The second run of cards looks very good. The stock is good quality, bright white and glossy, and now shows crisp black printing on the backside. The photo on the front has excellent color fidelity (this was not among the problems with the 1^st batch). It’s probably a 99% match to a proof print from my own color-​managed system, which is about as good as you can ever expect without seeing a press proof (which I believe is a higher-​cost service they offer).
I have seen somewhat higher quality printing from other kinds of digital presses. I believe Print Place is using a standard 4-​color press with conventional screens, at 375 lpi. So the screen texture is visible in some areas of smooth tone, like the sky. There are some higher quality options out there, but as far as I’ve been able to find, they don’t exist at this price point – Print Place’s prices are very, very low, especially considering the quality and the committed customer service. I’ll happily use them again.

This place is owned by a company called DRI Printing. Had I known that, I would Never have placed an order with them. I have previously been fooled by them using the names U Print and I believe Print Runner as well. They tell you exactly what you want to hear, and charge you for it, in this case same day turn around, and then they don’t even try to keep their word. You know they didn’t even try when a same day turn around is placed on Tues and on Friday when I call to check the status they cheerfully told me it was almost complete! Yes, they had in their notes that it was a same day order but uh… they’d be glad to expedite it! Same thing happened last year on an important order for me but using one of their other names. They are in multiple cities as well. Buyer Beware!!! They have cost me several thousand so far not to mention damaging my reputation with my own customers. I will do extensive research when selecting another printer to make sure it isn’t them under one of their many cover names.

By far my favorite print vendor. I used to have items printed, and shipped to myself to check quality (and to snag a few samples), and then would ship orders to clients. Print Place saves me a ton on shipping.
I was at first put off by having to pay before seeing a proof. And in this time I tried out multiple print vendors. I was unsatisfied with all, and finally tried Print Place due to the excellent reviews on
They have been AMAZING for me since! This morning they noticed an error on their end, as they send me samples but misplaced the 500 prints that were going to my client. A rep called me, explained the issues, explained that they had already reprinted the order and were sending it out priority to arrive BEFORE the original «ground shipping» delivery date. I would never have known there was an issue, but I LOVE that they cared enough to let me know what happened. I also LOVE that they had the issue solved in an amazing way before they called me.
Thanks for the excellent customer service, blind shipping, and most importantly SENDING SAMPLES! This saves me time, and money, and makes my service more dependable to my clients.

First time user, trying to order postcards & mailing, took almost a month to get digital artwork that looked right — website one star. Called customer service early on when I had trouble with the artwork, found out what I wanted cost more, so paid. Then called near the end when found out that postage charges had not been quoted previously, and they were significant, got repeated answers to my complaints that it was all there on the website — one star for lack of customer service. Still haven’t sent them the next chunk of money to do the mailing, but probably will, and then I can evaluate the rest of the service. So far, not a good service.

Been using printplace for over a year — switched from
due to deadlines not being met twice. Printplace is RELIABLE, AFFORDABLE, has GREAT CUSTOMER SERVICE, and I highly recommend them!

I have been using PrintPlace off and on for a few years. Shipping rates are awful if you order more than 1 product at a time. This latest order, 6 boxes of 500 business cards to same address. $ 64 for ground shipping — outrageous.
1^st star = 6 boxes of business cards $ 64 ground shipping — customer service is also awful.
I would offer a 2^nd star for overall product quality being above average…

Amazing prices and amazing service. Been using them for years. Only problem I ever had was a shipment lost by UPS — they replaced it with next day service. My only wish is they would have someway to indicate that I don’t want a proof check. I often upload items that will be outside the print zone and my proof gets flagged and delays it until I can check the proof again. I would like to be able to send something thru and not have it flagged — I know in advance its outside of the print area.
Great though! Will continue to use them and recommend to others.

I have used them over 10 times and have never had issues with the quality and the prices are very good. However their shipping prices are high I think and thats how they make money. They should allow you to charge the shipping to your own UPS account but they say we are looking into it. Its not that hard a thing to do. If they did that I would rate them 5 stars.

I have been using print place for several years. I have printed postcards, flyers, custom paper items, door hangers, clam shell inserts, and all manager of packaging and promotional materials. I find their prices to be similar or better than the competition, I find that the quality printing is excellent. On one or two occasions I had print issues that were rapidly addressed to my satisfaction.
Customers should be aware that for many printed items five business day turnaround is the default, this means that you will not see your order on your desk for approximately 2 weeks in the time you send it to press. For some items the default turnaround time is 10 business days, which really translates into two full weeks, from the time you send the job to press. Add in the shipping time and you are talking about a minimum of three weeks.
I think this is a little bit slow, given that the speed of business has accelerated significantly in the past few years. Naturally you can pay significantly more for rapid turnaround time, but in many cases this almost doubles the cost of the job.
Just so you are aware that 10 business day turnaround is the default for some items when you make your order. Caveat emptor. What I raise this concern with the customer service people today they were kind enough, after a little bit of prodding, to speed up the production on my job. I am very satisfied.
I would give a five star review if the default turnaround time was five business days on all items, but it is not.

I’ve been using them since 2007 to produce color glossy brochures and booklets — probably a dozen or so orders in the 2000 — 10 000 item range. The results have been uniformly good, with printing and shipping on time. On a couple of occasions they have found issues with the proofs and called me immediately.
Excellent value and quality.

I have never written a review on here before, but feel the need to write one for this company. It seems the only positive review on here was written by someone from the company.
This is probably one of the worst online business interfaces I have ever come across.
I came across this website, and was impressed by its offering of print materials and its prices were competitive. However, before being able to upload and view my custom greeting cards, the website forces you to enter your credit card information. Skeptical about this (but having done some online research), I entered my information… assuming that this was only to verify that I was a legitimate customer. Afterwards, the next step is to upload artwork. I tried this multiple times, in different formats, sizes, colors, etc. Nothing worked, and it only distorted my image.
Therefore, I decided to cancel my order. However, there is NO option to cancel an order, and since I placed this order on a Friday evening, the customer service department was closed. I called the next week, and was told, «Sorry Ma’am, there is no option to cancel on the website, we have to do it over the phone, we will credit your account for X dollars, but will have to charge you a $ 15 cancellation fee» I explained to the sales representative what a RIDICULOUS thing this was, a fee for a faulty interface, when I never had them do any work, and he said «Okay we will waive the fee this one time.» Absolutely ridiculous that I even had to argue this point.
DO NOT do business with them — I got greeting cards on Kodak Gallery (a reputable website) in 3 days, and even though I had to pay a little more, it was well work it.
I will be checking my credit card statement to make sure they have not taken money from my account, because this company is not to be trusted.

I’d give 0 star if there’s an option for that. I don’t usually write review on Unilocal,but this is just the most horrible print experience I’ve ever had.
I order a 2 days print + 2^nd day shipping for an emergency flyer print project. And they shipped the flyer in this HUGE square box with 5000prints inside all over the place, and most of the flyers are either folded or torn apart. Like really? This is how you going to ship a print product?

I uploaded a file and realized as soon as I did, it was the wrong version. When the proof came to approve or deny, I denied it and emailed them immediately wanting to cancel order until the new art was ready. They are now charging me $ 15 for NOTHING. There are many other printers out there that are priced competitively and don’t have hidden charges… In today’s economy, businesses won’t survive treating customers like this!
Not a Happy Customer… MA

On time, reasonably priced, consistently perfect printing.
I try to deal locally whenever I can, but there are times that expanding my «local» horizon delivers some amazing results and savings.
(based in Arlington, TX) is one of those places. With web-​ordering and fast delivery it doesn’t really matter if they are on Jupiter.
If you need fast, reasonably priced quality glossy print work done (business cards, postcards, flyers, sell sheets, film or band promo cards, etc) this place is hard to beat. Send them camera-​ready art (using the detailed templates they kindly provide) and you’ll get great print work back fast.
I ordered two sets of 750 business cards, full color coated on one side, black & white uncoated on the other (so you can add a note or a jot down a number easily) a week ago. They arrived today and I chose the SLOWEST possible turnaround and shipping option. $ 24 for each set, for high-​quality photo quality heavy stock cards I am proud to hand out.
They do what they do well, consistently, reliably and with a website that’s a breeze to use.