They were having a 20% off all inventory sale in the store. I purchased some pants they didnt fit the way i would have liked so i tried to exchange it the same day. They advised me that since it was a sale item(NOTCLEARANCE) that it couldtn be returned. It didnt say it on my receipt nor did the lady tell me when i was checking out. In fact i CLEARLYASKED if they didnt fit if i would be able to bring them back and i was told YES. I WAS a frequent shopper here but no longer. I wasnt trying to get my money back only wanted to get something that fit. I was told that anything on sale(not clearance) couldnt be returned. Please be careful doing business with this chain of stores. Not only do the customer associates not have good customer service skills but the Management is ZEROHELP. I asked to calmly speak to a manager and it was like talking to a brick wall. HERETHECUSTOMERISNEVERRIGHT… stay away
S T.
Évaluation du lieu : 3 Fort Worth, TX
Unilocal only have the Houston location in search so I decided to add this one so hopefully you’ll go by and check them out! This is a very tailored store. Catering to the upscale dapper or diva with great designer evening and casual attire. Brands like True Religion, 7 for Mankind, Born Sinners„ French Connection, Robert Graham, hats, boots, shoes(even with fur) and jewelry. I so love going into this store when in the area within the same strip walk from Glorias. Splurging on special and well deserved occasions, Red Swagger is a must check out place. Customer service is very knowledgeable, helpful and friendly.