Rush Creek Dentistry

Let me first apologize for the length of this review, but please read through if you’re considering this office. I found this office through Unilocal,and after reading several great reviews, decided to make an appointment. I will preface my review by saying that I have not been to a dentist in a year. I have decent oral hygiene (I don’t floss every day, but I brush thoroughly and floss on occasion.) I have not had a cavity in about 7 – 8 years.
I arrived at the office and was initially impressed. The waiting room was comfortable and the staff seemed friendly and helpful. I went through the usual– x-​rays, etc. before I got in the chair. There are monitors in every room– on the wall and above the chair to watch while they are working on your teeth. The hygienist explained everything she was going to do which was nice and proceeded to do an oral cancer screening, take pictures of all of the «problem areas» in my teeth, and poke around all my gums to take measurements. I asked the hygienist how my teeth were looking, and she said that there were a couple of spots that were troubling, but «don’t worry, the doctor is very conservative in his treatment.»
A minute later, the doctor came in. He looked at the x-​rays, got the information from the hygienist, and glanced in my mouth. He proceeded to lecture me about flossing. He told me how bad my teeth were and that I needed a «deep clean» to get rid of all the plaque. He told me once all my cavities were filled, I would have to come in every couple months to maintain them. I finally asked how many cavities I had. The answer? 11. ELEVEN?! They put me in a little office so they could tell me about my treatment plan, which included 5 visits costing me almost $ 1500 AFTER insurance. They would not clean my teeth that day because I had to get a «deep clean». I almost scheduled my appointments then, but quickly came to my senses and left.
I got a referral for another dentist, this time from my mom and called them to ask if they could see me for a second opinion. I went there two weeks later and had a completely different experience. That dentist told me that I have great teeth. The hygienist was blown away at the fact that I was told I needed a «deep clean» because I had very little plaque. (She told me this while actually cleaning my teeth). The best part? I only actually have 2 cavities.
So if you do actually go to this office, please be wary.

I am very pleased I randomly chose this clinic during an emergency. I was in a lot of pain. I called, they got me in right away, they were in network. Entire staff is professional & knowledgeable. I wasn’t too pleased with my last dentist so I am definitely switching. I have had two visits so far & I would give 5 stars for both visits. Dr. Sater explained everything to me, answered all my questions without rushing. He was awesome. I cannot stand when dentists rush because they have other patients in chairs waiting on them. This dentist honestly wasn’t in a rush to do anything, which made me feel so much better about the care I was receiving!
They worked with me on what I could afford at the moment which is a plus, I feel so many dentists try to get as much money as possible from clients.
If you need serious dental work done, this is the place. They actually care about the patients and it shows.

Rush Creek Dentistry provided a professional and comfortable experience that eliminated my fear of the dentist. I have had experiences in other offices that involved unidentified pain during a procedure, a distracted clinician, and disjointed care; however, I did not have any of the listed at Rush Creek. The waiting room was a pleasant, open space with many happy distractions (ie. magazines, wifi); the supporting staff was kind and professional; the text-​reminder system was very convenient – everything outside of the procedure itself made me feel at ease. In addition, being 7 months pregnant, I required some exceptional accommodations, and the staff provided seamless coordination of care with other clinicians. Dr. Sater was wonderful from beginning to end. He told me what to expect before, during, and after the procedure; moments of potential discomfort were verbalized to me before the fact; and I felt that he was very thorough and provided me with superior quality of care. I would highly recommend Rush Creek Dentistry and Dr. Sater to anyone seeking excellent dental care.

Great experience thus far! Amazing customer service and very clean office.