Satish Pasala MD

Love nurse Jennifer, she is a life saver!

At first, it was a rough start trying to make an appt b/​c of the complications with insurance plans from The Marketplace aka Obamacare. Office staff were nice but misinformed and confused about whether or not they took my insurance. We figured it out in the end. I was frustrated at the issue but the office staff were always kind and patient. Even the sweet lady in the billing office who handles insurance claims was very helpful and kind.
The facilities at USMD were immaculate. The waiting area was huge and pretty empty. Dr. Pasala is based out of Arlington but they work out of USMD in an OB/​GYN office every Thursday in NRH, which is very convenient. The receptionist at the front desk… she was really nice. I’ve encountered a lot of horrible and mean front desk personnel in my lifetime, which reflects the rest of the office. But this wasn’t the case, she was really nice here at USMD.
At my appt. Dr. Pasala’s nurse Jennifer was extremely, extremely nice, helpful, and patient.
Dr. Pasala was all of the above and also very knowledgeable, thorough, personable, and was very kind. He welcomed questions. And he made us feel really comfortable.
I will update after my next visit. Getting a biopsy, which is only done on Fridays at the Arlington office.
UPDATE: The biopsy went smoothly. No bruises, no pain, no complications. Results were on time. Dr. Pasala called to give the results himself and left a VM when I wasn’t able to take his call. Even though he is out of the office Thur afternoons, his nurse Jennifer is always reachable and always returned my phone calls!
Dr. Pasala & Jennifer are a fantastic Duo!!!